Wednesday, May 6th, 2020

8:15 am - 8:45 am Registration

8:45 am - 8:50 am Orientation

8:50 am - 9:05 am Thoughtexchange App Introduction


Dr. Michelle Eppler

Associate Vice President/Executive Director of Human Capital Lab & Dean of College of Continuing and Professional Education
Bellevue University's Human Capital Lab

9:15 am - 9:50 am #LearnLikeAnOwner: Inspire Employees to #MakeTimeForLearning

Pamay Bassey - Chief Learning Officer, The Kraft Heinz Company
In our time-starved world of work, how can employees carve out critical time to learn? Hear how the
Kraft Heinz CLO launched an internal campaign to increase learning in her organization by walking the
walk, modeling how to commit to a regular learning practice, and how to encourage others to do the
same. Pamay Bassey shares her experience learning in the flow of work and in the flow of life—and
the results of a campaign to #MakeTimeForLearning that started at the top.

Pamay Bassey

Chief Learning Officer
The Kraft Heinz Company

9:50 am - 10:30 am Panel Discussion Learning in the Flow of Work: A Potential Game Changer for your L&D Strategy

A trend is taking shape across the corporate landscape that centers on evolving learning from an isolated event or destination into a seamless experience within an employee’s workday. This panel discussion will showcase the multitude of emerging approaches for weaving learning experiences into the workplace systems of sales, technical, and leadership teams alike. 

Panel Moderator: Todd Moran, VP, Solution Consulting, EdCast

10:30 am - 11:00 am Transforming Your Learning & Development Organization

Brandon Carson - Director of Learning, Delta Air Lines
Shifting to a digital perspective in our VUCA society forces us to constantly look at our people’s performance through the lens of consumers in this digital age. In this talk, Brandon Carson, Head of Learning, Delta Air Lines, will discuss the learning shift in this age of digital transformation. The presentation will cover what they planned, what they learned along the way and they pivoted. 
  • Achieve efficiency through virtual cohorts
  • Develop modern, relevant content, consistent with today’s learner needs
  • Achieve better trained, more proficient employees 
Book Signing Following Session

Brandon Carson

Director of Learning
Delta Air Lines

11:00 am - 1:00 pm Brunch & Networking Activity

1:00 pm - 1:30 pm How “In the Moment” Feedback Inspires Action

Dianna Anderson - Chief Executive Officer, Cylient
Ideally, feedback should inspire people to learn, grow, and push the edge on what they are capable of. Sadly, too often it results in resentment, disengagement and damaged relationships.  

That’s a real problem—for your entire organization—because people need feedback so they can learn fast enough to keep pace in our ever-changing world. That’s why that so many companies are moving to “in the moment” development.  Clearly, the ability to offer feedback that engages and inspires is essential—and elusive. Join Dianna Anderson, CEO of Cylient, for a lively, interactive learning experience where you will: 
  • Discover for yourself how to offer “in the moment” feedback that inspires people to take action


Dianna Anderson

Chief Executive Officer


1:35 pm - 2:20 pm The Future of Work & the Skills to Survive in It: How to Benchmark and Develop the Skills of the Future
Todd Tauber - Vice President, Product Marketing, Degreed
The new reality of work demands that organizations prioritize reskilling and ongoing talent development in order to keep up with the rapid and ever-evolving pace of change. What skills should you focus on now and next? How does that change how you operate? Join us for a workshop-style session where we will share how to engage the workforce more effectively, explore how to access the right talent with the right skills and capabilities, and hear from a learning and talent leader.
Join us for a session and deep dive on how to leverage this opportunity with your workers:
  • How people fuel their careers and build their skills in 2020
  • What our modern workforce wants from their corporate learning teams
  • How innovative organizations are building skills and designing learning experiences not just providing content
  • How you can help your learners align learning to their goals to drive your organization’s success


Todd Tauber

Vice President, Product Marketing

Employees of any enterprise navigate across more than 14 applications at any given time. With information stored in silos across applications, employees are at a high risk of getting distracted frequently from their key responsibilities, making them less productive, less satisfied with their jobs and ultimately ruining employee experience. This only becomes worse with every additional application.

