February 24 - 26, 2019
Westin Downtown Austin, Austin, TX

Exchange Day 3

7:30 am - 8:05 am Networking Breakfast

8:05 am - 8:15 am Chairperson’s Remarks

8:15 am - 8:45 am Fireside Chat - Redefine Learning for Today’s Modern Learner: Experiential Learning as a Competitive Differentiator

Paul Rumsey has extensive experience across the industry, and we’d like to sit down with him to talk about the merger of training, learning and hands-on experience- the best way to provide skills which learners can immediately use. This fireside chat will:

•Highlight leadership development programs for entry-, mid- and senior-level leaders
•Utilize enterprise‐wide Learning Management System to determine the effectiveness, efficiency, customer satisfaction, and performance improvement 
•Integrate executive coaching into performance support
•Enhance overall culture with new employee onboarding
•Discuss the relevance of the 70-20-10 model in the Internet age

8:45 am - 9:30 am Focus Session - Practitioner Roundtable Discussions Continued

Earlier in the exchange, you had the opportunity to choose one of four critical L&D topic areas as identified by the Thoughtexchange tool. Smaller groups were formed to develop an action plan for improvement. During this session, attendees will receive a report out from each group, detailing their specific action plans and next steps.

9:30 am - 10:00 am Business Meetings

10:00 am - 10:30 am Business Meetings

10:30 am - 11:00 am Business Meetings/ Networking Break

Tracked Sessions


11:00 am - 11:45 am Content Curation: How It Fits into Learning Strategy and Solutions
Content curation can add value to your learning strategy and enhance the impact in many ways. Content curation appeals to today’s generation of learners who are familiar with looking up information on the Internet. Let’s hear out how to fit this into your learning strategy.

•Aggregate meaningful content
•Provide personalized feedback through analytics


11:00 am - 11:45 am The ROI Of Virtual Coaching: Quantify the Intangibles
By combining eLearning technology with virtual coaching, it becomes present, effective and useful than ever. It helps employees to process the content, making it more meaningful to them. Join this discussion to learn about Virtual instructor-led training (vILT) which will save the budget to invest.

•Identify a topline metric to link training to business outcomes
•Conduct a cost/ benefit analysis of the learning program

11:45 am - 12:15 pm Case Study - Reskilling Revolution: Continuous Learning in the Age of Automation

Rose Sheldon - Director – Enterprise Learning Programs, Allstate Insurance Company
As companies integrate better data into their workforce planning, they are coming to recognize a growing skills disparity between their needs in the medium term and their existing workforce. Join Rose as she walks us through how at Allstate, she’s implementing training programs and platforms that transform their workforce of today. Learn how to:

•Map employee journeys to determine learning program outcomes
•Implement tools and platforms to enable continuous learning
•Empower employees to develop themselves
•Create programs that are efficient, effective, and scalable


Rose Sheldon

Director – Enterprise Learning Programs
Allstate Insurance Company

12:15 pm - 12:45 pm Closing Address - Indeed’s Employee Development: Create a Learning Culture of Connection, Passion and Loyalty

In this VUCA environment, organizations must transform their work environment into a compelling experience. To stay ahead in changing times, cultivate a mindset that encourages experimentation, design thinking, balanced risk-taking and a climate of continuous learning. In this session Katie will share how they are creating a thriving workforce with a comprehensive, multi-level approach.

•Indeed Incubator- a new initiative to drive entrepreneurship
•Indeed University- 12-week program for new hires
•HR Minds Lab- transformational programs that solve challenges

12:45 pm - 1:45 pm Exchange Concludes & Depart for Site Tour

1:30 pm - 2:30 pm USAA Design Studio Tour

The discipline of design thinking has a great deal to offer the L&D community. Hear from Erin on how USAA is using Design Thinking to construct learning experiences. Join this site tour to learn about how to deepen the Human-Centered Design learning and practice and how well USAA did at refining their learning experiences.

2:30 pm - 2:35 pm Return from Site Tour