APRIL 20-21, 2021

Day 2

11:00 am - 11:30 am EST Supporting Employee Health and Wellbeing in the Wake of Covid-19

Kyle Poll - Senior Vice President of U.S. Sales and Client Success, Gympass
Patrick Cournoyer - Chief Evangelist, Peakon

In the face of a global pandemic, employees have had to implement significant changes that would normally take years in a matter of months. Coupled with social isolation, economic uncertainty and few options for escape, many people are overwhelmed by deep fatigue, extreme stress, work-life imbalance and financial anxiety.

This session will highlight how employee health and wellbeing has evolved over the past few years, based on Peakon’s (a Workday company) extensive employee survey responses and feedback.

Key takeaways:

  • Learn how health and wellbeing differs by industry
  • See the evolution of organizational support throughout 2020
  • Discover how companies are responding
  • Learn how to measure the impact of wellbeing initiatives


Kyle Poll

Senior Vice President of U.S. Sales and Client Success


Patrick Cournoyer

Chief Evangelist

11:30 am - 12:00 pm EST Driving Engagement in the Hybrid Workplace with Employee Recognition

Shannon Ferguson - Head of People, Blueboard

The hybrid workplace is quickly becoming a reality. The impact it has on engagement, retention and experience remains to be seen, but as companies begin to plan their hybrid futures, there are certain philosophies and people strategies they'll want to adhere to as a way to ensure their people practices are best in class.

Join HR Exchange Network Editor David Rice for a fireside chat that will examine the impact of employee recognition in the hybrid workplace.

Key takeaways:

  • Understand recognition as a tool for fostering connection
  • Learn how to spotlight behaviors or achievements employees need to display to be successful in a hybrid environment
  • Maintain and boost morale across disparate work environments.

Shannon Ferguson

Head of People

12:00 pm - 12:30 pm EST Remote Culture: Cultivating an Identity Beyond Location

Michele Meyer-Shipp - Chief People & Culture Officer, Major League Baseball

When the shift toward remote work unfolded, the focus was on how disconnected people became. It wasn’t long before chief executives began reaching out to people in an attempt to create a sense of being close to the organization, but many wondered about the sustainability of remote work over the long term.

In time, it became clear that productivity wasn’t going to be an issue, but if not thought about carefully, culture could be. The cultures that organizations spent years carefully crafting as part of the overall employee experience could be at risk if work isn’t done cultivate the company identity beyond the walls of an office.

In this session, we’ll take a closer look at how to develop cultures that are resilient to geography and circumstance, and which prove a vital tool in the retention of top talent around the world. 


Michele Meyer-Shipp

Chief People & Culture Officer
Major League Baseball

12:30 pm - 1:00 pm EST The Virtual Meeting: What’s Next?

Betsy Bula - All-Remote Evangelist, Gitlab

Zoom fatigue is real. Spending hours in back-to-back video calls impacts your team's energy, engagement, and productivity. Simply moving your in-person interactions to a video format is not enough to sustain interpersonal connections and function effectively as a remote or hybrid team.

In this session, we'll share lessons GitLab has learned from years of growing and scaling a global, all-remote team. You'll learn how to incorporate remote-first communication practices that will enable your organization to thrive in a post-office world.

Key takeaways:

  • How to spend less time in meetings
  • Incorporate asynchronous communication to work across time zones and be more inclusive
  • Ideas for getting creative with informal communication to keep your team engaged and connected.

Betsy Bula

All-Remote Evangelist

1:00 pm - 1:30 pm EST Post Traumatic Recovery; Organizational Health, Hope and Healing in an Era of Burnout

Daniel Gandarilla - SVP, Chief Talent Officer, Atrium Health
David Atkinson - Vice President of HR Strategy and Transformation, Atrium Health

Protecting teammates well-being and preventing burnout have become more imperative than ever as the pandemic has continued. For health care leaders, maintaining a continued focus on the well-being of frontline and remote teams has been imperative to translating our culture to the next normal and navigating remote work. Evidence suggests that even while exhausted themselves, leaders can build their own resilience by creating meaningful connections and helping to remove barrier points.

In this session, we will focus on how Atrium Health thinks about improving overall well-being for teammates and key work underway to make meaningful strides at building resilience and removing friction points in the work place. 


Daniel Gandarilla

SVP, Chief Talent Officer
Atrium Health


David Atkinson

Vice President of HR Strategy and Transformation
Atrium Health

1:30 pm - 2:00 pm EST Delivering World-Class Employee Experience Leadership

Ben Whitter - Founder and CXO, HEX Organization

Drawing on research from his new book, Human Experience at Work, Ben Whitter discusses the characteristics of top EX leaders around the world. The emergence of roles such as Chief EX Officer has positively disrupted the business world to focus on humans and experiences, but what differentiates this new breed of leaders from their corporate peers? Where do they focus? How do they lead successful EX transformations? What are the most important aspects of their business and leadership approach? 

This session will seek to answer these questions. Utilising many years of global research, the session will support colleagues in developing their own successful EX leadership practices, approaches, and careers in the EX field. Leaving a legacy, having an impact in the right places, and making a difference through EX have never been more important. This session will set you up for sustainable long-term success with EX. 

Key takeaways

  • Understanding the major aspects of successful EX leadership 
  • Tips for developing high-impact and high-value EX leadership practices 
  • Learn how the world’s leading EX practitioners bring people, planet, and performance together to create remarkable results.

Ben Whitter

Founder and CXO
HEX Organization