Training and learning are evolving along with technology and the workplace and workers need to be ready for what’s next. What comes next differs from one individual to another, but the lessons that learners consume along their journey can drive success across the organization only by employees owning their career development and having access to the right resources when they need it.
In this session, we will look at three principles of effective learning initiatives and technologies and analyze how the learning ecosystem works in their favor.
The training practices at Emerson Ecologics were working well. Since there were no major issues with the way training was delivered, there were no immediate plans to change the training techniques. And then COVID-19 hit. Seemingly overnight, Emerson Ecologics was forced to rethink their training strategy, especially for the Customer Service Team. Training went from being done in-person, in just two locations, to all all-remote in only two weeks.
For the first time in the company’s history, Customer Service Reps were hired from across the country and needed to be onboarded outside of the physical classroom. This session will cover the transition that was made, the tools that were used, and the “lessons learned” from that experience. We will also review some things to consider when using e-learning as a platform for onboarding.
COVID-19 upended a lot of well-intentioned plans for the L&D team and forced change at a rapid rate. What were traditionally in-person trainings have had to go online and L&D teams have taken on a heightened importance within the organization.
The amount of uncertainty in the global economy has created a need for more flexible employees who can help the organization in a variety of ways, and the job market has created employees who are ready to learn like never before. Now, with budgets and commitments to L&D increasing, it’s up to learning leaders to help strategize and implement learning cultures and systems meets the needs of the distributed workforce.
Key takeaways include:
The LMS has long been a useful tool for the delivery of online training, but as COVID-19 has demanded increased flexibility from employees and increased the demand for learning, it’s become clear that the LMS is not the only tool needed to drive employee growth that fuels business results.
More and more, learning leaders are looking to unlock the curation and access to learning content so that workers can push themselves into new spaces and develop new ideas. Creating a learning community that is connected and collaborative, therefore, is essential to unlocking the potential of our current workforces. In this session, we’ll look at how we can develop learning communities that get our people out of silos to start collaborating and thinking outside the box.