21 - 23 July, 2019
The Ritz Carlton, Toronto, ON

Day Three: Tuesday. July 23, 2019

7:30 am - 8:00 am Breakfast

8:00 am - 8:05 am Chairperson’s Opening Remarks

8:05 am - 8:35 am Creative Learning Solution for Technology Conversions

Hear the successes and challenges of a global financial services company, Citi, during an agile technology conversion. As Citi embarks on this client experience and culture changing journey, Stephanie and her colleagues create solutions that continually evolve with the ever changing needs and requirements of the project, and create a learning experience that can stand up to the uncertainty and rapid changes of an agile project.
Learning teams can be more responsive and develop plans that allow for the easy insertion of state-of-the-art skill-building and seamless removal of solutions and programs that are no longer beneficial. Companies who hope to remain successful must look ahead to the future of learning and begin to build toward that today. In this session, you'll hear how the learning team at Citi is creating and executing a learning plan that provides a strong learner experience, is nimble and continually flexible.
Stephanie MacNeil, Vice President, Learning Design & Development at Citi Canada

Stephanie MacNeil

Vice President, Learning Design & Development
Citi Canada

8:35 am - 9:05 am Supporting Inclusive Leadership Development

Every company by now has read the studies that show the myriad ways in which diversity in the workplace is beneficial. From increased profitability, to enhanced innovation, and even a better employee experience, the incentives for diversity are all there. And while companies have been focused on diversifying their workforce, an important element has slipped through the cracks. Leadership.
Women make up slightly more than half of Canada’s total population and nearly 53% of university degrees are earned by women, yet only 25.6% of senior managers in the private sector are women. Just 7 of the 249 companies on the Toronto Stock Exchange have a female CEO. In addition, visible minorities make up less than 12% of senior leadership in the public sector and only 4.5% in the corporate center. To ensure that companies are getting the most out of their diversity efforts, L&D executives are looking for ways to improve leadership development for women and minorities and increasing the utilization of these programs by the target market. In this session, our speakers will discuss key factors such as:
·         Supporting leadership development for women by making it meet them where they are; flexibility to integrate the development into their work/life balance
·         Cultivating leadership trainings tied to diversity groups in the workplace; make leadership development a priority for these groups
·         Implementing oversight teams to review current succession plans and career pathing to ensure that unconscious biases are removed

9:10 am - 9:40 am Business Meetings

9:40 am - 10:10 am Business Meetings

10:10 am - 10:40 am Business Meetings

10:40 am - 11:00 am Networking Break

11:00 am - 11:40 am From the Ever-Present Manager to the Never-Present Manager: Learning how to Lead Remote Teams

As many organizations look to adapt to the growing flexible workforce in effort to attract and retain top talent, they are finding that traditional leadership methods also need to be adapted. Companies are finding themselves asking “how do we create a leader who can lead a workforce who isn’t in the same room as them?” With remote teams taking a variety of forms, learn how to create leaders who are as agile in their leadership as these positions are.  In this session we will explore the challenges and opportunities of leading in an agile work culture, and specifically address the following:
·         Building and maintaining a culture for your remote teams
·         Analysing barriers to the successful implementation of an agile culture
·         Identifying specific leadership challenges that occur within an agile culture and techniques for working through them

11:40 am - 12:10 pm Practitioner-Led Teach Back

Earlier in the exchange, you had the opportunity to choose critical topic areas as identified by the Thoughtexchange tool. Smaller groups were formed to develop an action plan for improvement. During this session, attendees will have the ability to continue the discussion and receive a report out from each group, detailing their specific action plans and next steps.

12:10 pm - 12:40 pm Training and Development for Remote Workforces

Every day more companies are adapting to the agile workforce culture and opening themselves up to or expanding their remote workforce. This creates a unique challenge for learning professionals who need to find solutions that are flexible enough to adapt to varying schedules, but interesting enough to encourage continued usage. Discover how you can establish development programs that engage teams across the organization and meet them where they are.
Allison Dell, Executive Director, Talent and Learning at Cineplex

Allison Dell

Executive Director, Talent and Learning

12:40 pm - 12:45 pm Chairperson's Closing Remarks