Melanie was appointed Senior Vice President and Chief People Ocer, McDonald’s USA, in June 2020, having joined McDonald’s in 2017 as Vice President and Global Chief Talent Ocer. Melanie is an accomplished business executive who cares deeply about people. Her work fostering an environment for diverse, global talent to thrive has been critical in supporting McDonald’s growth and strategy evolution.
As Chief Talent Ocer for McDonald's Corporation, Melanie’s focus was on evaluating the business strategy through a talent lens and enhancing McDonald’s approach to talent management. Her responsibilities included Talent Attraction, Performance Management, Leadership Development and Organizational Eectiveness.
Melanie has a wealth of experience at the intersection of talent and business strategy in both corporate and consultative roles. She spent 15 years solving business problems through talent in the consumer, retail and marketing sectors at executive search rms Highland Partners, Russell Reynolds Associates and Spencer Stuart. Prior to joining McDonald’s, Melanie spent three years as Chief Human Resources Ocer at Milliken & Company, a privately-held, diversied industrial organization where she led a transformation of the Human Resources function and talent agenda.
Melanie is on the board of the Ronald McDonald House Charities of Chicago Northwest Indiana. She graduated from Duke University with a degree in Political Science. Melanie and her husband have two teenage daughters. Her favorite McDonald’s menu item is a plain sundae with extra peanuts.
For some people, “culture” is still a kind of invisible, hard-to-define concept. However, when you point out an example of a great culture it sort of “smacks you in the face with its concreteness.”
When the stay-at-home orders swept across the nation, the American worker was faced with what most would consider the greatest fear of all; uncertainty. During the opening session of our Exchange, we will hear how one of America’s oldest and most cherished restaurants, McDonald’s, used company culture to bring a sense of normalcy and comfort to its workforce and the customers they serve.