Gary O’Connor is Vice President, Head of Learning & Development for Ericsson US and Canada. Ericsson is a leading-edge telecommunications company supplying 5G and Internet of Things products and services to mobile operators and enterprise. In this position, he is responsible for strategic competence development, for departments across sales, delivery and research and development to over 10K employees across North America. He consults with senior management in evaluating current methods and strategies to drive learning behaviors that drive business results. Gary has worked for Ericsson for 25 years in a variety of leadership, consultancy and strategic roles. Prior to his current leadership role, Gary worked in several key managerial and consultancy positions for Ericsson across the globe, having travelled to 62 countries across Asia, Middle East and Africa engaging with many mobile operators in areas of strategy, operational and technology consulting. The most recent being Global Sales Enablement Director, where Gary was based in Silicon Valley and leading sales proficiency in Ericsson Cloud and IP Portfolio. He was also actively involved in creating cloud technical certification programs, first to market in the industry.