November 17 - 19, 2019
Scottsdale Plaza, Paradise Valley, AZ

Agenda Day One: Sunday, November 17, 2019

8:30 am - 9:00 am Registration

9:00 am - 9:05 am Welcome Orientation

9:05 am - 9:15 am Thoughtexchange Welcome — App Introduction

Dana Cave, Account Executive at Thoughtexchange

Dana Cave

Account Executive

9:15 am - 9:25 am Chairperson's Opening Remarks

Hal Adler, Executive Coach, Founder at Leadership Landing

Hal Adler

Executive Coach, Founder
Leadership Landing

9:25 am - 10:05 am Creating a Culture of Care & Accountability: The Most Critical Part of Talent Strategy

Can you lead with People and Performance in Harmony? Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members, and given their shareholders a 14% annual return, compounded over more than 20 years. 

Barry-Wehmiller’s cultural transformation was featured in Simon Sinek’s best-selling book, “Leaders Eat Last” and chronicled in the WSJ best-seller “Everybody Matters: The Extraordinary Power of Caring for Your People Like Family.” She shares how a 100-year-old business with 100 locations that’s acquired 100 companies developed a world-renowned, people-first culture, while creating value for all stakeholders.
Rhonda Spencer will share Barry-Wehmiller’s approach to building a culture of Care & Accountability, with practical tools to assess your own cultural readiness. 

Rhonda Spencer, Chief People Officer at Barry-Wehmiller

Rhonda Spencer

Chief People Officer

10:05 am - 10:15 am Mindful Leadership: A Full Contact Sport

Anyone that says that being a mindful leader is easy is lying! It’s hard work, but completely worth it. Mindful leaders know very little, but we know it, and have no fear. Unlearning what we think we know, and coming out from under the weight of our own certainties and narratives is the first step. Let’s take it together.
Hal Adler, Executive Coach, Founder at Leadership Landing

Hal Adler

Executive Coach, Founder
Leadership Landing

10:15 am - 10:45 am Developing Leadership Skills at NASA's Kennedy Space Center to Improve Organizational Culture

On the Space Coast of Florida, NASA’s Kennedy Space Center has been reinventing itself as the world’s premiere multi-user spaceport.  Innovative partnerships between commercial space entities such as Boeing and Space X now cross-utilize the facility alongside NASA missions.  The result is the transformation of a highly skilled workforce that supports both government and commercial entities to ensure the US is leading in space. To achieve this end, Digna Carballosa, the center’s Director of Human Resources has lead an effort to reinvent leadership skills as the Kennedy Space Center reconfigures its mission in a time of unprecedented global competition.

In this session, learn more about:
•Establishing a leadership development program aligned to the mission of the organization 
•Boosting employee engagement and organizational culture 
•Unlocking the potential of front-line leaders 

Digna Carballosa, Director of Human Resources at NASA, Kennedy Space Center

Digna Carballosa

Director of Human Resources
NASA, Kennedy Space Center

10:45 am - 10:55 am Mindfulness Break

Get the most of your Exchange by taking a mindful break between sessions. Join Hal Adler for 10 minutes of mindful breathing and a focused reset
In order to remain competitive in today’s market, the need for change is more prevalent than ever. Companies are being forced to come up with new and innovative ways to diversify their leadership by providing many opportunities for growth and advancement. Join this interactive panel discussion on how today’s brightest CHRO’s are uncovering hidden biases and creating a culture of innovation through implementing diversity throughout. 

•Articulate a clear path to leadership
•Break down silos and move beyond compliance-driven structures 
•Identify the benefits of a structured effort to diversify culture

Donna Dorsey, Chief Human Resources Officer at Navistar

Donna Dorsey

Chief Human Resources Officer

Aimee Meher-Homji, Vice President, Talent Acquisition at Sodexo

Aimee Meher-Homji

Vice President, Talent Acquisition

Ken Barrett, Global Chief Diversity Officer at General Motors

Ken Barrett

Global Chief Diversity Officer
General Motors

Patricia Goodwin-Peters, Senior Vice President, Human Resources at Atlas Air Worldwide

Patricia Goodwin-Peters

Senior Vice President, Human Resources
Atlas Air Worldwide

Jon Kaupla, Executive Director at University of Wisconsin Center for Professional & Executive Development

Jon Kaupla

Executive Director
University of Wisconsin Center for Professional & Executive Development

11:35 am - 11:45 am Why Leading Employers are Leading with Care

Corporate America is facing an unprecedented care crisis. The crux of this crisis is a growing interdependency between care and work: a massive share of the workforce depends on care to go to work and depends on work to pay for the care they need. But workers aren’t getting the support they need. We look at care as a “soft” issue – not a business issue. In this session we’ll challenge that theory by revealing:
?         The link between family care issues and productivity drains, like absenteeism

?         How these challenges affect employees from every generation

?         What happens when businesses commit to leading with care

Jessica Marble, Benefits Communication Leader at Care@Work by

Jessica Marble

Benefits Communication Leader
Care@Work by

11:45 am - 11:50 am Session Survey App Feedback

11:50 am - 1:30 pm Brunch and Networking Activity


1:30 pm - 2:00 pm Personal Meets The Professional: How Incorporating Authenticity in the Workplace Boosts Creativity in a High Tech Environment.

