Network . Benchmark . Innovate.

April 19 - 21, 2020 | The Ritz Carlton Golf Resort, Naples, FL

Day Three: Tuesday, May 21

7:45 am - 8:30 am Breakfast

8:30 am - 8:35 am Chairperson's Opening Remarks

Eric Gordon - Senior Vice President, AYCO

Eric Gordon

Senior Vice President

8:35 am - 9:05 am Change Management- Overcome Resistance, Build Influence and Get Real Outcomes

Jim Dunn - EVP and CHRO, Atrium Health
This talk will look at some of the more effective ways HR leaders can successfully champion change through influential networks, peer groups and understanding the workplace psychology of how change is evaluated, narrated and eventually absorbed.  Learn more about:
•Controlling the narrative over change and learnings from announcements
•Partnering with a network of influencers who may not be readily visible on the organization chart
•Develop change champions by cultivating micro-conversations about the authentic need for change

Jim Dunn

Atrium Health

9:10 am - 9:40 am Business Meetings

9:40 am - 10:10 am Business Meetings

10:10 am - 10:40 am Business Meetings

10:45 am - 11:15 am Practitioner Led Teach Back

Earlier in the exchange, you had the opportunity to choose a critical topic area as identified by the Thoughtexchange tool. Smaller groups were formed to develop an action plan for improvement. During this session, attendees will have the ability to continue the discussion and receive a report from each group, detailing their specific action plans and next steps.

11:10 am - 11:20 am Thoughtexchange Market Question

What are some things organizations must do more of to transform and remain competitive?

11:20 am - 11:55 am Diversity in Leadership Panel Discussion: Moving Corporate Boundaries to Create a Diverse Culture of Innovation

Mark Dickinson - Head of HR, Philips Medical Systems
DK Bartley - Senior Vice President HR, Head of Diversity & Inclusion, Dentsu Aegis
In order to remain competitive in today’s market, the need for change is more prevalent than ever. Companies are being forced to come up with new and innovative ways to diversify their leadership by providing many opportunities for growth and advancement. Join this interactive panel discussion on how today’s brightest CHRO’s are uncovering hidden biases and creating a culture of innovation through implementing diversity throughout. 
•Articulate a clear path to leadership
•Break down silos and move beyond compliance-driven structures 
•Identify the benefits of a structured effort to diversify culture


Mark Dickinson

Head of HR
Philips Medical Systems


DK Bartley

Senior Vice President HR, Head of Diversity & Inclusion
Dentsu Aegis

11:55 am - 12:25 pm The Employment Journey: Transforming Culture and Experience to Meet the On-Demand Needs of the Modern Workforce

Jorge Diaz - Chief People Officer, Verizon Connect
The best companies in the world understand that the foundation to business success lies in their employee culture.  Developing and nurturing a culture where people are engaged and perform at their highest potential is no easy feat.  Creating an end to end experience that matches that culture from talent acquisition through the employee life-cycle is even more challenging.  Like software development, where the focus has shifted beyond functional utility to an engaging customer experience; employers have had to shift beyond functional processes that serve the needs of Talent Acquisition and HR professionals to creating engaging experiences for candidates and employees that meet the dynamic needs of our modern workforce.  Whether getting started as an early life-cycle company, transforming a mature company, or integrating multiple organizations through M&A, the experience will be among the most critical factors in driving success in acquiring and retaining talent.   

During this discussion we will review:
•Evaluating the end to end process through journey-mapping
•Identifying new methods to measure candidate and employee engagement and experience
•Designing sustainable new processes and transforming old ones
•Adjusting when changes occur 


Jorge Diaz

Chief People Officer
Verizon Connect

12:25 pm - 12:30 pm Chairperson's Closing Remarks

Eric Gordon - Senior Vice President, AYCO

Eric Gordon

Senior Vice President