Friday, May 8th, 2020

7:30 am - 8:00 am Breakfast


Dr. Michelle Eppler

Associate Vice President/Executive Director of Human Capital Lab & Dean of College of Continuing and Professional Education
Bellevue University's Human Capital Lab

8:05 am - 8:35 am Building a Coaching Culture to Drive Long Term Engagement

Meredith Ian - Global Head Of Sales Training, Spotify
As more companies look to build leadership capacity and better engage their people, coaching cultures are becoming a hot topic of conversation. And with good reason—companies with coaching cultures are more than twice as likely to be classified as high-performing organizations and outperform their peers in internal mobility, bench strength and retention. But even though research shows how crucial employee engagement is to the success of a business, many companies still struggle with how to make it happen. To truly leverage the power of coaching within your organization, it must become an integral part of your company’s DNA—moving beyond something your people do to become something that defines who your leaders are. 
During this session attendees will: 
  • Review  a process to build a scalable and sustainable coaching culture 
  • Drive long-term engagement and deliver extraordinary results
  • Make coaching an integral part of your company’s DNA

Meredith Ian

Global Head Of Sales Training

8:35 am - 9:25 am Thoughtexchange Recap Question:

Based on your learnings from the last few days, what subject matter/strategy/topic are you most looking forward to taking back for implementation?

9:30 am - 10:00 am Business Meetings

10:00 am - 10:30 am Business Meetings

10:30 am - 10:45 am Networking Break

10:45 am - 11:15 am Improving Your ROI with Immersive Learning

In today’s ever-changing marketplace, the importance of training has never been greater. Unfortunately, most learning from training is lost in a few days, reducing effectiveness and eroding the ROI of your L&D program.  Fortunately, new technologies are empowering Learning & Development Teams with techniques to create interactive, life-like experiences, which cement the learning and make it “sticky.” 3D Simulations, Augmented Reality (AR), Gamification, and Virtual Reality create an environment that allows your employees to retain important knowledge. In this session we will cover: 
  • Create precision learning design experiences which address differentiated learning styles and preferred learning environments, to deliver performance outcomes
  • Building Precision Learning programs as an innovative approach, taking into account individual differences in people’s learning styles
  • How to maximize AR, VR and Gamification to maximize employee engagement and retention

11:15 am - 11:45 am Educating & Developing at Scale: Successful Methods for Leaders on Educating & Developing a Global Workforce

Casey Denby - Vice President, Professional Development & Engagement, Re/Max HQ
Today's workforce is more global than ever before. This is not just a trend, and will continue to increase as more companies expand into new markets and establish a global presence. This comes with many proven advantages for a company, though several disadvantages become a stark reality when your workforce is not co-located. 

In this session, Casey will address the advantages and disadvantages of a global workforce with respect to learning, education and development and the lessons learned in driving accountability across the organization. He will share how he specifically leveraged the use of video and technology to engage and deliver education, while simultaneously developing people in over 20 countries. 


Casey Denby

Vice President, Professional Development & Engagement
Re/Max HQ

11:45 am - 12:15 pm Fostering a Culture of Innovation, Accountability and Lifelong Learning

Carlos Velazquez - Global Learning Solutions Leader, Caterpillar
A cornerstone of genuine cultural change is that it must be grounded on values relevant to business success and role modelled by senior executives who “walk the talk” in ways directly observable by employees at all levels. The most successful companies are on a journey to define and drive cultural values and leadership behaviors aligned with exceptional customer service. In this session, attendees will:   
  • Receive practical methods and tools that support effective culture change
  • Learn how to avoid some of the common pitfalls of cultural change initiatives
  • Discuss ways to ensure sustainability after the initial sessions
  • Involve line leaders in the delivery of the initiative so it is not viewed as an “HR” program

Carlos Velazquez

Global Learning Solutions Leader

12:15 pm - 12:30 pm Chairperson’s Closing Remarks

12:30 pm - 2:00 pm TED Talks Workshop Basics to Public Speaking (Pre-Registration Required)

Jason Patience - Manager, TED
Logan Smalley - Founding Director of TED-Ed, TED

What makes TED Talks so impactful? In this session, participants will understand the key ingredients to the TED approach to public speaking. Take away new building blocks to improve your next presentation, pitch or speech -- so you can communicate your ideas in a more compelling and memorable way. 

Outcomes/Takeaways: Learn new building blocks to construct an impactful presentation.


Jason Patience



Logan Smalley

Founding Director of TED-Ed