Leveraging Learning to Build an Inclusive & Profitable Company Culture

February 23 - 25, 2020 | Omni Barton Creek Resort, Austin, TX

Day Two: Monday, February 24, 2020

6:10 am - 6:55 am Morning Walk - Meet in the lobby and start the day off with a brisk walk!

7:30 am - 8:00 am Networking Breakfast

8:00 am - 8:05 am Chairperson's Welcome

8:05 am - 8:35 am Future-Proofing the Business through Learning & Development

As CEOs become more aware of the skills gaps in their workforce, they are calling upon HR and learning teams to forecast their future talent needs and get the workforce up to speed to meet future demand. With all of the changes over the years and advances in technology, CLOs are shifting their focus to pursue a new approach to workforce planning, with a focus on reskilling and upskilling existing employees to fill these gaps and retain as many workers as possible. Join two learning leaders as they discuss how they are tackling this head-on, followed by an in-depth Q&A session. 

Topics covered include:  
•         Examining your organization’s upcoming skill needs and your current readiness 
•         Developing a better plan of action to fill skills gaps and increase employee loyalty by investing in high potential employees
•         Calculate gains and losses through analyzing previous hires and retention rates

8:35 am - 9:05 am Developing Diverse Leadership: Creating Inclusive Management Training Programs

While diversity and inclusion initiatives are a great start, you need to develop these new hires into the leaders of tomorrow. Learn techniques for updating your training and development plans to adequately and meaningfully address implicit bias, and create inclusive training programs that provide the support that help provide a level playing field for your team to grow. In this session we will examine how one company transformed their corporate culture to encourage open dialogue and equality among employees through comprehensive development programs.

They will discuss:
•         Establishing Employee Resource Groups (ERGs)
•         Training your management team to recognize and address unconscious bias
•         Understanding the implications of code-switching

9:05 am - 9:35 am Unleash Your Inner Marketer to Promote the Benefits of L&D to Employees

Increase employee and manager engagement with your learning program by integrating marketing strategy into your L&D program. You can easily insert marketing principals into your program, adding more bricks to the foundation of a learning culture in your organization.

In this session you will learn how to integrate key marketing initiatives into your program: 
•         Defining the target audience and communicate the value of continuous learning
•         Implement marketing best practices to build a brand of L&D that resonates with your workforce
•         Build a retention plan to keep them in their (virtual) seats
•         Create employee evangelists, who engage others by sharing their learning experiences with their colleagues and friends

9:35 am - 10:05 am Notes from the CEO – How the C-Suite Views L&D

Learning teams are integral in maintaining company profitability and success, but in order to truly succeed, you need your C-Suite, in particular the CEO and CFO, invested in your program. Key to getting their buy-in is being able to demonstrate all of the benefits you will provide to them and how your team is making the business better than ever. Sometimes it can be hard to get inside these leaders’ minds and understand what will get them excited. In this session you will hear from their perspective to see how they envision the role of L&D, and why they embraced new initiatives. 

Gain insight on:
•         How to identify the KPIs that are important to your key executive stakeholders
•         How to craft a program that makes sense to your CFO

10:05 am - 10:35 am Business Meetings

10:35 am - 11:05 am Business Meetings

11:05 am - 11:35 am Business Meetings

11:35 am - 11:50 am Networking Break


11:50 am - 12:35 pm Making Your Foresight 20/20: Using AI to Predict Future Workforce Needs
As learning professionals, we want to move quickly and innovate as fast as our changing workforce. Leading L&D executives, however, are focused on planning for the long term and cultivating a team of employees who they can build lasting relationships with and rely on for years to come. To that end, many thought-leaders are relying on AI to help identify future workforce skill needs so they can focus on building those skills in their workforce today.

In this session our thought-leaders will help you:
•         Uncover how AI and other technology can help us to see the future (or multiple futures) 
•         Evaluate the skillset present in your current employee population and compare to future needs
•         Ascertain career paths and the necessary upskilling that will create employees who will endure the next phase of your company’s business strategy


11:50 am - 12:35 pm Implementing a Permanent Coaching Culture within Your Organization
One of the biggest challenges of traditional learning programs is that everyone learns differently. Disrupt the traditional corporate learning model and go back to basics. Identifying where your employees learn best is the key to shaping a successful program. Whether it’s eLearning, digitally driven learning, classroom style, micro-learning sessions, or a mix of these, it is imperative to understand where your employee base is interacting the most and benefitting from. Having this information will allow L&D professionals to feel confident in their decision-making.

