Tuesday, April 21st, 2020
For some people, “culture” is still a kind of invisible, hard-to-define concept. However, when you point out an example of a great culture it sort of “smacks you in the face with its concreteness.” As a customer, you can feel it when you walk in the door. During this engaging session, panelists will discuss how they leveraged their employee satisfaction and engagement, to create a customer experience, unlike any other, and how introducing employee driven initiatives, created a workforce of exceptional customer service.
Check out the incredible speaker line-up to see who will be joining Jeri.
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