January 27 - 29, 2019
Four Seasons Resort at Walt Disney World, Orlando, FL

Day 1

10:00 am - 10:30 am Registration

10:30 am - 10:35 am Welcome Orientation

10:35 am - 10:50 am Thoughtexchange Welcome — App Introduction

Dana Cave - Sales Development Representative, ThoughtExchange

Dana Cave

Sales Development Representative

10:50 am - 11:00 am Chairperson’s Introduction to the Exchange

Amy Cappellanti-Wolf - SVP & CHRO, Symantec

Amy Cappellanti-Wolf


11:00 am - 11:45 am What They Don't Tell You About Being a CHRO — Leading People, Learning From Failure and Leveraging Connections at Symantec

Amy Cappellanti-Wolf - SVP & CHRO, Symantec
Today, it is just as likely that the CHRO comes from a line of business background as they do from HR. Regardless of their pedigree, today’s Head of HR is thrust into a new set of expectations and demands that few others face. Do you work with a CEO who really believes people are a company’s greatest asset or simply sees the position as checking a box on the organizational chart? If you are not invited to be a part of the C-Suite strategic conversation, how do you find other champions and advocates at the executive level? How do you manage time between promoting intangibles like company culture and employee experience while delivering hard talent metrics on retention, productivity and performance? In this informative keynote, Symantec SVP & Chief Human Resources Officer Amy Cappellanti-Wolf will reflect honestly on the company’s recent challenges and on the professional and personal experiences that made her the HR leader she is today.

Amy Cappellanti-Wolf


11:45 am - 1:15 pm Lunch + Networking Event

1:15 pm - 1:45 pm Transforming Early Talent: Data Insights to Inspire Your Student Candidate Engagement

Garrett Lord - Co-Founder and CEO, Handshake
What can you learn from the millions of students navigating their career decisions on Handshake? In this talk, Handshake CEO & Founder Garrett Lord, will dive into market insights and trends across university recruiting and share benchmarks so your team can stay on top of recruiting today’s early talent and student population. You'll learn more about:

  • How students are engaging with employers today
  • The growth in proactive student sourcing
  • The demand in the market for early talent


Garrett Lord

Co-Founder and CEO

In this interactive session participants will be asked to consider learning and culture in some new ways. We’ll discuss process, brain science, group learning and we’ll get a chance to put Thoughtexchange through its paces as we explore what is important to this group of CHRO attendees.


Rose Sheldon

Director of Allstate Enterprise Learning


Amy Pol

Client Success Manager

2:25 pm - 2:55 pm Business Meetings

2:55 pm - 3:25 pm Business Meetings

3:25 pm - 3:55 pm Business Meetings

3:55 pm - 4:10 pm Networking Break

4:10 pm - 5:10 pm Practitioner Roundtable Discussions

Earlier in the Exchange, we collected your insights and challenges using the Thoughtexchange social learning tool. We identified the highest rated topic areas. During this session, you’ll have the opportunity to choose a topic and participate in a small group discussion. You will work in groups to develop an action plan for improvement.


5:15 pm - 5:25 pm Creating a Career Agile Workforce

Stephen Kost - VP Sales, Northeast Region, Fuel50
Enabling your organization to be career agile is an essential as we approach a 2020 world where workforce agility is in demand and talent retention is on the agenda. Presenting global career engagement benchmarking research you will learn the top 6 best in class practices associated with better business performance.


Stephen Kost

VP Sales, Northeast Region

5:25 pm - 5:35 pm Financial Wellness Program Design: How to Select the Right Fit for your Company's Unique Culture and Goals

Adam Hills - SVP, Head of Product Strategy - Wellness, AYCO, A Goldman Sachs Company
Has your company evaluated its need for employee financial planning? In seven easy steps, learn to identify your company’s goals and discover how they align with four different financial wellness program designs.
•Learn: Review a model for identifying and prioritizing your company’s unique goals for financial planning 
•Assess: Understand how your company’s goals align with four typical program designs
•Act: Leave with a rubric to evaluate program designs and an actionable plan to tackle your company’s most important financial wellness needs


Adam Hills

SVP, Head of Product Strategy - Wellness
AYCO, A Goldman Sachs Company


5:45 pm - 6:30 pm Building a Learning Culture to Create Business Value

Angela Justice - EVP and CHRO, Surgery Partners
Today’s employees demand learning and development opportunities more than ever. Learning and development is increasingly rated as an important determinant of a company’s employment brand. Furthermore, research by Bersin shows that the strength of an organization’s learning culture is the single biggest driver of business impact. What can you do to create a learning culture at your organization?  How can you ensure your employees have what they need to learn and grow? How can you demonstrate value to your C-suite? Angela Justice, PhD, EVP & CHRO of Surgery Partners, a publically-traded healthcare services company operating in 32 states with over 10,000 employees, will use a personal case study to show HR can create a learning culture and deliver tangible business results. You will learn practical tips and techniques to position you as a strategic partner and an integral member of the C-suite.  
•Position HR as a value creator versus cost center  
•Deploy People Analytics to tell powerful stories through data
•Create an engaged, loyal, and agile workforce to tackle your toughest business challenges

Angela Justice

Surgery Partners

5:45 pm - 6:30 pm Reinventing Your Company Through External Hiring and Internal Mobility

Chelle O'Keefe - Executive Vice President and CHRO, Associa
At Associa, CHRO Chelle O’Keefe turned around a low-retention workforce views by viewing each new hire as a chance to either reproduce or reinvent the company’s culture. During these volatile times of low unemployment, bringing culture to bear on your hires, both internal and external, is more important than ever. Through intensive onboarding and accelerated mentoring, some companies are trying to make their new hires perform like seasoned veterans in record time. Others have responded to market forces with a renewed focus on internal hiring to build on a culture that is already working. Learn more about:

  • How to leverage strategic sourcing and onboarding to increase the quality of external hires
  • Boosting internal mobility through well-defined career pathing journeys
  • Accurately assessing new talent and your existing workforce for skills beyond their job role

Chelle O'Keefe

Executive Vice President and CHRO

6:30 pm - 7:00 pm Networking Reception