Becky Blair is a Senior Manager of Learning Solutions at Health Care Service Corporation, which operates Blue Cross Blue Shield plans in Illinois, Texas, Oklahoma, New Mexico and Montana. She specializes in Learning Technology and Innovation, and is passionate about making it easier for employees to connect to learning opportunities in their organization. With a background in both frontline staff operational training and leadership development, Becky has leveraged design thinking principles to implement multi-modality training programs that best reach the employee population at multiple companies. Becky holds a Bachelor of Science in Communication from Boston University and a Master of Education in Human Resource Development from the University of Illinois, Urbana-Champaign. She resides in Chicago, IL.