Day One: Monday, April 20, 2020

9:30 am - 9:40 am Lobby Opens

9:40 am - 10:00 am Thoughtexchange Welcome - App Introduction

Florence Badejo - Customer Success Manager, Thoughtexchange


Florence Badejo

Customer Success Manager

10:00 am - 10:20 am Examining the Vital Role of CHRO in Business Transformation

David Jones - Chief Human Resources Officer, Stanford HealthCare

A business’s ability to disrupt or lead rests on its talent. A forward-thinking HR function is critical to an

organization’s ability to achieve long-term success. Organizations need their CHROs to help lead the process of

internal business transformation in order to create the capability, capacity, and company culture needed to not

only weather current market upheavals but also create the foundation for continued profitability.

In the opening session of our Exchange, we will explore the following themes:

  • Exploring how workforce management objectives effect business outcomes
  • How tailoring your brand messaging to your employee experience ultimately influences your customer


  • Setting aggressive talent acquisition initiatives that drive innovation and growth to your organization
  • Creating an agile workforce through implementation of employee driven initiatives

David Jones

Chief Human Resources Officer
Stanford HealthCare

10:20 am - 10:40 am Executing your Diversity & Inclusion Strategy: Creating a Roadmap for Success

Stacey Johnson - Head Of Leadership & Culture Academy, Kraft Heinz

It's more important than ever to execute a D&I strategy that that not only highlights the diverse perspectives within your organization, but also reflects a highly engaged employee culture that fosters a spirit of innovation. Join us on this inspiring journey, as Stacey Johnson, Head of Kraft Heinz’s Leadership & Culture, builds a roadmap for success and shares lessons learned on executing a successful and sustainable D&I strategy. 

Stacey will discuss:

  • Engaging your workforce in building your strategy
  • Creating a roadmap with measurable results 
  • Gaining global alignment within your organization
  • Results of initiatives and lessons learned

Stacey Johnson

Head Of Leadership & Culture Academy
Kraft Heinz

10:40 am - 10:50 am Being Heard: Mitigating Fear & Risk By Giving Employees a True Voice

Jared Pope - Chief Executive Officer/Founder, Work Shield

Even with reporting hotlines and “open-door” policies, companies that manage workplace harassment and discrimination internally on any level are putting employees and themselves at greater risk - of continuing bad behavior, low morale and job satisfaction, higher turnover, lower engagement, legal suits, costly settlement fees and more. And with even more stringent guidelines from the EEOC on the horizon and ever-evolving workplace environments, the only way to protect both employees and employers is to proactively implement a solution that allows employees to truly be heard.

  • Remove employees’ fear of retaliation and create more positive and open workplace cultures through independent, start to finish harassment and discrimination reporting, investigation and resolution solutions
  • Promote D&I agenda and remove barriers to achieving D&I goals
  • Mitigate corporate risk - completely
  • Ensuring a clear path to resolution
  • Align best practices and procedures with changing EEOC guidelines


Jared Pope

Chief Executive Officer/Founder
Work Shield

During this session, you’ll have the opportunity to participate in small group discussions. You will work in groups to develop an action plan for improvement.Following each set of 15 minutes the moderator will be moving to the next table.

Roundtables Discussion

Table 1

10:55 am - 11:25 am Simplifying the Candidate Experience Online
Dr. Tom Tonkin - Senior Principal, Thought Leadership and Advisory Services, Cornerstone OnDemand


Dr. Tom Tonkin

Senior Principal, Thought Leadership and Advisory Services
Cornerstone OnDemand

Tuition assistance has evolved as a strategic benefit. During this discussion we will learn how leading companies are using tuition assistance to engage & develop their workforce.


Zac Lorenzen

Director, Business Development
Corporate Learning Solutions


Jerry Dempsey

Director, Business Development
Corporate Learning Solutions

With continuous workforce shifts, adaptability is more imperative than ever. Do you have the necessary agility within your organization to respond to the ever-changing demands of your customers and evolving workforce? How can you create a competitive advantage in a way that’s counter to historical views of the employer/employee relationship? Panelists will also discuss meeting the competition for talent in the resurgent economy, while also engaging them in the operational improvements and development of the organizational culture.

