Agenda Day Two: Tuesday, November 10, 2020

8:50 am - 9:00 am Lobby Opens & Chairperson’s Introduction

9:00 am - 9:20 am Strategic Approaches to a More Healthful Workplace

Mary Bilbrey - Chief Human Resources Officer, JLL

CHROs are being tasked with creating healthier workplaces that promote safety and an “employee first” approach to standard operating procedures. This panel will explore new ways organizations are innovating to stay safe. 


Mary Bilbrey

Chief Human Resources Officer

9:20 am - 9:40 am Evolving Engagement: From Administrative Process to Meaningful Conversation

Matthew Gosney - Vice-President, Organizational Development & Learning Services, UCHealth

Five years ago, UCHealth found itself in the frustrating position of many organizations - committed to an employee engagement process that was administratively burdensome and ineffectual at driving employee engagement. This session will provide an overview of their journey to a statistically more effective engagement model, as well as how they’ve leaned into and adapted that model in a post-COVID environment. 


Matthew Gosney

Vice-President, Organizational Development & Learning Services

9:40 am - 10:00 am Tapping into Emotional Intelligence

With unprecedented stresses on physical and mental health, leaders and frontline managers need to tap into their own emotional intelligence to make sure their teams come out of the pandemic stronger. Learning and development of these skills allows your enterprise to quickly adapt during times of uncertainty. Leadership takes on even more urgency, as managers are on the front lines of their teams, helping guide during unprecedented disruption.

In this session we will discuss:

  • How to listen and identify signs of struggle amongst managers, and teaching them to do the same with their teams
  • Assisting managers in modeling healthy work habits in a remote environment to avoid burn-out
  • Coaching management teams on how to have difficult conversations
  • Leveraging technology to provide virtual wellness check-in and resources to teams

10:00 am - 10:30 am Panel Discussion: Fast Forward: How to Navigate the Changing Workforce

We have always been planners. We plan for profits and losses, new business and new initiatives, expansions/ downsizing. We research labor and employee trends. We try to be prepared for economic shifts, organizational changes, and unexpected employee fluctuations. Now, we find ourselves in the midst of the unforeseen – seemingly overnight our organizations have had to transform and our employees are facing a “new normal.” Have we prepared enough?

In our session, we will discuss the following:

  • The current state of the workforce due to COVID-19
  • Continuing business: planning for 30-60 days of emergency operations and shifts while still sticking to overarching strategies for this year and the next
  • Considering the impact on employees: the effects of social distancing on engagement, performance, and a transitional work life

10:30 am - 10:50 am Chairperson’s Closing Remarks & Closing Q&A