Creating Agile and Motivated Teams Through 
Learning & Development 

Free Interactive Online Event
September 19, 2023

Day One

11:00 am - 11:30 am EST Fireside Chat โ€“ Opening the gates to leadership: Enhancing engagement, retention and opportunity through leadership development

Jenny Hill - Director, Learning & Development, Sun Life

Employee retention is fast becoming a key challenge for businesses across industries with Gartner saying that turnover rates could jump as high as 24% in years to come for the business sector. Learning and development practitioners are at the forefront of shaping the future culture of their organizations. To achieve effective leadership, engage employees and retain talent in a competitive labour market, learning professionals must โ€˜step out of their laneโ€™ becoming change managers.

We are joined in conversation by Jenny Hill, director, learning & development at Sun Life, to discuss her experience in designing an inclusive, engaging, transparent leadership development program.

Join this session to gain insight into:

  • Bringing talent development into the 21st century through live offerings
  • Democratising the process of leadership development and opening the pool of talent
  • Linking L&D with change management to achieve long-term business goals
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Jenny Hill

Director, Learning & Development
Sun Life

Despite the billions that companies pour into manager training each year, many L&D professionals find themselves grappling with a sobering reality โ€” traditional management skills training often falls short of delivering meaningful results. Shockingly, half of employees who leave their companies don't quit their jobs; they quit their managers. This costly exodus wastes billions annually.

Managers wield an outsized influence on engagement, retention, and employees' sense of inclusion and belonging. Equipping them with the skills needed to excel isn't just a nice-to-have; it's a strategic imperative for businesses striving to remain resilient and competitive.

In this session, in-house experts from Praxis Labs confront the limitations of conventional manager training and explore how a DEI approach to manager training can redefine how managers and people leaders lead while contributing to organizational success.

Join this session to:

  • Understand the current limitations of traditional manager skills training
  • Uncover how integrating DEI principles into manager training is key to success
  • Learn practical strategies for infusing DEI into manager training programs
  • Discover how to make your training more actionable, relevant, and effective in todayโ€™s diverse and dynamic world 


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Dr. Anne Snyder

Lead Learning Scientist
Praxis Labs

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John Gallagher

Client Empowerment Manager
Praxis Labs

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Dr. Mekayla Castro

Head of Curriculum
Praxis Labs

12:00 pm - 12:30 pm EST Panel Discussion: What does the Generative AI revolution mean for learning & development?

Christopher Lind - Chief Learning Officer, ChenMed
Francesca Di Meglio - Editor, HR Exchange Network

Since the public release of ChatGPT earlier this year, Gen AI (generative AI) has taken a prime place in conversations around the future of work across the HR community, but what does it mean for learning and development? While past application of AI and machine learning in learning have proved to foster a personalised approach, the opportunities presented by GenAI look to push things to the next level. Diverse content generation, improved feedback processes and personalised delivery will seek to aid substantial saving in both time and costs.

We are joined by Christopher Lind, chief learning officer at ChenMed, bringing his digital-first approach to learning, and Francesca Di Meglio, Editor at HR Exchange Network, as we look to the future role of AI in learning and talent development.

In this discussion we will explore:

  • The growing role of AI, machine learning & personalization in learning and development.
  • Opportunities presented by GenAI for content generation, guidance and feedback.
  • How we can maintain quality in the age of automation.
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Christopher Lind

Chief Learning Officer
ChenMed

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Francesca Di Meglio

Editor
HR Exchange Network