Vice President and Chief Learning Officer
AAA – The Auto Club Group
5:15 PM Case Study - System Simulation and Performance Support: Tie Learning Programs to a Higher Business ROI
Simulation is one of the highest forms of Learning Systems drive most business processes and activities System simulation is one of the most effective ways to rapidly achieve proficiency Performance support can effectively bypass the need for formal training and save time by providing essential direction on demand in the work environment.
AAA – The Auto Club Group leverages system simulation and performance support to achieve business results quickly and efficiently. In this session, Daniel will share how to:
· Develop custom simulation that allows the employee to solicit feedback
· Form high-performing employees with simulations that work with other training methods
· Create an online observation checklist that automates the tracking and reporting process