Thursday, May 7th, 2020

7:30 am - 8:00 am Breakfast


Dr. Michelle Eppler

Associate Vice President/Executive Director of Human Capital Lab & Dean of College of Continuing and Professional Education
Bellevue University's Human Capital Lab

8:05 am - 8:35 am Innovation Through Disruption: L&D for the Future of Work

Iain Boomer - Head of Learning & Development, Abbvie Corporation Canada
We are in an era of multigenerational workforces, rapidly changing infrastructures, and evolving pedagogical educational models driven by disruptive forces that are transforming the requirements for corporate learning and providing opportunities for innovation excellence. Innovation takes us out of the garage of invention and applies process and discipline to take what we have and make it better. We can apply innovation to every aspect of the development process and even the learning itself. During this session, hear how Abbvie Corporation of Canada has introduced AI as an application to impact the learning journeys across the entire organization. We will introduce participants to:
  • Innovation is a team sport
  • “Tools-in-a-Box” or how to share your toys on the playground of learning
  • Aligning strategies with IT, Communications, Talent Management, and other kids on the playground
  • Coloring without the lines – how diversity and inclusion make the best innovation

Iain Boomer

Head of Learning & Development
Abbvie Corporation Canada

8:35 am - 9:10 am Let’s Give ‘em Something to Talk About” – The Power of Engaging the Employee Voice

Dessalen Wood - Chief People Officer, Thoughtexchange
Companies today face the challenge of engaging their employees in meaningful dialogue - whether it be due to geography, flex work - or simply that many people feel that speaking up has a cost associated with it. In this talk we will examine:
  • How technology can humanize the employee experience
  • The power of allowing all voices to be heard which results in organizations benefiting from higher engagement 
  • The value of gathering ideas and solutions from a broader, more diverse population

Dessalen Wood

Chief People Officer

9:10 am - 9:25 am Networking Break

9:25 am - 9:55 am Business Meetings

9:55 am - 10:25 am Business Meetings

10:25 am - 10:55 am Business Meetings

11:00 am - 11:30 am Architect, Translator, Doer

David Roberts - President, UNC Kenan-Flagler Business School
Many companies struggle to get consistent and comprehensive execution of their strategy. Senior managers have a pivotal role to play in achieving success. This session will introduce a model for strategic leadership that should help address this. A modern leader should undertake 3 “roles” on a regular basis: architect; translator; doer. The key questions are: how much time should be spent in each “role”, and what does a quality version of each look like?

In this session you will:
  • Discuss the barriers to strategy execution
  • Understand the 3 components of the modern leader: architect; translator; doer
  • Perform a self-assessment of your time allocation to the 3 components
  • Discuss the barriers and practical activities for “correcting” your time allocation

David Roberts

UNC Kenan-Flagler Business School


11:35 am - 12:20 pm Exploring the Top Learning Trends of 2020
Uncover what’s hot and what’s not in this discussion on learning and development trends. You’ll learn how over 1,900 global L&D professionals ranked top trends in the sixth annual Learning & Development Global Sentiment Survey and how to use these results to plan your learning and development strategies for 2020 and beyond. 
  • Review of the 2020 Learning and Development Global Sentiment Survey results 
  • Understand which trends are hype, and what’s here to stay 
  • Hear how learning and development trends vary by geography


11:35 am - 12:20 pm The Importance of purpose
BetterUp offers executives and HR leaders who seek to build a thriving workforce a uniquely scalable, mobile-based leadership development platform, and personalized, expert coaching to measurably transform organizations, careers, and lives, maximizing potential through clarity, purpose, and sustained passion. Measurement is a unique strength of the Betterup approach and platform that informs larger strategic lessons. This session will focus on the lessons learned with Betterup related to employees’ sense of purpose, organizational and personal values, and the role of meaningful work, not only to the well-being of the employee but to the organization as a whole, and why these lessons should be incorporated into organizations’ HR strategy.

12:20 pm - 1:20 pm Lunch

1:20 pm - 2:10 pm Practioner Roundtables

Earlier in the Exchange, we collected your insights and challenges using the Thoughtexchange social learning tool. We identified the highest rated topic areas. During this session, you’ll have the opportunity to choose a topic and participate in a small group discussion. You will work in groups to develop an action plan for improvement.  

2:15 pm - 2:45 pm Business Meeting

2:45 pm - 3:15 pm Business Meeting

3:15 pm - 3:45 pm Business Meeting

3:45 pm - 4:00 pm Networking Break

4:00 pm - 4:30 pm Driving Development Through Leaders

Elizabeth Pierce - Global Director, Learning And Development, Eventbrite
Placing the ownership of development into the hands of the managers, allows for highly effective team alignment. Leveraging intact team specific training and a deep investment in coaching company-wide firmly places the responsibility of teams on leaders. 


Elizabeth Pierce

Global Director, Learning And Development

In a widely publicized initiative a few years ago, eBay embarked on a journey to bring more women into its top ranks. Senior executives at the firm discovered the investment yielded substantial bottom-line and cultural benefits. Despite these findings there are still far too few women gaining entry into the C-suite. It appears a contributing factor to this reality is that women are not receiving enough opportunities to gain the key work experiences viewed as necessary to gain entry into the C-suite. During this panel discussion attendees will : 
  • Learn about the unique cultures from some of the world’s most innovative companies
  • Hear how they are pushing the boundaries on advancing female leadership 

Pamay Bassey

Chief Learning Officer
The Kraft Heinz Company


Dessalen Wood

Chief People Officer

Gender bias is holding women back in the workplace. Whether deliberate or unconscious, bias makes it harder for women to get hired and promoted and negatively impacts their day-to-day work experiences. This hurts women and makes it difficult for companies to level the playing field.
This workshop is a hands-on activity that will highlight specific examples of gender bias in the workplace and offers research-backed recommendations for what to do. 
Key evidence-based research findings include:
  • Diverse teams are often more innovative and productive
  • Companies with more women in leadership roles perform better, and employees on diverse and inclusive teams put in more effort, stay longer, and demonstrate more commitment

Archana Gilravi

Vice President Partnerships
Sheryl Sandberg and Dave Goldberg Foundation

Grab a Glass and join a table to dig further into key challenges and opportunities. Seats are limited to keep discussions interactive, but everyone will have the chance to join each table. Ask questions, share ideas, and get practical advice on these core development areas. When the bell rings, don't forget to move!

Champagne Roundtables: Mix and Match 20 Minutes at Each Table


6:00 pm - 7:00 pm Utilizing the 6 Word Story to Foster a Culture of Inclusive and Effective Communication
David Fisher - Learner Engagement Manager, Rosetta Stone

David Fisher

Learner Engagement Manager
Rosetta Stone


6:00 pm - 7:00 pm Experiential Learning To Building Future Ready Organization

7:00 pm - 7:00 pm Networking Reception