How do you improve employee engagement and performance? We all trying to find the right solutions. Marriott Vacations Worldwide did it through increasing their leader’s skillsets to support just-in-time training in their sales operations. By choosing the right learning solution for their sales leaders, they not only helped to improve employee engagement but also ROI. Trish will show you how to create a successful train-the trainer program, keeping in mind employee and stakeholder's needs. This session will demonstrate how Trish and the training team upskilled 200 site leaders through a three-day training program when the company doubled in size in 2018.
- Empowering leaders to improve their training materials resulting in improved performance
- Embedding learner-centric training design into the 3 day course
- Working with leaders to conduct a SWOT analysis of their training program resulting in real action plans
-Data collection in a Level 3 analysis to determine program impact on the leaders and sales associates
Director, Instructional Design
Marriott Vacations Worldwide