Matthew Keller

HR Manager and Innovation Business Partner CHOC Children's

Main Conference Day One

Thursday, December 5th, 2019

5:30 PM The ROI of Employee Experience: Use Design Thinking to Create the Perfect Customer Experience

We all know that there is a very important connection between a happy employee and a happy customer. However, there are industries, where its
importance of it can mean success or failure of the business, or well-being of the other person.
This session will show you:
-How to use Design Thinking methodology to redesign your employee interaction with your customers
-Use Design Thinking as a core to build your strategy and catalyze the creativity in your employees to boost your ROI

Check out the incredible speaker line-up to see who will be joining Matthew.

Download The Latest Agenda