December 09 - 11, 2019
Omni San Diego Hotel, San Diego, CA

Agenda Day Two: Tuesday, December 10th, 2019

7:30 am - 8:00 am Breakfast



8:00 am - 8:05 am Chairperson's Opening Remarks

Michelle Eppler Ed.D, Associate Vice President at Bellevue University Human Capital Lab

Michelle Eppler Ed.D

Associate Vice President
Bellevue University Human Capital Lab

Join Learning leaders Peggy Huck from Universal Music and Theo Bowling from LPL Financial as they engage in an in-depth conversation on how they are driving revenue by building and developing and inclusive and diverse workforce, followed by an interactive Q&A.

In this session they will discuss:
•Inclusivity training for hiring managers and employees
•Creating benchmarks to measure effectiveness
•Building effective coaching programs 

Peggy Huck, Vice President, Talent Management at Universal Music Group

Peggy Huck

Vice President, Talent Management
Universal Music Group

Theo Bowling, Assistant Vice President of Leadership Organizational Consulting and Diversity & Inclusion at LPL Financial

Theo Bowling

Assistant Vice President of Leadership Organizational Consulting and Diversity & Inclusion
LPL Financial

8:35 am - 9:15 am “Let’s Give ‘em Something to Talk About” – The Power of Engaging the Employee Voice

Companies today face the challenge of engaging their employees in meaningful dialogue - whether it be due to geography, flex work - or simply that many people feel that speaking up has a cost associated with it. In this talk we will examine:

  • How technology can humanize the employee experience
  • The power of allowing all voices to be heard which results in organizations benefiting from higher engagement 
  • The value of gathering ideas and solutions from a broader, more diverse population

Dessalen Wood, Chief People Officer at Thoughtexchange

Dessalen Wood

Chief People Officer
Thoughtexchange

9:15 am - 9:45 am Artificial Intelligence and Machine Learning: Practical Applications for Talent Development

Sponsors:
OpenSesame
Peel away the hype surrounding artificial intelligence (AI) and machine learning to find the practical applications of these technologies in talent development and corporate training.  You don’t have to been an AI expert to know that your company needs to wrestle all the data you have on your employees and training programs to gain contextual intelligence and knowledge about how to improve your workforce. 

•Receive a  review of these technologies in business terms (not technical lingo)
•Obtain examples of how they are being used today in learning and development 
•Receive ideas on how to get started without having to become a data scientist
•Hear how OpenSesame is using machine learning to expertly curate course recommendations



9:45 am - 10:00 am Networking Break


10:00 am - 10:30 am One-to-One Business Meetings



10:30 am - 11:00 am One-to-One Business Meetings


Another opportunity to benchmark your current solutions and explore new methods, trends and case studies with pre-selected solution providers.

11:00 am - 11:30 am One-to-One Business Meetings


Another opportunity to benchmark your current solutions and explore new methods, trends and case studies with pre-selected solution providers 

11:30 am - 12:00 pm Transforming Manager Development for Breakthrough Results

Most companies invest in their managers through manager trainings. For breakthrough management development that produces high impact results, management training (from the best trainers with the finest design) is not enough.

In this session you will learn
•How to create a structured yet flexible learning journey that focuses on the manager
•The art of using the language and methods of business to teach management
•The architecture of people (HR) programs that drive management learning
•How to build a strong culture and community through management education

We will discuss the fine balance between digital and classroom mediums, global-standardized versus local-customized approaches. If done right all these can catalyze the impact of your management development strategy.

Deep Mahajan, Senior Director and Head of People Development and Culture at Nutanix

Deep Mahajan

Senior Director and Head of People Development and Culture
Nutanix

Master Class

12:05 pm - 12:50 pm Bridging the Gap: Effectively Communicating the Value of Learning to Business Partners
Sponsors:
thoughtLEADERS




Master Class

12:05 pm - 12:50 pm Future-Skilling Your Workforce
Sponsors:
ttcInnovations



12:50 pm - 1:50 pm Networking Lunch

1:50 pm - 2:50 pm Practitioner Roundtables

Sponsors:
Thoughtexchange
Earlier in the Exchange, we collected your insights and challenges using Thoughtexchange.  We identified the highest rated topic areas. During this session, you’ll have the opportunity to choose a topic and participate in a small group discussion. You will work in groups to develop an action plan for improvement.


