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As Connor explains it, laying the groundwork before the launch of Ranstad’s new learning strategy has paid dividends on the backend. “At the outset, we took time to build credibility across the organization by sitting in on meetings, getting into the business and really being seen as an advisor. Therefore, when we launched the learning strategy, we already had the emotional capital and trust in place. So, people were willing and eager to make the changes that we asked of them.”
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