VP, HR, Organizational Development & Learning
10:35 AM From Volume to Value: Using Metrics & Analytics to Show the Impact of Leadership Development on Business Outcomes
For decades, learning and development professionals have been asked by business leaders to “show me the money” on the return on investment of leadership development programs. This request has been addressed in many ways over the years to varying degrees of success. However, learning professionals have been challenged in balancing the need for data to use for continuous improvement while simultaneously demonstrating how learning contributes to organizational success. Traditionally, rigorous measurement of the business impact and ROI of leadership development efforts have been time-consuming and often viewed as too little too late to be useful to business leaders.During this session, attendees will learn how to:
•Use a perception-based evaluation process as a predictive tool for determining the effectiveness and impact of key leadership development programs on business outcomes,
•Correlate “soft” metrics to actual hard outcome data, including ways in which this information can be used to recalibrate the soft metrics for increased predictive capability, and
•Leverage insights provided by this learning metrics and analytics approach for continually improving learning & development offerings and for making better business decisions.