November 17 - 19, 2019
Scottsdale Plaza, Paradise Valley, AZ

Agenda Day Two: Monday, November 18, 2019

7:15 am - 8:00 am Networking Breakfast

8:00 am - 8:05 am Chairperson's Opening Remarks

Hal Adler, Executive Coach, Founder at Leadership Landing

Hal Adler

Executive Coach, Founder
Leadership Landing

8:05 am - 8:40 am Creating a High-Performance Culture Through Leadership Accountability

As companies continue to align their culture with the future of the business, employee fulfillment continues to be a top priority.
The newer generations are looking for a better work life balance and CHROs are being faced with the challenge of engaging their
workforces in new and innovative ways to retain their top talent, while keeping productivity at an all time high. In this discussion we
will hear from Nancy Nazer, SVP Organization Development & Learning for Rogers Communications on how they have evolved
their culture to keep up with the demands of the new wave of talent.
Nancy Nazer, Senior Vice President Organization Development at Rogers Communications Inc.

Nancy Nazer

Senior Vice President Organization Development
Rogers Communications Inc.

8:40 am - 8:50 am Learn It. Know It. Live It – Engaging Stakeholders and Building Consensus for Financial Wellness

We will share lessons learned working with companies in multiple sectors on how to define, design and deploy an effective financial
wellness program.

• Learn tactical ways to build internal consensus
• Hear how organizations from different sectors engage their employees in financial wellness
• Understand common pitfalls in deploying financial wellness
• Look beyond basic program components and focus on program designs integrated with business strategies and goals
• Leave with ideas on how to evaluate and design a program “right-sized” for your organization


8:55 am - 9:40 am Emerging Digital Strategies that are Transforming Recruitment
HR Leaders everywhere are being asked to implement and develop new strategies that help their workforce stay ahead of today’s digital revolution.  But it’s much more than technology.  HR Leaders are now expected to hold the line, adopting new solutions and methodologies that further drive efficiency, establish value to their business, and change the very fabric of acquiring talent. With 2019 proving an ultra-competitive job market, digital transformation and emerging technology are key factors needed to push businesses ahead of the competition (now and in the future).

Adam Feigenbaum, Chief Customer Officer at iCIMS

Adam Feigenbaum

Chief Customer Officer


8:55 am - 9:40 am The Leadership Bermuda Triangle – Where Good Work Goes to Die!
Tighten your seat belt for this hands-on, fast paced, and fun session that exposes the factors that most often lead to the perfect storm or “Leadership Bermuda Triangle.”  Weak management undermines a high-performance culture and can “kill” good work.  In this session, you will have the opportunity to explore your own leadership tendencies and examine the factors that interfere with high levels of performance, so you can take action to mitigate this perfect storm in your own organization. 

Leave with:

  • An understanding of how your own ecosystem of behavioral tendencies impact your managerial and leadership effectiveness.  
  • A framework of understanding how your behavioral tendencies impact your team and for leading intentionally.   
  • An understanding of how avoiding the Leadership Bermuda Triangle in your organization can positively impact plateaued workforce engagement levels.
Lee Klepinger, President & Managing Partner at Harrison Assessments Talent Solutions

Lee Klepinger

President & Managing Partner
Harrison Assessments Talent Solutions

Reid Tolley, Managing Partner at Harrison Assessments Talent Solutions

Reid Tolley

Managing Partner
Harrison Assessments Talent Solutions

9:45 am - 10:00 am Networking Break

10:00 am - 10:30 am Business Meetings

10:30 am - 11:00 am Business Meetings

11:00 am - 11:30 am Business Meetings

11:35 am - 12:10 pm Give, Get, Grow — Building Resilient Employees, Creating an Inclusive Workplace

We know that engaged workforces create cost savings to the business, lower turnover, and create happier customers. Accelerating
employee engagement continues to be a focus for many organizations, but how do we achieve this in today’s market? In this
discussion we will walk you through our behavior-driving employee engagement platform that listens to employees and aligns them
with business objectives and company values.

Dr. Natalie Baumgartner, Chief Workforce Scientist at Achievers PH

Dr. Natalie Baumgartner

Chief Workforce Scientist
Achievers PH

12:10 pm - 12:20 pm Who Needs a Better Way to Buy?

Are you ready to walk in the shoes of your financially burdened employees? Join us as we dive into the world of numerous working Americans who are experiencing financial distress. We will do an interactive activity to learn about their daily challenges in making purchases and some innovative solutions that could help.

  • Review recent research that shows the level and cause of employee financial stress
  • Discuss the challenges and needs of financially stressed employees when making purchases
  • Think through potential solutions to set your company up for success by meeting the needs of your employees

Rachael Chesley, Regional Sales Director at Purchasing Power

Rachael Chesley

Regional Sales Director
Purchasing Power

12:20 pm - 1:20 pm Networking Lunch

Roundtable Discussions- Chooser Your Topic

1:20 pm - 2:10 pm Practitioner Roundtable Discussions

Earlier in the Exchange, we collected your insights and challenges using Thoughtexchange. We identified the highest rated
topic areas. During this session, you’ll have the opportunity to choose a topic and participate in a small group discussion.
You will work in groups to develop an action plan for improvement.

