May 19 - 21, 2019
Hyatt Regency Austin, Austin, TX
John Lacy, CHRO at Baylor Scott & White
Baylor Scott & White Logo

John Lacy

Baylor Scott & White

Check out the incredible speaker line-up to see who will be joining John.

Download The Latest Agenda

Day One: Sunday, May 19, 2019

Sunday, May 19th, 2019

11:00 AM Understanding The New HR Paradigm: How to Run HR Like a Business

Many HR leaders describe their function’s value proposition as improving engagement and retention of talent. While these are worthy endeavors, the ultimate measure of value for HR is the organization’s performance. And in our VUCA digital world, the organization’s agility is transparent to its customers. The best Finance functions operate with precision to maximize the return on financial investments and choices. Running HR “like a business” empowers the CHRO to maximize the return on the human investment. Such an approach can only work if HR leaders are willing to transform themselves from program/initiative managers to strategic and operationally-savvy business leaders. This is no longer just a seat at the table, it moves the CHRO to a trusted advisor for the CEO and Board much like the CFO. To achieve this new seat at the table, there are key actions a transformational CHRO can take:

• A digital perspective: constantly looking at our people’s performance through the lens of consumers in this digital age
• Know and predict the business: deploy a robust People Analytics capability along with the monthly “HR Close”
• Be a source of truth: develop competencies like data scientist with analytic and operational fluency who diagnose and solve performance problems
• Highly reliable and user-friendly systems: deploy the right tools at people’s fingertips and built to support achievement of performance goals