Learn how Whatfix unifies all your business applications and elevates employee experience through in-app onboarding, training and support, leading to increased adoption and productivity.


Steve Bailey

Vice President, Strategic Enterprise Sales


Denise Haas

Manager of Human Resources Systems
Sundt Construction

2:25 pm - 2:55 pm Futureproofing Your Career: How Lifelong Learning Creates Personal and Organizational Growth

Neither employees nor organizations can be complacent when change is constant. With markets rapidly emerging and shifting, businesses must be innovative and agile if they want to secure new sources of growth to win today and thrive tomorrow. Even the way we execute against foundational business functions like strategy, marketing, finance, and operations requires ongoing evolution of mindsets and new skill development.

Investing in employee and organizational continuing education is a vital component to both career advancement and organizational growth. During this session, attendees will learn about:
  • New methods of leadership development
  • Operating a human-centered workplace
  • New skill development in a rapidly changing environment

2:55 pm - 3:30 pm Artificial Intelligence and Machine Learning: Practical Applications for Talent Development

Stuart Finn - Senior Vice President, Sales and Customer Success, OpenSesame
Peel away the hype surrounding artificial intelligence (AI) and machine learning to find the practical applications of these technologies in talent development and corporate training.  You don’t have to been an AI expert to know that your company needs to wrestle all the data you have on your employees and training programs to gain contextual intelligence and knowledge about how to improve your workforce. 
  • Receive a  review of these technologies in business terms (not technical lingo)
  • Obtain examples of how they are being used today in learning and development 
  • Receive ideas on how to get started without having to become a data scientist
  • Hear how OpenSesame is using machine learning to expertly curate course recommendations

Stuart Finn

Senior Vice President, Sales and Customer Success

2:30 pm - 2:45 pm Networking Break

2:45 pm - 3:15 pm Business Meeting

3:15 pm - 3:45 pm Business Meeting

4:45 pm - 5:15 pm Business Meeting

5:20 pm - 6:00 pm Developing and Supporting the Learning Culture in the Age of Acceleration

Christopher Lind - Head, Global Digital Learning, GE Healthcare
Responsible L&D professionals are rapidly responding to the fact that we are living in an increasingly transformative period. This new period, classified as the age of acceleration, is described by kinetic changes occurring across our collective professional and personal experiences. This acceleration is also illustrated by massive disruption happening at high velocity to our traditional business practices. It is an age in which entire industries are being reshaped with routine business models being rendered useless in favor of more agile people, plans and processes. It’s a period where the premium for more innovative and effective corporate learning designs and solutions has never been more important. During this keynote, attendees will learn how to: 
  • Increase organizational capacity for performance 
  • Enhance the overall efficiency of the L&D Organization
  • Improve the responsiveness of aligning knowledge, skills and behavior upskilling with business priorities
  • Drive a culture of Innovation and lifelong learning 

Christopher Lind

Head, Global Digital Learning
GE Healthcare

Champagne Rountables: Mix & Match 20 Minutes at Each Table

University of Tennessee PH

6:00 pm - 7:20 pm The Science of Presence: Improving Emotional Intelligence Through Virtual Reality

McGraw Hill Education PH

6:00 pm - 7:20 pm Elevating L&D Success with Metrics that Matter

Kaltura PH

6:00 pm - 7:20 pm xAPI Analytics with Video at Halliburton, From Past to the Future-A Case Study

Grab a glass and join a table to dig further into key challenges and opportunities. Seats are limited to keep discussion interactive, but everyone will have the chance to join each table. Ask questions, share ideas, and get practical advice on these core development areas. When the bell rings, don't forget to move!

7:20 pm - 7:50 pm Networking Dinner