2:15 pm - 2:45 pm Business Meetings

2:45 pm - 3:15 pm Business Meetings

3:15 pm - 3:45 pm Business Meetings

3:45 pm - 4:00 pm Networking Break


4:00 pm - 4:45 pm A: Employee Engagement and The Impact on Your Employer Brand
Who owns employee engagement? As HR, talent leaders and managers focus more on employee engagement, company execs
seek to develop a comprehensive strategy for bringing out the best in their workforce. Workplaces where employees bring
commitment, passion and innovation to their job are not only more productive — they also fuel a company’s employer brand.
Join Craig Forman from Culture Amp and discover new ways of learning how to engage your workforce while also building your
employer brand.

4:00 pm - 4:45 pm B: Beyond the Hype: How Blockchain for HR and Recruitment Might Just Be the Next Game Changer

In this roundtable we will start with a clear definition of blockchain and hear how it can be applied to HR processes focused on
recruitment and talent management. Attendees will learn how to navigate the complexities of this new application and review the
cost savings and productivity benefits.

4:00 pm - 4:45 pm C: Adaptive Learning: Mass Personalization at Scale with AI Technology

Transform learning into a true competitive advantage with adaptive technology and artificial intelligence. Learn how behavioral
and performance data can be used to optimize every single moment in a learning experience, allowing firms to deliver the most
efficient, effective, and engaging training possible. Bite-sized pieces of content, while valuable in their own right, can become
exponentially more powerful when combined into a fluid ecosystem that is backed and synchronized by data. In this session,
explore how AI personalizes each learner’s pursuit of mastery and, in the process, unlocks performance for every employee
individually as well as the entire organization.

4:00 pm - 4:45 pm D: Navigating a Shifting Talent Landscape: The Framework for Great Hiring

Today, there are two conflicting forces - people need companies less than ever. On the other side, companies need people more
than ever. Bridging the gap between business and recruiting is no longer optional. So what do you do about it? In this conversation,
we’ll explore how HR and non-HR business leaders are navigating this shifting talent landscape and winning the competition for
talent. Together we’ll discuss the framework for what great hiring looks like today.


4:50 pm - 5:35 pm Beyond the Headlines – Cultural Movements, Pay Equity, and Competitive Advantage
Between Hollywood scandals and new salary history laws, systemic pay disparity has been a hot topic, spiking awareness through movements like #timesup and the publicity storm around wage discrimination plaguing large companies. For business leaders, the pressure is high to identify and resolve pay disparities in their own organization. As companies look to their compensation teams to develop and implement a pay equity strategy, it’s critical for compensation professionals to understand how to:

• Champion pay equity and ensure the entire organization adheres to the strategy
• Discuss the long-term business benefits of implementing a pay equity strategy’
• Receive tips on creating structured processes to support your pay equity strategy
• Gain best practices for educating decision makers and communicating compensation decisions


4:50 pm - 5:35 pm Wellbeing: Enabling Peak Performance of Your Leadership and Workforce
The innovativeness and competitiveness of an organization is enabled by many things, namely the intellectual curiosity and agility, emotional intelligence and resilience of its employees. These attributes are fueled by the mental, emotional and physical wellbeing of the employee. A broad culture of wellbeing is achieved when leaders at the top of the organization invest in their own wellbeing, which not only catalyzes a culture of wellbeing within the organization but also the leaders’ own ability to thrive in increasingly demanding roles.

• Clinically proven wellbeing outcomes
• Leadership programming that addresses holistic wellbeing (including physical wellbeing, mental and emotional resilience,and character-centered leadership)
• Wellbeing activation that can be scaled to all levels of an organization

Including beer, wine and refreshments to be served 

5:45 pm - 6:15 pm How Increased Mindfulness Has Impacted Real Teams, Real Businesses

Susan Relland, Chief Administrative Officer at American Fidelity Corporation

Susan Relland

Chief Administrative Officer
American Fidelity Corporation

6:15 pm - 6:20 pm Survey App Feedback

Employee engagement is a pervasive topic among human resources professionals today. It’s effects ripple throughout organizations,
creating waves amongst leaders that recognize the benefits, and resulting in a swell of interest in capturing the voice of the
employee. Creating a highly-engaged workforce is important to your business. Engaged employees are involved in, enthusiastic
about, and committed to the success of the organization. Highly-engaged employees advocate for their employer, stay with their
employer longer and go the extra mile for their employer. And, employee engagement is connected to business outcomes essential
to an organization’s success such as productivity, retention, profitability, and customer loyalty.
Jon Kaupla, Executive Director at University of Wisconsin Center for Professional & Executive Development

Jon Kaupla

Executive Director
University of Wisconsin Center for Professional & Executive Development

Melissa Kremer, Chief Human Resources Officer at Target

Melissa Kremer

Chief Human Resources Officer

Harry Elsinga, Chief Human Resources Officer at Baker Hughes, a GE Company

Harry Elsinga

Chief Human Resources Officer
Baker Hughes, a GE Company

Matthew Owenby, Senior Vice President; Chief Human Resources Officer at Aflac

Matthew Owenby

Senior Vice President; Chief Human Resources Officer

7:00 pm - 7:05 pm Chairperson’s Closing Remarks and App Survey Feedback

Hal Adler, Executive Coach, Founder at Leadership Landing

Hal Adler

Executive Coach, Founder
Leadership Landing

7:05 pm - 7:35 pm Networking Reception and Dinner