August 19 - 21, 2019
Warwick Hotel, Chicago, IL
Karen Kocher, General Manager, 21st Century Skills & Employability at Microsoft

Karen Kocher


General Manager, 21st Century Skills & Employability
Microsoft

Check out the incredible speaker line-up to see who will be joining Karen.

Download The Latest Agenda

Main Conference Day 2

Wednesday, August 21st, 2019


9:45 AM How Design Thinking Helps to Create a New Performance Management System

Instead of clarifying expectations and building morale, the traditional annual
appraisal aspect of performance management alienates high and low performing
employees alike. Four years ago Cigna went through a 6 month performance
management transformation using the Design Thinking approach, following which
the company still has one of the highest performance ratings.
·· Learn the importance and difference between prototyping for your client
(employee), and not a corporation
·· See how applying Design Thinking helps to cut the time of project
implementation
·· Create an employee-driven feedback system
Karen Kocher
General Manager, 21st Century Jobs, Skills and Employability