Fostering a Culture of Innovation, Accountability, 
and Lifelong Learning

May 06 - 08, 2020 | Atlanta, GA

Friday, May 10th, 2019

7:30 am - 8:00 am Breakfast

8:00 am - 8:05 am Chairperson's Remarks

8:05 am - 8:35 am Disrupting 21st Century Corporate Learning Through Innovation

Ken Hubbell - Senior Vice President, Instructional Design Strategy & Innovation,, Wells Fargo
We are in an era of multigenerational workforces, rapidly changing infrastructures, and evolving pedagogical educational models driven by disruptive forces that are transforming the requirements for corporate learning and providing opportunities for innovation excellence. Innovation takes us out of the garage of invention and applies process and discipline to take what we have and make it better. We can apply innovation to every aspect of the development process and even the learning itself. During this session, Ken Hubbell will introduce participants to:
•Innovation is a team sport
•“Tools-in-a-Box” or how to share your toys on the playground of learning
•Aligning strategies with IT, Communications, Talent Management, and other kids on the playground
•Coloring without the lines – how diversity and inclusion make the best innovation


Ken Hubbell

Senior Vice President, Instructional Design Strategy & Innovation,
Wells Fargo

8:35 am - 8:45 am Thoughtexchange Market Question: What are Some Things Organizations Must Do More of to Transform and Remain Competitive?

8:45 am - 9:15 am A Blueprint for Building a Coaching Culture

As more companies look to build leadership capacity and better engage their people, coaching cultures are becoming a hot topic of conversation. And with good reason—companies with coaching cultures are more than twice as likely to be classified as high-performing organizations and outperform their peers in internal mobility, bench strength and retention. But even though research shows how crucial employee engagement is to the success of a business, many companies still struggle with how to make it happen. To truly leverage the power of coaching within your organization, it must become an integral part of your company’s DNA—moving beyond something your people do to become something that defines who your leaders are.
During this session attendees will:
·         Review  a process to build a scalable and sustainable coaching culture
·         Drive long-term engagement and deliver extraordinary results
·         Make coaching an integral part of your company’s DNA

9:15 am - 9:45 am A Changing L&D at Breakneck Speed

Catherine Konnik - Global Director, Learning & Development, Subway
Subway has undergone a massive transformation in a very short period of time. In L&D, this includes the standing up of a new LMS to deliver enhanced curriculum and developing a governance structure to manage demand against capacity.  During this session, attendees will learn how to revitalize L&D at the speed of business.  
•Utilize governance to align to key business priorities 
•Move from a training culture to a continuous learning culture  
•Upskill key functions within the system to enable the business transformation 


Catherine Konnik

Global Director, Learning & Development

9:50 am - 10:20 am Business Meeting

10:20 am - 10:50 am Business Meeting

10:50 am - 11:20 am Networking Break/Business Meetings

11:20 am - 11:50 am Practitioner Led Teach Back

Earlier in the exchange, you had the opportunity to choose a critical topic areas as identified by the Thoughtexchange tool. Smaller groups were formed to develop an action plan for improvement. During this session, attendees will have the ability to continue the discussion and receive a report out from each group, detailing their specific action plans and next steps.

11:50 am - 12:20 pm The Role of L&D in Driving Organizational Culture Change

Steve Hrop - Chief Learning Officer, Asbury Automotive Group
A cornerstone of genuine cultural change is that it must be grounded on values relevant to business success and role modeled by senior executives who “walk the talk” in ways directly observable by employees at all levels. Asbury is on a journey to define and drive cultural values and leadership behaviors aligned with exceptional customer service. In this session, attendees will:   
•Receive practical methods and tools that support effective culture change
•Learn how to avoid some of the common pitfalls of cultural change initiatives
•Discuss ways to insure sustainability after the initial sessions
•Involve line leaders in the delivery of the initiative so it is not viewed as an “HR” program 


Steve Hrop

Chief Learning Officer
Asbury Automotive Group

12:20 pm - 12:25 pm Chairperson's Closing Remarks

12:30 pm - 12:35 pm Buses Leave for Delta Air Lines Site Tour

1:00 pm - 4:00 pm Delta Air Lines Site Tour (Pre-Registration Required)

Come and explore the Delta state-of-the-art simulation training centers and meet some of the Delta team delivering this training. Find out how Delta decides where to invest its training innovation dollars, and take a walk-and-talk tour of three training and simulation centers. Limited to 50 people. 

Site Tour Leader: Scott Nutter, General Manager, Pilot Learning & Development, Delta Air Lines

(The tour is located at the north end of Atlanta International Airport. Buses will be provided at the end of the tour to take attendees to their departure terminals)