12:35 pm - 1:35 pm Networking Lunch

1:35 pm - 2:35 pm What are some things organizations must do more of to transform and remain competitive?

During this session, you’ll have the opportunity to participate in smaller group discussions based on just in time feedback received on the above question.

2:35 pm - 3:05 pm Creative Approaches to Developing and Maintaining a Culture of Learning

One of the biggest challenges for CLOs is that the learning programs you work on for time are often underutilized by employees, and for a variety of reasons. Culturally, there is very little individual accountability for learning. In fact, over half of employees say they would engage with learning platforms at work if their manager asked them to. The challenge for L&D executives is to effect a culture shift in the organization. Transform from a culture where individuals look to their managers for the go ahead to learn, to one where each employee knows that it is imperative that they continue to develop and learn in their everyday job. 

Some topics discussed will include:
•         Establishing a culture of skill-building as a given where management encourages attendance at development activities and sets the tone that they are worth the time
•         Impressing upon employees that skill-development is crucial to get ahead in today’s workforce which is full of skill gaps
•         Gamifying the learning programs to encourage employee participation and healthy competition

3:05 pm - 3:35 pm Business Meetings

3:35 pm - 4:05 pm Business Meetings

4:05 pm - 4:35 pm Business Meetings

2:35 pm - 2:50 pm Networking Break

4:50 pm - 5:30 pm Hard Conversations: How to Coach Your Team to Address Sexual Harassment

In recent years there has been a reckoning in organizations where unchecked sexual harassment and hostile work environments were allowed to continue, even with many states mandating sexual harassment training. In the wake of these high-profile incidents, many companies are reviewing training and incident reporting so as to better protect employees and customers. 

In this panel we will discuss how companies across a wide array of industries are addressing this through both onboarding and continuous training, to shift behaviors and drive cultural change in their organizations.
•         How to create effective reporting structures 
•         Coaching managers on how to address harassment among their top performers
•         Provide tools to help managers proactively spot and address sexual harassment 


5:30 pm - 6:15 pm Developing Employees of the Future: Focusing on Building Human Skills in the Face of AI
Artificial intelligence (AI) relies on algorithms which churn through data using a structure loosely based on the human brain, and calculate functions too complex for humans to write and it is developing at a rapid pace. Studies have indicated that 400-800 million jobs well be lost to automation by 2030. That’s only eleven years away. Yet while advancements in AI technology continue, so too does our research and understanding of the human skills and organizational learning systems which will be required to facilitate the future of work. 
These human skills of collaboration, critical problem-solving, creativity, communication, character, and global citizenship are an organization’s talent currency and a key requirement to future-proof your business.  Join this engaging discussion that will provide insight into some of the questions that deserve a deeper look:
·         How can organization leaders prepare their business for AI disruption?
·         What does training for human skills look like?
·         What do top performers look like in the wake of an AI takeover?


5:30 pm - 6:15 pm Looking into the Future of Learning Technology and Leveraging it to your Organization’s Advantage
One of the biggest challenges of traditional learning programs is that everyone learns differently. Identifying how and where your employees learn best, can be the key to shaping impactful learning content. Whether it’s digitally driven eLearning, immersive VR/AR environments, classroom style, micro-learning sessions, or a mix of these, it is imperative to understand how your employee base is interacting with your learning program to help you determine which learning technology best suits your organization needs. 

6:15 pm - 7:00 pm Learning Challenges of the Future Workforce

Join the appropriate roundtable during these interactive sessions, topics will include:
•Best practices for uniformly enacting cultural changes across an organization presented by Kaltura
•Proving the need for L&D programs to get budget approval
•eLearning, Digital Learning, and Classroom Style, Oh My!
•Getting Candid About Creating Development Programs in the Golden Age of Learning Choices 

7:00 pm - 7:30 pm Networking Reception and Dinner