2:50 pm - 3:20 pm Building Your Ideal Workforce – Skill Training for Technology Focused Employees

Bloomberg’s Global Data Division responded to rapid shifts in demand for talent, as the shelf-life of technology skills shrink by developing continually updated profiles of the “employee of the past” and “employee of the future,” laying out the work being done and the required skills needed to ensure the company’s data team members have the most up-to-date skillsets, to help guide the learning available to employees. Suzanne Mulder and her team worked to customize its data analysis curriculum for the specific skills needed at Bloomberg, the resulting program is designed to address the skill gaps of existing employees who had been hired in past years under different skill profiles.

•How to determine the metrics needed to build your program and clearly lay out the need for change and explain how the new skills and tools will be used and applied
•The value of post-training data analysis related to employees day-to-day work using the new skills learned
•Building an infrastructure to provide additional support with follow-up and guidance for learners.

Suzanne Mulder, Head of Learning, Global Data at Bloomberg

Suzanne Mulder

Head of Learning, Global Data
Bloomberg

3:25 pm - 3:55 pm One-to-One Meetings

3:55 pm - 4:25 pm One-to-One Meetings


4:25 pm - 4:55 pm One-to-One Meetings


Another opportunity to benchmark your current solutions and explore new methods, trends and case studies with pre-selected solution providers.

4:55 pm - 5:10 pm Networking Break

Sponsors:
BetterUp



5:10 pm - 5:55 pm A Blueprint to Successful Technology Adoption: Planning and Designing a Technology Training Plan

Sponsors:
JPW Consulting
Collaboration is key when evaluating and implementing new technology. Without an effective team to guide your organization through vetting, testing, communicating, and training your new technology, you will encounter resistance and poor adoption. Please join JPW Consulting for a discussion on introducing new technology to enterprise solutions. We’ll explore a real-world example to answer questions like:

  • Where do you begin?
  • How do you build a Training and Communication strategy?
  • How do you bring vendors, consultants, and SMEs together to work as one team?



5:10 pm - 5:55 pm Prepare for Impact: Using Data + AI to Solve L&D's Learning Measurement Problem

Sponsors:
Axonify
Learning measurement is broken. Sure, L&D can determine whether or not people liked a training activity and test to see if knowledge or skill improved in that moment. But that's about it. And, as stakeholders challenge L&D to prove their impact on the organization, that's simply not enough. It's time to leave the traditional measurement models behind and rethink how we leverage data to enable performance. If L&D hopes to modernize their practices and explore emerging concepts, such as personalization and artificial intelligence, they must first solve the learning measurement problem. Join us for this masterclass session as we:

  • Highlight the gaps in traditional learning measurement model
  • Find the critical data that is already available within the workplace
  • Demonstrate how machine learning can be used to measure the impact of learning on performance
  • Share stories from organizations that are leveraging re-imagined data practices to improve their learning and business results


JD Dillon, Chief Learning Architect at Axonify

JD Dillon

Chief Learning Architect
Axonify


In the age of automation, maintaining technical fluency across roles is mission critical, but the pace of change fuels demand for highly adaptable, critical thinkers, communicators, and leaders. In this panel we will see how talent developers are employing learning and training to align with strategic workforce planning, by retaining experienced talent and leadership, by ensuring their people have the right skills for today and tomorrow, including:

•Overcoming objection in adoption of new platforms
•Build greater competency and comfort with key technology
•Create learning profiles that resonate with workers at all levels

Adam Girard, Assistant Vice President, Enterprise L&D, Learning Technology & Analytics at MetLife

Adam Girard

Assistant Vice President, Enterprise L&D, Learning Technology & Analytics
MetLife

Amy Haverty, Head of Training Design & Development at Morgan Stanley

Amy Haverty

Head of Training Design & Development
Morgan Stanley

Christine Engel, Director, Learning & Development at JLL

Christine Engel

Director, Learning & Development
JLL

6:40 pm - 6:45 pm Chairperson's Closing Remarks

Michelle Eppler Ed.D, Associate Vice President at Bellevue University Human Capital Lab

Michelle Eppler Ed.D

Associate Vice President
Bellevue University Human Capital Lab

6:45 pm - 8:45 pm Networking Reception and Dinner

Sponsors:
Thoughtexchange
Attendees have time to connect with one another and enjoy lively conversation over a delicious meal.