Agenda Day One: Monday, November 9, 2020

9:30 am - 9:40 am Lobby Opens

9:40 am - 10:00 am Thoughtexchange Welcome & App Introduction Chairperson’s Introduction

10:00 am - 10:20 am Cultivating a Culture of Productivity and Passion During a Pandemic

Melanie Steinbach - Senior Vice President & Chief People Officer, McDonald’s U.S.

For some people, “culture” is still a kind of invisible, hard-to-define concept. However, when you point out an example of a great culture it sort of “smacks you in the face with its concreteness.”

When the stay-at-home orders swept across the nation, the American worker was faced with what most would consider the greatest fear of all; uncertainty. During the opening session of our Exchange, we will hear how one of America’s oldest and most cherished restaurants, McDonald’s, used company culture to bring a sense of normalcy and comfort to its workforce and the customers they serve. 


Melanie Steinbach

Senior Vice President & Chief People Officer
McDonald’s U.S.

10:20 am - 10:40 am Responding to the Shifting Needs of Your Workforce

Kirsten Marriner - Executive Vice President & Chief Human Resources Officer, Clorox

During this thought-provoking presentation, learn how a front line CHRO responded to the swift shift of not only the needs of the business, but also, the mounting health and safety requirements for the essential worker. Travel with us, as we explore the pitfalls and snares of navigating this uncharted terrain, as well as how these early adapters have set the bar for the rest of the American workforce. 


Kirsten Marriner

Executive Vice President & Chief Human Resources Officer

10:40 am - 11:00 am Remaining Employee-Centric in a Continuously Evolving Ecosystem

Kristin Oliver - Senior Vice President & Chief Human Resources Officer, Walgreen Co.

It is vital for HR leaders maintain focus on employee satisfaction initiatives during times of disruption. As the needs of your business continue to evolve, it is more important than ever to have an engaged and committed workforce.

  • How to shift your organization’s focus. A step-by-step guide from those who are doing it
  • Programs and initiatives that support an employee centric culture while working from home or in an office Successful outcomes of employee centric culture
  • Avoiding the pitfalls: Lessons learned from real life case studies

Kristin Oliver

Senior Vice President & Chief Human Resources Officer
Walgreen Co.

Breakout Sessions: The Future of HR Technology

We are living in what will become the new normal of business. The COVID-19 Pandemic is redefining how we will work, engage, and communicate moving forward. This will require a new realm of business automation’s, capabilities, and engagement.

Learn about how emerging technologies, including Artificial Intelligence, Virtual Reality, Blockchain, and Collaboration tools, will be used to help drive and enable the “future of work” from an HR perspective.

How do you decipher the noise of AI during the age of digital transformation? What is real and what is not? Where does the work truly live and do chatbots really make things easier for your employees and create awesome employee experience? We will discuss the differences between an enterprise wide ai platform vs a tool-kit. We will discuss how pulling all of your content, systems and support together thru one single user interface creating a personalized experience is what is most important and share best practices supporting the entire workforce lifecycle.

11:15 am - 11:45 am Roundtables Discussions

During this session, you’ll have the opportunity to participate in small group discussions. You will work in groups to develop an action plan for improvement.Following each set of 15 minutes the moderator will be moving to the next table.

11:45 am - 12:00 pm “Let’s Give ‘em Something to Talk About” – The Power of Engaging the Employee Voice

Companies today face the challenge of engaging their employees in meaningful dialogue - whether it be due to geography, flex work - or simply that many people feel that speaking up has a cost associated with it.

In this talk we will examine:

  • How technology can humanize the employee experience
  • The power of allowing all voices to be heard which results in organizations benefiting from higher engagement
  • The value of gathering ideas and solutions from a broader, more diverse population

12:00 pm - 12:15 pm Lunch Intermission

12:15 pm - 12:35 pm Agility in a Time of Disruption: Why Having an Adaptable Workforce Has Become Essential

Mike Clementi - Executive Vice President, Human Resources, North America Customer Development and Global Markets, Unilever

The ongoing COVID-19 socio-economic crisis is forcing business leaders worldwide to take quick actions to respond to the pandemic and its effects on their businesses. This Session will explore leveraging an agile workforce through upheavals in order to support the shifting needs of your business.

In this session you will:

  • Gain insight into how different verticals are managing this challenge
  • Discuss ways to help your organization best equip themselves to engage in this disruptive state
  • Understand the impact on employee experience
  • Discuss how to build and support a workforce that is continuously adapting to new disruptions 

Mike Clementi

Executive Vice President, Human Resources, North America Customer Development and Global Markets

12:45 pm - 1:15 pm Business Meetings

1:15 pm - 1:45 pm Business Meetings

1:45 pm - 2:15 pm Business Meetings

2:20 pm - 2:40 pm Mitigating Risk with a focus on Employee Health and Safety: Executing Clear Safety Protocols and Employee Relations Strategy

Mike Bokina - Vice President, Head of Human Resources, Siemens US

For many organizations with required on-premise employees, business has continued at a rapid pace. HR Leaders are now tasked with the difficult balancing act of responding to the swift shift in safety protocols while building greater resiliency across the workforce during these unprecedented times. During this insightful session, Mike will address executing a clear strategy for mitigating risk, focusing on the health and safety of all employees and managing both internal and external employee relations.


Mike Bokina

Vice President, Head of Human Resources
Siemens US

2:40 pm - 2:50 pm Ignite Session: Who Needs a Better Way to Buy?

Are you ready to walk in the shoes of your financially burdened employees? Join us as we dive into the world of numerous working Americans who are experiencing financial distress. We will do an interactive activity to learn about their daily challenges in making purchases and some innovative solutions that could help.

  • Review recent research that shows the level and cause of employee financial stress
  • Discuss the challenges and needs of financially stressed employees when making purchases
  • Think through potential solutions to set your company up for success by meeting the needs of your employees 

2:50 pm - 3:10 pm Pivoting Your L&D Objectives: How HR Leaders are Revolutionizing Remote Learning

In today’s climate, executives are being bombarded with one clear message; Innovate, Innovate, Innovate! But what most HR leaders are seeing, is there is only one clear path to do so; Educate, Educate, Educate! The question most HR Executives are asking at the moment, is how to do this effectively with a remote workforce. This session will explore the execution of novel remote learning initiatives, as well as, what some organizations are doing to maintain the human element to the learning and development of their remote workforce. 

3:10 pm - 4:00 pm Case Study: Dunkin Donuts and Southern New Hampshire University Partnership Offers New Workforce Incentives

Abstract to come 

For years, executing a clear D&I mission has been more of a discussion rather than a call to action. Virtually overnight, our world changed and HR leaders are now being called upon to put all their strategies into motion. During this insightful session, panelists will discuss how they are responding to social unrest, how they are refocusing their efforts to support their ethnically diverse staff and how they are moving forward to ensure a more inclusive future.


Tonya Cornileus

Vice President, HR, Development, Inclusion & Wellness


Timothy Goodly

Senior Vice President & Chief Human Resources Officer
AMB Sports & Entertainment


Lori Billingsley

Senior Vice President & Global Chief Diversity & Inclusion Officer
The Coca-cola Company

4:45 pm - 5:00 pm Chairperson’s Closing Remarks

5:00 pm - 6:00 pm Virtual Experience

Attendees and sponsors experience interactive virtual experiences such as virtual wine & beer tastings, live music, cooking classes and much more!