February 24 - 26, 2019
Westin Downtown Austin, Austin, TX

Exchange Day 2

7:30 am - 8:10 am Networking Breakfast

8:10 am - 8:20 am Chairperson’s Remarks

8:15 am - 8:45 am Opening Address - Captivate and Simulations - Connect the Dots to Tie Learning Programs to a Higher Business ROI

By successfully measuring and tracking learning ROI, organizations can identify specific aspects of the initiative that may need more alteration, while justifying the use of e-learning and performance support tools to the enterprise. Simulation is considered the highest form of learning short of performing the actual job. It can be done in a safe and controlled environment. Performance can be observed and measured. And this type of learning is perceived to have the highest value by the learners. In this session, Daniel will share:

•Develop custom simulation that allows the employee to solicit feedback
•Form high-performing employees with simulations that work with other training methods
•Create an online observation checklist that automates the tracking and reporting process

8:45 am - 9:15 am Tech Talk - Measuring ROI - Prove and Improve L&D Effectiveness

With today’s challenging economy, L&D budgets are receiving more scrutiny than ever. To help connect the dots and overcome the challenge of measuring the ROI of
development programs, we have gathered four companies take their own unique approach to collect, track, synthesize, correlate and share information to demonstrate a contribution to the bottom line. This power panel will uncover what these executives identify as the success.

•Build a step-by-step case for ROI
•Gather data beyond the program delivery
•Communicate the story behind the numbers

9:15 am - 9:45 am Fierce and Female Panel Discussion: Moving Corporate Boundaries: Create a Culture of Innovation and Learning

Mong Sai - Director, Learning and Organizational Development, Newegg
Stacy Johnson - Director, Learning and Performance, The MetroHealth System
Evolving an organization to become more innovative and change-friendly requires a structured effort to update the culture. To ensure a sustainable pipeline of exceptional female leaders, companies need to be innovative in developing programs that provide opportunities for growth and advancement. Join this interactive panel of fierce female L&D leaders, to learn how to create a culture that weaves innovation and change into their fabric for female leaders.

•Break down silos and move beyond compliance-driven structures
•Articulate a clear path to leadership
•Combine and reinforce consistent personal feedback with conventional rewards


Mong Sai

Director, Learning and Organizational Development


Stacy Johnson

Director, Learning and Performance
The MetroHealth System

9:45 am - 10:15 am Business Meetings

10:15 am - 10:45 am Business Meetings

10:45 am - 11:00 am Networking Break

11:00 am - 11:30 am Ignite Challenge

This series of power presentations will offer new and fresh approaches to help L&D leaders to reinvent ways to offer employees consistent and contextual learning experiences. These rapid-fire presentations include three 10-minute
presentations in 30 minutes.

1. Create and Manage Digital Learning Content
Does your learning ecosystem support current and future needs? Converting your classroom content to the virtual classroom? Dive deep into digital learning, create an ecosystem that supports modern learners

2. Build a Learning Culture of Growth, Empowerment, and Innovation
Is your company open to a culture of trust and inquiry? Are you ready for cooperation, openness, and dialogue? Join this session to develop a learning culture to grow and thrive.

3. The Art of Content Curation: How to Use it in Your L&D Strategy
Content curation appeals to today’s generation of learners who are accustomed to looking up information on the Internet. This session will cover how you can use content curation along with social learning, gamification, and personalization approaches.

11:30 am - 12:00 pm Case Study - Develop a Growth Mindset: Aligning Leadership Development to Business Success

Amy Clark - VP, Talent Development, Sallie Mae
Approaching learning with a growth mindset frees learners to expand, grow and engage. To create a truly sustainable competitive advantage, organizations must build leadership capabilities across an organization’s critical strategic functions. Join Amy Clark as she walks us through how to build a learning approach that drives strategic vision, adaptability, and collaboration

  • Create alignment around leadership competencies
  • Discuss learning’s pivotal role in fostering talent mobility to develop the leaders of tomorrow
  • Accelerate the impact of leadership development programs
  • Increase emphasis on empathetic leadership


Amy Clark

VP, Talent Development
Sallie Mae

12:00 pm - 1:00 pm Networking Lunch

Tracked Sessions


1:00 pm - 1:45 pm Master the Art of Storytelling with Analytics
The importance of telling compelling stories with data is key for L&D. This session will dive deep into building a narrative around your insights to drive L&D’s strategic impact across your organization.

