Hannah
Hager

Hannah Hager

As the Online Content Manager at IDGA, I develop a strategy for the creation and promotion of dynamic, original online content featuring industry thought-leaders. Content includes infographics, e-books, interviews, podcasts and custom articles.

17 results
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Six Hints You May Be An HR Metrics Hero If your answers to these six questions are in the affirmative, you may be an HR Metrics Hero. Grab your cape ... 1. Are you risk taker? 2. Are you well-versed in multiple channel outreach? 3. Are you a true relationship builder? Check out the three other hints to prove you're a hero or heroine of HR ......Full Article »
Treat your employees the same way you would your customers. This is the key to a successful HR Shared Services Center, according to Mark White, Vice President Human Resources Operations at Thermo Fisher Scientific. Mark identifies two ways to drive continuous improvement culture: Adopt a customer focus and orientation mindset, and place the...Full Article »
The transition into an HR Shared Services model can be a delicate one. But, it behooves organizations to address these challenges as soon as possible as HR executives are expected to do more than just cut operational costs. Considering U.S. businesses lose approximately $11 billion annually due to employee turnover – and with recruiting...Full Article »
Greek yogurt maker Chobani has experienced an unprecedented amount of growth going from zero to $1 billion in revenue faster than any organization before it. Chobani's Chief People Officer, Craig Gomez, talked to us about the company's move to a HR Shared Services Model....Full Article »
Each transaction is a customer interaction. So it’s incumbent upon managers to reinforce their teams with continuous improvement and customer service training on all levels in order to increase the shared service center’s value propositions. Jim Berry, Director, Customer Service...Full Article »
The key to implementing HR metrics in a meaningful way is to demystify what they really are: Numbers that are trying to tell you something. Yasmine Ndassa, Director of HR Analytics at Comcast Cable, says to avoid metrics fear and overload, you should start with the business end goal in mind. She also explains that the company's business...Full Article »
The value of the dashboard or metric varies by the person using the information – for instance, a CEO will want different information than a line manager. Kym Burke, Vice President of HRConnect, suggests HR Shared Services Centers look for ways to tie HR metrics to business and company performance measures....Full Article »
Each transaction is a customer interaction. So it’s incumbent upon managers to reinforce their teams with continuous improvement and customer service training on all levels in order to increase the shared service center’s value propositions. Jim Berry, Director, Customer Service...Full Article »
Ask yourself: Is your organization measuring activities or achievements? Are you focusing too much on HR training and learning and not enough on what's driving the business? David Cohen, Founder and Senior Consultant at Strategic Action Group, Ltd., challenges human resources professionals and upper management leaders to define ROI in the...Full Article »
Coca-Cola continues to be on the cutting edge by building out its interactive dashboards. Read on for more insight from its Vice President of HR Services...Full Article »
17 results
of 2