Network . Benchmark . Innovate.

April 19 - 21, 2020 | The Ritz Carlton Golf Resort, Naples, FL

John Lacy

CHRO Baylor Scott & White

John Lacy is the Chief Human Resources Officer for Baylor Scott & White Health, overseeing all human resource functions for the largest not-for-profit health system in Texas. The integrated delivery network includes 47,000 employees, 49 hospitals, more than 1,000 access points, Scott & White Health Plan, Baylor Scott & White Research Institute and one of the nation’s largest accountable care organizations, Baylor Scott & White Quality Alliance.


In his role, Mr. Lacy serves on the senior leadership team and, from a human capital perspective, grows culture while aligning and engaging the workforce around the company’s Strategies and its Ambition,

“to be the trusted leader, educator and innovator in value-based care delivery, customer experience and affordability.” Mr. Lacy is known for his ability to execute on high-value initiatives from workforce

planning to employee engagement. With national recognition a leading indicator of effectiveness, in 2018, Great Places to Work® honored Baylor Scott & White Health with awards for Best Workplaces

in Health Care & Biophrama and Best Workplaces for Diversity.


Earlier in his career, Mr. Lacy served as Vice

President of Human Resources for Baptist Memorial Health Care in Memphis, TN where he spent 15 years in progressive leadership roles. During his tenure, he led the human resources function as it shifted to a shared service model. He subsequently served for five years as Senior Vice President of Human Resources at Dallas, TX-based Methodist Health System before returning to Baptist Memorial where he succeeded his long time mentor in senior executive leadership.


Mr. Lacy received his Bachelor of Science in Business Administration from Christian Brothers University in Memphis, TN, graduating Cum Laude. He earned his Master of Business Administration from Union University in Jackson, TN.

Day One: Sunday, May 19, 2019

Sunday, May 19th, 2019

11:00 AM Understanding The New HR Paradigm: How to Run HR Like a Business

Many HR leaders describe their function’s value proposition as improving engagement and retention of talent. While these are worthy endeavors, the ultimate measure of value for HR is the organization’s performance. And in our VUCA digital world, the organization’s agility is transparent to its customers. The best Finance functions operate with precision to maximize the return on financial investments and choices. Running HR “like a business” empowers the CHRO to maximize the return on the human investment. Such an approach can only work if HR leaders are willing to transform themselves from program/initiative managers to strategic and operationally-savvy business leaders. This is no longer just a seat at the table, it moves the CHRO to a trusted advisor for the CEO and Board much like the CFO. To achieve this new seat at the table, there are key actions a transformational CHRO can take:

• A digital perspective: constantly looking at our people’s performance through the lens of consumers in this digital age
• Know and predict the business: deploy a robust People Analytics capability along with the monthly “HR Close”
• Be a source of truth: develop competencies like data scientist with analytic and operational fluency who diagnose and solve performance problems
• Highly reliable and user-friendly systems: deploy the right tools at people’s fingertips and built to support achievement of performance goals

Check out the incredible speaker line-up to see who will be joining John.

Download The Latest Agenda