There is no quick fix to employee engagement, but there is a direct correlation between engaged employees and increased
productivity. Laura Miele will take us on her journey to servant leadership and how incorporating her values translated into an effective approach to delivering her authentic self in the workplace. By immersing herself into the flow of people, creativity creation positively impacted overall business objectives.
Laura Miele, Chief Studios Officer at Electronic Arts

Laura Miele

Chief Studios Officer
Electronic Arts

2:00 pm - 2:30 pm Social Recognition in the advent of GDPR

With major fines more than tripling in just one year, being proactive in compliance strategy is more imperative than ever. When it comes to in-house systems, the responsibility of being GDPR compliant falls on the company. However, when implementing a SaaS Social Recognition solution finding the right product and partner is critical.  

In this discussion we will cover:
•GDPR and Social Recognition impact in the EU and other countries
•Data Privacy & the need to know
•Key responsibilities for data exporter and collector
•Who is responsible for What?  
•Data Retention
•Why user segmenting is important 
•Why being able to turn features ON and OFF are critical 

Judd Weisgal, Senior Vice President of Sales at Madison Performance Group

Judd Weisgal

Senior Vice President of Sales
Madison Performance Group

2:30 pm - 2:40 pm The Employee Career Experience: Uncovering the 6 Best-In-Class Practices Associated With Better Business Performance

Fuel 50
As we approach 2020, workforce agility is in demand. During this Ignite, attendees will learn how to craft a best-in-class career
experience across the talent lifecycle. Results from the Fuel50 global career benchmarking research will be shared.

Mark Minik, Vice President of Business Development at Fuel50

Mark Minik

Vice President of Business Development

2:40 pm - 3:10 pm Seeing Around Corners: Using Your HR Leadership Role to Anticipate and Adapt to Change

People say change is the only constant in this VUCA world, but just knowing this doesn’t make it any easier to handle.  Digital transformation, mergers and acquisitions, reorganizations, and leadership transitions are just a few of the changes that often cause significant disruption for your business and workforce, which frequently leaves people feeling confused and discouraged.   
As HR practitioners we have an opportunity to enable a better experience for our employees, our leaders, and our organizations.  Join us to learn from our panel of seasoned experts about changes they've been part of - some that worked well (and why!) and some that didn't (and what they learned from the experiences!). 

By participating in this session, you'll learn new tools and practices which will help you:
•Prepare your organization and employees for the inevitability of change
•Inspire and lead teams through the transitions
•Thrive individually by maximizing growth opportunities related to change

Robert Dvorak, Chief Executive Officer & President at SilkRoad Technology

Robert Dvorak

Chief Executive Officer & President
SilkRoad Technology

3:10 pm - 3:15 pm Session Survey App Feedback

3:15 pm - 3:30 pm Recovery Break

Join EXOS to get an energy boost with a no-sweat exercise break, work out any aches and pains with self massage tools, and get a complimentary movement quality analysis utilizing their 3DMQ technology.

3:30 pm - 4:00 pm Business Meetings

4:00 pm - 4:30 pm Business Meetings

4:30 pm - 5:00 pm Business Meetings

5:05 pm - 5:40 pm “Let’s Give ‘em Something to Talk About” – The Power of Engaging the Employee Voice

Companies today face the challenge of engaging their employees in meaningful dialogue - whether it be due to geography, flex work - or simply that many people feel that speaking up has a cost associated with it.

In this talk we will examine:
•How technology can humanize the employee experience
•The power of allowing all voices to be heard which results in organizations benefiting from higher engagement 
•The value of gathering ideas and solutions from a broader, more diverse population

Dessalen Wood, Chief People Officer at Thoughtexchange

Dessalen Wood

Chief People Officer

5:40 pm - 6:10 pm Strategy to Impact: Employee Experience to Customer Experience

Leveraging data to support strategy creation and implementation continues to challenge even the most productive workforces today. In this discussion, Vishal Bhalla of Parkland, will share how they were able to move from the 75th percentile to the 93rd percentile in Patient Experience (HCAHPS) Rankings for the University Health Systems. Parkland was able to streamline their strategies for employee experience & customer experience by creating a human centric process to empower the team, leveraging Operational Data and Experience Data (O Data and X Data) to increase engagement and impact customer experience. 
Vishal Bhalla, Vice President & Chief Experience Officer at Parkland Health & Hospital System

Vishal Bhalla

Vice President & Chief Experience Officer
Parkland Health & Hospital System

6:10 pm - 6:20 pm Chairperson's Closing Remarks

Hal Adler, Executive Coach, Founder at Leadership Landing

Hal Adler

Executive Coach, Founder
Leadership Landing

6:20 pm - 6:50 pm Cocktail Reception


6:50 pm - 7:20 pm Dinner