Amy Hedrick is a seasoned executive with a passion for
building products and services that surprise and delight customers.
Amy has been a practitioner and staunch proponent of design
thinking as a driver of innovation throughout her career. At Kelley Blue Book
she established design thinking as a discipline and built design and research
teams from the ground up. At Intuit, Amy helped advance established design
thinking programs toward even better outcomes. She has always found a way to
weave the discipline into the fabric of her team and organization to increase
customer loyalty, maximize revenue, and enhance employee engagement.
Now working at LUMA Institute as Executive Director of North
America, Amy has the privilege of working with companies around the globe to
build corporate-wide innovation programs based on LUMA’s best-in-class design
thinking system. She helps organizations transform their company cultures,
taking design and innovation from a peripheral skill to a core competency and
competitive differentiator.
Check out the incredible speaker line-up to see who will be joining Amy.
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