Day Two: Tuesday, April 21, 2020

8:30 am - 8:40 am Lobby Opens & Chairperson Remarks

8:40 am - 9:00 am Improving hiring and training results through the use of Technology and Artificial Intelligence

Shawn Moren - CHRO, Regis Corporation
  • Technology solutions that provide real results
  • Lessons learned
  • Cultural and leadership requirements to drive adoption

Shawn Moren

Regis Corporation

9:00 am - 9:20 am The Total Rewards Strategy Acknowledging More Than the Sum of Its Parts

James Brian Coleman - Vice President, Total Rewards & HR Shared Services, Dawn Foods Products

Total Rewards Executives face current challenges of personalization and customization while creating centricity of options. Total Rewards includes not only the traditional elements of pay and benefits, but it recognizes that people want to enjoy their work and, when they finish the day’s work, they want a life from which they get pleasure. Each component of the Total Rewards Package must be viewed as not only based on its own virtues, but also in the context of a big picture. Ultimately, the "whole" should be bigger than the sum of its parts, and it is the totality of the Total Rewards Package that will make a difference and meet both the company’s objectives, as well as, the employees’ needs.


James Brian Coleman

Vice President, Total Rewards & HR Shared Services
Dawn Foods Products


Lisa-Anne Ferris

Director of Client Services, Enterprise Learning Solutions

Pete Eisen

Senior Director of Sales

9:45 am - 10:15 am Business Meetings

10:15 am - 10:45 am Business Meetings

10:45 am - 11:15 am Business Meetings

11:20 am - 11:50 am Generating a Company Culture that Drives Your Employer Brand

Jeri Hawthorne - Vice President, Corporate Human Resources, Aflac
Sue Davies - Chief Human Resources Officer, Markel

For some people, “culture” is still a kind of invisible, hard-to-define concept. However, when you point out an example of a great culture it sort of “smacks you in the face with its concreteness.” As a customer, you can feel it when you walk in the door. During this engaging session, panelists will discuss how they leveraged their employee satisfaction and engagement, to create a customer experience, unlike any other, and how introducing employee driven initiatives, created a workforce of exceptional customer service.


Jeri Hawthorne

Vice President, Corporate Human Resources


Sue Davies

Chief Human Resources Officer

Rapidly shifting employee demographics is one most significant changes affecting compensation and benefits innovation and management. Depending on the employee, rewards perceived as valuable can range from traditional benefits such as stock options, retirement planning, 401Ks, or HSAs to emerging benefit trends such as flex-time, on-demand assignments, student loan repayment assistance, and career-pathing. In this session, we will share insights and experiences in: 

  • Acknowledging compensation expectations and preferred benefits of incoming talent while valuing those of tenured employees
  • Merging Baby Boomer and the Gen Y employees: What we have learned, what we would do differently
  • Determining the widest number of offerings your company culture and budget can sustain
  • Employee surveying for balancing their preferences with budgetary and administrative limitations
  • Knowing when to draw the line: Creating competitive rewards while staying true to organizational culture and long-term goals

James Brian Coleman

Vice President, Total Rewards & HR Shared Services
Dawn Foods Products


Rekha Daniel

Head of Total Reward & Diversity, Equity & Inclusion
Bayada Home Health

12:20 pm - 1:00 pm Thoughtexchange Roundtables

Responding to Crisis: How to Manage a Global Pandemic

1:00 pm - 1:10 pm Chairperson's Closing Remarks

Florence Badejo - Customer Success Manager, Thoughtexchange

Florence Badejo

Customer Success Manager