21 - 23 July, 2019
The Ritz Carlton, Toronto, ON

Day One: Sunday, July 21, 2019

10:00 am - 10:30 am Registration

10:30 am - 10:35 am Welcome Orientation

10:35 am - 10:45 am Thoughtexchange — App Introduction

10:45 am - 10:55 am Chairperson's Introduction

Dane Jensen, CEO at Performance Coaching Inc.

Dane Jensen

Performance Coaching Inc.

11:00 am - 11:45 am Developing a Culture of Individual Accountability for Learning

One of the biggest challenges for the Learning Professional is that the learning programs you work on for months on end are often underutilized by employees, and for a variety of reasons. Culturally, there is very little individual accountability for learning. In fact, over half of employees say they would engage with learning platforms at work if their manager asked them to. The challenge for L&D executives is to effect a culture shift in the organization. Transform from a culture where individuals look at learning as "mandatory training" required by their managers, to one where each employee knows that it is imperative that they continue to develop and learn in their everyday job. Some topics discussed will include:
·         Establishing a learning culture where individuals are exposed to a variety of learning experiences in their day-to-day activities, metrics and communities
·         Impressing upon employees that skill-development is crucial to get ahead in today’s workforce which is full of skill gaps
·         Gamifying the learning programs to encourage employee participation and healthy competition
Magdy Karam, Chief Learning Officer, Canada at Microsoft

Magdy Karam

Chief Learning Officer, Canada

11:45 am - 1:15 pm Lunch and Networking Event

1:20 pm - 1:55 pm Collaborative and Courageous Leadership

Hear from innovative and dynamic leaders who are leading the way by having courageous conversations within their organization. Discover how organizations are creating a culture that promotes openness, transparency and collaboration by empowering their employees to share their voice and consider the thoughts and ideas of others; shifting the corporate paradigm from closed and knowing to open and learning.

1:55 pm - 2:40 pm Unsung Heroes of The Learning World: Partnering with Universities to Tap into the Future of Workplace Strategies Now

When asked about what types of learning solutions they are using, most professionals could easily rattle off a variety of different platforms, interactive solutions, and speaker forums that come to mind. However an important potential partner in the learning game is often overlooked. While fresh young talent comes to the business and brings with them the latest ideas and concepts from the universities that study and create them, companies rarely take into account that they don’t have to wait for these graduates to come on board before learning and implementing these important concepts. With technology set to outpace us, it is imperative that companies do everything they can to get ahead of the curve. By partnering with higher education institutions, companies can gain access and insight into tomorrow’s best theories and ideas, not four years from now, but today. 

2:45 pm - 3:15 pm Business Meetings

3:15 pm - 3:45 pm Business Meetings

3:45 pm - 4:15 pm Business Meetings

4:15 pm - 4:30 pm Networking Break


4:30 pm - 5:15 pm Effective Strategies for Continuous Learning
Learning leaders often grow frustrated with the impact of programs that they believed would be so impactful only to see employees return to their old ways only weeks later. Top executives are now opting for continuous learning programs to drive changes that last. Utilizing the latest technology, companies can create learning programs that allow for check-ins on the go and push employees toward the delivery techniques that they will be more likely to engage with frequently. By consistent interaction, individuals will begin to shift their habits over time and establish lasting change.


4:30 pm - 5:15 pm Making Your Foresight 20/20: Using AI to Predict Future Workforce Needs
As learning professionals, we want to move quickly and innovate as fast as our changing workforce. Leading L&D executives, however, are focused on planning for the long term and cultivating a team of employees who they can build lasting relationships with and rely on for years to come. To that end, many thought-leaders are relying on AI to help identify future workforce skill needs so they can focus on building those skills in their workforce today. In this session our thought-leaders will help you:
·         Uncover how AI and other technology can help us to see the future (or multiple futures)
·         Evaluate the skillset present in your current employee population and compare to future needs
·         Ascertain career paths and the necessary upskilling that will create employees who will  endure the next phase of your company’s business strategy

5:20 pm - 5:50 pm How to Successfully Change an Organizational Culture through Learning

The world is changing very fast. Organizations have to adapt not only their product, their services but also their culture.
We all know that the two most important elements for creating organizational cultural change are executive support and training. In this session, you will learn the strategies, milestones and levers used to shift an entire organizational culture.
Topics discussed will include:
·         Strategies and key success factors to drive cultural change in your organization
·         How to build a leadership program to ensure long term changes
Oona Stock, Executive Vice- President, Talent & Performance at CDPQ

Oona Stock

Executive Vice- President, Talent & Performance

This is a fast-moving, multi-topic session comprised of two Quick Fire Presentations that will be completed in 20 minutes of total time (10 minutes for each challenge). Each speaker has a total of 10 minutes to get through up to 10 slides. Each individual presentation will focus on one specific challenge that HR leaders are facing and will provide actionable solutions that can be used to effectively overcome these challenges.

Rapidfire Talks- Learning Delivery Methods, Talent Management for Teams

5:50 pm - 6:20 pm Developing Employees of the Future: Focusing on Building Human Skills in the Face of AI

Artificial intelligence (AI) relies on algorithms which churn through data using a structure loosely based on the human brain, and calculate functions too complex for humans to write and it is developing at a rapid pace. Studies have indicated that 400-800 million jobs well be lost to automation by 2030. That’s only eleven years away. Yet while advancements in AI technology continue, so too does our research and understanding of the human skills and organizational learning systems which will be required to facilitate the future of work. 
These human skills of collaboration, critical problem-solving, creativity, communication, character, and global citizenship are an organization’s talent currency and a key requirement to future-proof your business.  Join this engaging discussion that will provide insight into some of the questions that deserve a deeper look:
  • How can organization leaders prepare their business for AI disruption?
  • What does training for human skills look like?
  • What do top performers look like in the wake of an AI takeover?
Alan Richardson, Vice President RBC Learning and Development at RBC

Alan Richardson

Vice President RBC Learning and Development

6:20 pm - 6:50 pm Cocktail Reception & Networking Dinner