Fostering a Culture of Innovation, Accountability, 
and Lifelong Learning

May 06 - 08, 2020 | Atlanta, GA

Wednesday, May 8th, 2019

8:30 am - 9:30 am Registration

9:30 am - 9:35 am Orientation

9:35 am - 9:45 am Thoughtexchange App Introduction

9:45 am - 9:50 am Chairperson Introduction

9:50 am - 10:30 am Learning in the Age of Acceleration

Jesse Jackson - Chief Learning Officer, Consumer & Community Banking, Chase
Responsible L&D professionals are rapidly responding to the fact that we are living in an increasingly transformative period. This new period, classified as the age of acceleration, is described by kinetic changes occurring across our collective professional and personal experiences. This acceleration is also illustrated by massive disruption happening at high velocity to our traditional business practices. It is an age in which entire industries are being reshaped with routine business models being rendered useless in favor of more agile people, plans and processes. It’s a period where the premium for more innovative and effective corporate learning designs and solutions has never been more important. During this keynote, attendees will learn how to: 
•Increase organizational capacity for performance 
•Enhance the overall efficiency of the L&D Organization
•Improve the responsiveness of aligning knowledge, skills and behavior upskilling with business priorities
•Driving a culture of Innovation and lifelong learning 


Jesse Jackson

Chief Learning Officer, Consumer & Community Banking

This panel will highlight the changing nature of leadership development and the unique initiatives organizations have implemented to meet this challenge.  Further discussion will be had on the velocity it takes to identify talent and actually move employees into senior leadership positions. 
·         Highlight the novel methods and approaches to leadership development at all levels of the organization
·         Discuss the competencies of nimbleness and agility – can they be taught? How much emphasis are we placing on these competencies given the speed at which business is changing
·         Learn how organizations are dealing with the rate of change in terms of movement to senior roles, the success rate, and how we can move faster without sacrificing quality
·         Learn how to change a person’s mindset from fixed to growth and discuss the impact on motivation and performance
·         Receive specific examples on how to drive a culture of leader accountability 


Kimberly Stewart

SVP Learning and Talent Development
First Citizens Bank


Matt Haag

Director, Global Learning & Development


America Perez

VP, Leadership Development
Deutsche Bank

11:00 am - 1:00 pm Brunch & Networking Activity

1:00 pm - 1:30 pm Exploring the Top Learning Trends of 2019

Uncover what’s hot and what’s not in this discussion on learning and development trends. You’ll learn how over 1,900 global L&D professionals ranked top trends in the sixth annual Learning & Development Global Sentiment Survey and how to use these results to plan your learning and development strategies for 2019 and beyond.
·         Review of the 2019 Learning and Development Global Sentiment Survey results
·         Understand which trends are hype, and what’s here to stay
·         Hear how learning and development trends vary by geography

1:35 pm - 2:05 pm Business Meeting

2:05 pm - 2:35 pm Business Meeting


2:40 pm - 3:25 pm How the Workforce Learns: 2019 - New Strategies for Building Human Skills in the Age of AI
Whatever business you’re in — cars or ketchup, healthcare or hotels, ERP or ecommerce — emerging technologies and shifting market dynamics are creating new opportunities and unexpected threats every day. Now, everyone needs to keep their skills sharp, and to continuously develop new ones. This is the opportunity we’ve all been waiting for.
The most progressive learning leaders are fueling innovation, not just productivity. They’re shaping business strategies, not just reacting to them. But shaking up the status-quo requires rebuilding some fundamental L&D strategies, and refocusing on agility, not just efficiency. And that starts with understanding how today’s workforce really learns and grows.
Join us for this workshop to:
·         Take a deep dive into brand new research on the anthropology of learning and careers from Degreed and Harvard Business Publishing
·         Uncover fresh insights and discuss novel ideas for keeping your people’s skills in sync with your business opportunities


2:40 pm - 3:25 pm How "In the Moment" Feedback Inspires Action
Ideally, feedback should inspire people to learn, grow, and push the edge on what they are capable of. Sadly, too often it results in resentment, disengagement and damaged relationships.  

That’s a real problem—for your entire organization—because people need feedback so they can learn fast enough to keep pace in our ever-changing world. That’s why that so many companies are moving to “in the moment” development.  Clearly, the ability to offer feedback that engages and inspires is essential—and elusive. 

Join Dianna Anderson, CEO of Cylient, for a lively, interactive learning experience where you will: 
•Discover for yourself how to offer “in the moment” feedback that inspires people to take action

3:30 pm - 4:00 pm The Role of Learning in Diversity & Inclusion

To attain organizational excellence today’s leaders must create an environment that is inclusive of multiple perspectives.  Only through tapping into the power of today’s increasingly diverse workforce will employees and firms perform at their highest levels.  Capturing and building upon the strength of diversity empowers all members of an organization to create strategies that both improve organizational effectiveness and drive business results.  During this session, attendees will gain insight into how to:
-          Learn how the complexity of identity shapes people’s views about diversity
-          Understand the dynamics of diversity within the workplace beyond “checking the box”
-          Build empathy for others and uncover the value found in diversity through powerful, action-based activities

4:00 pm - 4:35 pm "Let's Give 'em Something to Talk About" - The Power of Engaging the Employee Voice

Companies today face the challenge of engaging their employees in meaningful dialogue - whether it be due to geography, flex work - or simply that many people feel that speaking up has a cost associated with it. In this talk we will examine:
  • How technology can humanize the employee experience
  • The power of allowing all voices to be heard which results in organizations benefiting from higher engagement
  • The value of gathering ideas and solutions from a broader, more diverse population

4:35 pm - 4:50 pm Networking Break

4:50 pm - 5:20 pm Business Meeting

5:20 pm - 5:50 pm Business Meeting

5:55 pm - 6:05 pm Ignite: Learning in the Flow of Work: A Potential Game Changer for your L&D Strategy

A trend is taking shape across the corporate landscape that centers on evolving learning from an isolated event or destination into a seamless experience within an employee’s workday. This Ignite will showcase the multitude of emerging approaches for weaving learning experiences into the workplace systems of sales, technical, and leadership teams alike.

6:05 pm - 6:35 pm On Becoming A Chief Learning Officer: Positioning for the Future of Work

Dr. Albert Siu - Corporate VP, Global Learning & HR Services, PAREXEL
The notion of being a CLO has been canonized since the late 1990s. Invariably in many of the discussions in conferences and publications, much have been shared on programmatic brilliance of leadership programs, succession planning approaches or more sophisticated deployment of learning tools, or certain leadership drive to build a certain type of organization culture. Yet programmatic brilliance or sophistication in learning tool deployment is seldom a conversation amongst the most senior leaders of a company, and in particular, the CEO of the organization. What is encountered is one simple preeminent question: “For all the money spent, how do we know it matters to the success of the organization? This is the question that matters. Credible answers to this question ensure the CLO has a seat at the leadership planning table, and muddled answers only accelerate exit to the door!
•Learn how to engage senior leaders at the planning table so that they can drive the priority of training investments
•Measure and account for how much money and time are actually spent enterprise-wide in learning
•Engage at the business unit and functional level to make sure the Learning Function is doing the right things for everyone
•Highlight the role(s) that must be instituted in order to ensure Learning is closely aligned with the businesses
•Ensure that you can globally scale the learning services so that the learning experiences are high quality and cost effective
•Recognize the metrics that  must be put in place to monitor progress and learn how to measure results and impact 
•Discuss the benchmarks needed to ascertain effectiveness and efficiency


Dr. Albert Siu

Corporate VP, Global Learning & HR Services

6:35 pm - 8:35 pm Cocktails & Caricatures