Day 1

11:00 am - 11:30 am Actionable, Sticky and Memorable: How to Make Upskilling Impactful and Memorable

Carlos Velázquez - Global Head of Business Learning Solutions, Caterpillar

Training and learning are evolving along with technology and the workplace and workers need to be ready for what’s next. What comes next differs from one individual to another, but the lessons that learners consume along their journey can drive success across the organization only by employees owning their career development and having access to the right resources when they need it.

In this session, we will look at three principles of effective learning initiatives and technologies and analyze how the learning ecosystem works in their favor. 

Key takeaways:

  • Leverage technology to develop capabilities
  • Build training that goes beyond compliance and fuels growth
  • Prepare employees for a flexible future

Carlos Velázquez

Global Head of Business Learning Solutions

11:30 am - 12:00 pm Learning Rebooted: Lessons Learned from Being “Forced” into e-Learning

Michelle Strasburger - Co-Founder and Chief Consultant, HR Rebooted

The training practices at Emerson Ecologics were working well. Since there were no major issues with the way training was delivered, there were no immediate plans to change the training techniques. And then COVID-19 hit. Seemingly overnight, Emerson Ecologics was forced to rethink their training strategy, especially for the Customer Service Team. Training went from being done in-person, in just two locations, to all all-remote in only two weeks.

For the first time in the company’s history, Customer Service Reps were hired from across the country and needed to be onboarded outside of the physical classroom. This session will cover the transition that was made, the tools that were used, and the “lessons learned” from that experience. We will also review some things to consider when using e-learning as a platform for onboarding. 


Michelle Strasburger

Co-Founder and Chief Consultant
HR Rebooted

12:00 pm - 12:30 pm TBD


12:30 pm - 1:00 pm Designing a Learning Experience for the Distributed Workforce

Jennifer Young Parker - Director of Learning and Development, Lennar Corporation

COVID-19 upended a lot of well-intentioned plans for the L&D team and forced change at a rapid rate. What were traditionally in-person trainings have had to go online and L&D teams have taken on a heightened importance within the organization.

The amount of uncertainty in the global economy has created a need for more flexible employees who can help the organization in a variety of ways, and the job market has created employees who are ready to learn like never before. Now, with budgets and commitments to L&D increasing, it’s up to learning leaders to help strategize and implement learning cultures and systems meets the needs of the distributed workforce.

Key takeaways include:

  • Understand learning experience design and the specific needs of remote workers
  • Create new channels for learning and development to replace in person trainings
  • Develop an ecosystem of tools that increase access and improve the learning experience.

Jennifer Young Parker

Director of Learning and Development
Lennar Corporation

1:00 pm - 1:30 pm TBD


1:30 pm - 2:00 pm TBD


2:00 pm - 2:30 pm Beyond the LMS: Creating a Learning Community within the Organization

The LMS has long been a useful tool for the delivery of online training, but as COVID-19 has demanded increased flexibility from employees and increased the demand for learning, it’s become clear that the LMS is not the only tool needed to drive employee growth that fuels business results.

More and more, learning leaders are looking to unlock the curation and access to learning content so that workers can push themselves into new spaces and develop new ideas. Creating a learning community that is connected and collaborative, therefore, is essential to unlocking the potential of our current workforces. In this session, we’ll look at how we can develop learning communities that get our people out of silos to start collaborating and thinking outside the box.

Key takeaways:

  • Understand how to increase the efficiency of training delivery through a learning community
  • Increase access to knowledge across the organization
  • Develop a culture of learning collaboration that inspires employee development.