•Create a sense of connection to reshape knowledge into something meaningful
•Give meaning to data to motivate and make learners care


1:00 pm - 1:45 pm Integrated Talent Management: Attract. Engage. Retain
Managing talent with a comprehensible strategy is a critical role for the L&D professional. It is also vital to match employees' skills and development with the organization's strategy. Hear how to integrated solutions that manage the whole life cycle of your employee base.

•Measure the impact of integrated talent management initiatives
•Learn how to build workforce planning and talent acquisition, employee engagement and retention, succession planning, rewards and compensation, and performance management capabilities

Tracked Sessions


1:45 pm - 2:30 pm Unleash the Power of Mobile-First Microlearning
Microlearning can reshape learning by adopting a consumer-app mindset. Successful mobile microlearning has to take a mobile-first approach, with intuitive and elegant user experiences. This session will highlight how successful microlearning has to look more like Instagram to offer relevant, modularized and personalized learning at your convenience. 

•Create augmented reality experiences
•Leverage the touch interface to create games


1:45 pm - 2:30 pm Using Design Thinking In Learning Experience Design
Design Thinking is an approach for deeply understanding the audience and their challenges, in order to generate creative and effective solutions. Learn how empathy, define the real problem, ideation, prototyping, and testing helps to provide valuable solutions for the learning problems of the 21st Century.

•Look through the lens of empathy
•Enable collaboration through group problem-solving activities.

2:15 pm - 2:45 pm Business Meetings

2:45 pm - 3:15 pm Business Meetings

3:15 pm - 3:45 pm Business Meetings

3:45 pm - 4:00 pm Networking Break

4:00 pm - 4:30 pm Out of the Box Keynote The Ford Motor Company Story – Immersively Aligning People and Culture to Integrate VR & AR

Getting immersed in a potential reality is highly beneficial, especially while communicating with a global and cross-functional team in real time. Elizabeth will detail why the use of technology alone will not advance a company to be competitive and why a company’s culture and people have to change and adapt as well. She will also explain the benefits realized at Ford related to the cultural shift. Learn and decide whether your company is ready to train with VR and utilizing this technology to design practical, thought-provoking learning experiences for your employees.

•Understand how organizations can use immersive virtual and augmented reality solutions
•Challenges of integrating VR/AR in the enterprise
•What particular ROI is to be expected
•Learn why a company’s culture and people plays the role of advancement

4:30 pm - 5:00 pm Industry Insight - Time to Get Social: Balancing Human Touch in an Age of Hyper Connectivity

In the age of heightened organizational expectations, informal learning is a critical component in delivering true behavioral change in the workplace. L&D teams must evolve to create a culture of innovation, develop the next generation of leaders, and integrate new platforms to improve the impact of learning. Key takeaways from this session:

•Sell the value of social learning up the ladder
•Receive tips and tricks to promote social collaboration and integrate user-generated content into the learning ecosystem
•Use social and collaborative strategies to ground the daily workflow

5:00 pm - 5:30 pm Case Study: Transformative Learning Experiences – Facebook’s Path to Innovation with Powerful, Simple Solutions

Kate Berardo - Head of Leadership Development, Facebook
Kate believes cultivating the best learning experience starts with shifting the way we approach learning. Innovation starts once we stop trying to be at the center of learning and start putting it into the hands of more people. At Facebook, they leverage advanced technologies like virtual reality for some solutions, yet some of their most transformative learning experiences involve little content, zero technology—and often limited L&D involvement. In this session, Kate will share four design principles that shape how they think about creating powerful learning at Facebook. She’ll walk through the design principles and philosophies that guide her and her team and share the assumptions and attachments they had to challenge to innovate effectively.

•Learn 4 principles that guide how learning is created at Facebook
•See examples of learning solutions based on each of these principles
•Explore how to think differently to truly transform learning


Kate Berardo

Head of Leadership Development

6:15 pm - 7:15 pm Dinner Reception

After an action-packed day, enjoy some mouth-watering hors-d'oeuvres, cocktails, music and great networking with your peers!