Day Two: Monday, April 20

7:30 am - 8:00 am Breakfast

8:00 am - 8:05 am Chairperson's Remarks

8:05 am - 8:35 am Leveraging Your Multi-Generational Workforce: Harnessing Five Generations of Talent

Sue Davies - Chief Human Resources Officer, Markel
For the first time in history, organizations have the unique opportunity to hire talent from five different generations. These five generations each have their own individual nuances, attitudes, values, and communication styles, adding another layer of complexity to an organization’s talent attraction strategies. During this presentation, Sue will provide the following takeaways:
  • Learning the traits of the different generations and how to appeal to them 
  • Creating a culture that fosters a spirit of community and acceptance 
  • Attracting multi-generational talent to your employer brand

Sue Davies

Chief Human Resources Officer

8:35 am - 9:05 am “Let’s Give ‘em Something to Talk About” – The Power of Engaging the Employee Voice

Dessalen Wood - VP Talent Development, Thoughtexchange
Companies today face the challenge of engaging their employees in meaningful dialogue - whether it be due to geography, flex work - or simply that many people feel that speaking up has a cost associated with it. In this talk we will examine:
  • How technology can humanize the employee experience
  • The power of allowing all voices to be heard which results in organizations benefiting from higher engagement 
  • The value of gathering ideas and solutions from a broader, more diverse population

Dessalen Wood

VP Talent Development


9:05 am - 9:55 am Houston We Had a Problem Design Thinking Lab
Ivana Gibson - Vice President, Corporate Strategy & Design, MSI Global Talent Solutions
HR transformation without expedited execution will fail or not meet critical timelines 75% of the time. Many good ideas and intentions never become a reality, especially when failure is not an option. Gain insights on the disciplines and methodologies proven to efficient, cost-effective while accelerating the level of successful large projects. Journey into space by learning from the past, explore, and invest in design thinking. Begin with the end in mind
  • Gain insights on the successful HR transformation disciplines and methodologies
  • Cost-effective and efficient accelerated project implementation for HR Transformation projects
  • Embrace and implement design thinking approach

Ivana Gibson

Vice President, Corporate Strategy & Design
MSI Global Talent Solutions


9:05 am - 9:55 am Emerging Digital Strategies that are Transforming Recruitment
Josh Wright - Chief Economist, iCIMS
HR Leaders everywhere are being asked to implement and develop new strategies that help their workforce stay ahead of today’s digital revolution. But it’s much more than technology.
HR Leaders are now expected to hold the line, adopting new solutions and methodologies that further drive efficiency, establish value to their business, and change the very fabric of acquiring talent. With 2019 proving an ultra-competitive job market, digital transformation and emerging technology are key factors needed to push businesses ahead of the competition (now and in the future).

Josh Wright

Chief Economist

9:55 am - 10:25 am Business Meetings

10:25 am - 10:55 am Business Meetings

10:55 am - 11:25 am Business Meetings

11:25 am - 11:40 am Networking Break

11:40 am - 12:10 pm Moving the Industry Forward: Retooling a 176-Year-Old Company for an Inclusive Future

Kate Jones - Vice President, Global IT & HR Transformation, Stanley Black & Decker
Purpose driven mission, values vs. leadership behaviors.

Kate Jones

Vice President, Global IT & HR Transformation
Stanley Black & Decker

12:10 pm - 1:15 pm Networking Lunch

1:15 pm - 2:15 pm Practitioner Led Roundtables

Earlier in the Exchange, you had the opportunity to choose a critical topic area as identified by the Thoughtexchange
tool. Smaller groups were formed to develop an action plan for improvement. During this session, attendees will have the
ability to continue the discussion and receive a report from each group, detailing their specific action plans and next steps.

2:15 pm - 2:45 pm Capturing Employee Voice: The Path to a High-Performing Organization

Michael Papay - Chief Executive Officer & Co-Founder, Waggl
The success or failure of any organization hinges on one key factor: The ability of its leaders to listen to their people.
This session will examine how to develop a Culture of Listening to strengthen the areas of accountability, inclusion, trust,
engagement, transparency and agility.

Leaders who practice active listening across their organization tap into a wealth of actionable insight. Enabling and
encouraging people to communicate inclusively and transparently provides the organization with authentic feedback that
can drive or support meaningful change.

Michael Papay

Chief Executive Officer & Co-Founder

Ignite Sessions

Ignite Session

2:45 pm - 3:15 pm Who Needs a Better Way to Buy?
Shannon Lane - Regional Sales Director, Purchasing Power
Are you ready to walk in the shoes of your financially burdened employees? Join us as we dive into the world of numerous
working Americans who are experiencing financial distress. We will do an interactive activity to learn about their daily
challenges in making purchases and some innovative solutions that could help.
  • Review recent research that shows the level and cause of employee financial stress
  • Discuss the challenges and needs of financially stressed employees when making purchases
  • Think through potential solutions to set your company up for success by meeting the needs of your employees

Shannon Lane

Regional Sales Director
Purchasing Power

Ignite Session

2:45 pm - 3:15 pm Why Leading Employers are Leading with Care
Jess Marble - Benefits Communication Leader, Care@Work
Corporate America is facing an unprecedented care crisis, according to researchers at Harvard Business School. The
crux of this crisis is a growing interdependency between care and work: a massive share of the workforce depends on
care to go to work and depends on work to pay for the care they need. But there’s a tendency among businesses to
overlook family care’s impact on their bottom lines, because what happens in the home is out of sight and out of mind. In
this session, we’ll explore how 5 different employers of choice are turning this care crisis into a competitive advantage.
  • How to shatter stigmas in the office by implementing programs and changing leadership behaviors around care
  • New ways to implement flexible, equitable family care programs that give companies an advantage over 94% of
  • American employers
  • Strategies for measuring the ROI of employer-sponsored family care programs

Jess Marble

Benefits Communication Leader

3:15 pm - 3:30 pm Networking Break

3:30 pm - 4:00 pm Business Meetings

4:00 pm - 4:30 pm Business Meetings

4:30 pm - 5:00 pm Business Meetings

5:00 pm - 5:30 pm Creating an Indestructible Hybrid Workforce

Common misconception has positioned Artificial Intelligence (AI) as a job killer. However, the truth is much more optimistic for employees. Forrester Research estimates that with new technology, also comes the creation of 14.9 million jobs within the next decade. Technology does not kill your workforce. It enhances, simplifies, and streamlines process that are often daunting and repetitive for your workforce. This presentation will explore the process of creating a hybrid workforce with technology that enhances the employee experience as well as provides overall improved business outcomes.

5:30 pm - 6:00 pm Tackling Mental Health in the Workplace

About 63% of Americans are part of the US labor force – of those, a staggering 44.7 million US adults report suffering
from a mental illness. In addition, 71% of adults reported at least one symptom of stress, such as a headache or feeling
overwhelmed or anxious in the workplace. According the CDC, the workplace can be a key location for activities designed
to improve well-being among adults. Workplace wellness programs can identify those at risk and connect them to
treatment and put in place supports to help people reduce and manage stress. By addressing mental health issues in the
workplace, employers can reduce health care costs for their businesses and employees.
Implementation of employee mental health resources can bolster improvement in the following key areas:
  • Job performance and productivity.
  • Engagement with one’s work.
  • Communication with coworkers.
  • Physical capability and daily functioning

6:00 pm - 6:05 pm Chairperson's Closing Remarks

6:05 pm - 6:35 pm Networking Reception + Dinner