 In this session you will:

  • Gain insight into how manufacturing verticals are managing this challenge
  • Discuss ways to help your organization best equip themselves to engage in this disruptive state
  • Understand the impact on employee experience
  • Explore how to best drive the shift internal to your organization 

Larry Brand

Chief Human Resources Officer


Tom Harmon

Chief Human Resources Officer
Myers Industries

12:00 pm - 12:15 pm Lunch Intermission and Business Meetings

12:15 pm - 12:45 pm “Let’s Give ‘em Something to Talk About” – The Power of Engaging the Employee Voice

Dessalen Wood - Chief People Officer, Thoughtexchange

Companies today face the challenge of engaging their employees in meaningful dialogue - whether it be due to geography, flex work - or simply that many people feel that speaking up has a cost associated with it. In this talk we will examine:

  • How technology can humanize the employee experience
  • The power of allowing all voices to be heard which results in organizations benefiting from higher engagement 
  • The value of gathering ideas and solutions from a broader, more diverse population

Dessalen Wood

Chief People Officer

12:45 pm - 1:15 pm Business Meetings

1:15 pm - 1:45 pm Business Meetings

1:45 pm - 2:15 pm Business Meetings

2:20 pm - 2:40 pm Moving the Industry Forward: Retooling a 176-Year-Old Company for an Inclusive Future

purpose driven mission, values vs. leadership behaviors 

Are you ready to walk in the shoes of your financially burdened employees? Join us as we dive into the world of numerous

working Americans who are experiencing financial distress. We will do an interactive activity to learn about their daily

challenges in making purchases and some innovative solutions that could help.

  • Review recent research that shows the level and cause of employee financial stress
  • Discuss the challenges and needs of financially stressed employees when making purchases
  • Think through potential solutions to set your company up for success by meeting the needs of your employees

Jason Warren

Regional Sales Director
Purchasing Power, LLC


David Skinner

Regional Sales Director, Purchasing Power
Purchasing Power, LLC

2:50 pm - 3:10 pm Overcoming Pay Gaps: Developing and Communicating Your Pay Equity, Diversity and Inclusion Initiatives in Total Rewards

Michael Smith - Vice President, Total Rewards, Navient

Securing C-Suite, Board, and/or compensation committee buy-in on new total rewards initiatives can often require a sales approach. However, once you have received their sign-off, to ensure success you must involve your employees in the plan by presenting a clear vision, and its value to them and your organization. During this discussion, we will take a deep-dive into:

  • Ensuring diversity and inclusion are at the forefront of your compensation and benefits strategic vision
  • Creating a talent development plan that is inclusive of your organization’s diversity objectives and measurable 
  • Prevailing pay equity philosophies and implementation strategies: What’s working? What’s not?
  • Demonstrating the reputational value of effective equal pay initiatives to your compensation committee
  • Tracking and communicating outcomes: Measuring your success and addressing your shortcomings



Michael Smith

Vice President, Total Rewards

3:15 pm - 3:35 pm HR Digital Transformation: Navigating the Road Blocks of Transformation with Effective Change Management Strategies

Lisa Bolton - Vice President, HR & Total Rewards, UST Global

We are all undergoing some form of digitalization transformation. Whether it is a Workday implementation or new benefit vendor, it typically requires a new skill set or process that not everyone in HR is ready for, let alone the rest of the organization. This discussion will focus on real life examples of road blocks to change that will help identify them before they derail the project. Discussion will cover: 

  • Key points of digital transformation life cycle and typical change management process 
  • Sharing of real life examples and ways to optimize success 
  • Walk away with 5 things to know for any HR digital transformation adoption success 

Lisa Bolton

Vice President, HR & Total Rewards
UST Global

3:40 pm - 4:10 pm Emerging Technologies in HR

Eric Egnet - President, MSI Global Talent Solutions

We are living in what will become the new normal of business. The COVID-19 Pandemic is redefining how we

will work, engage, and communicate moving forward. This will require a new realm of business automation’s,

capabilities, and engagement. Learn about how emerging technologies, including Artificial Intelligence, Virtual Reality, Blockchain, and

Collaboration tools, will be used to help drive and enable the “future of work” from an HR perspective.


Eric Egnet

MSI Global Talent Solutions

4:10 pm - 4:30 pm Confused by All the HR Chatbot/AI Talk? 10 Things You Need to Know

Melissa Swisher - Chief Revenue Officer, Co-Found, Socrates AI

How do you decipher the noise of AI during the age of digital transformation? What is real and what is not? Where does the work truly live and do chatbots really make things easier for your employees and create awesome employee experience? Socrates will discuss the differences between an enterprise wide ai platform vs a tool-kit. We will discuss how pulling all of your content, systems and support together thru one single user interface creating a personalized experience is what is most important and share best practices supporting the entire workforce lifecycle.

Melissa Swisher

Chief Revenue Officer, Co-Found
Socrates AI

4:30 pm - 4:45 pm Chairperson's Closing Remarks

Florence Badejo - Customer Success Manager, Thoughtexchange


Florence Badejo

Customer Success Manager

4:45 pm - 5:15 pm Virtual Happy Hour