EX Impact 2020

February 26 - 28, 2020 | Crowne Plaza Downtown Orlando

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Fast Track Your Attendance

Current Attendee Snapshot: EX Impact Winter 2020

EX Impact Winter & People Analytics Winter are bringing together HR professionals from both industries for 3+ of networking opportunities. Check out the latest current attendee snapshot for the full list of who'll connect with during the shared morning sessions, workshops, and lunch breaks. For an copy via email, please...

Employee Experience Impact Registration Form 2020

Fill out the registration form and send it to enquiryiqpc@iqpc.com to secure your spot at EX Impact 2020. Don't miss out!If you prefer to receive a copy via email contact me at enquiryiqpc@iqpc.com. 

Dear Boss Letter: EX Impact 2020

Fast track securing your approval to attend with our customizable Dear Boss Letter which outlines the benefits of attending, key sessions to highlight and more! How do I justify my attendance to Employee Experience Impact conference to my boss?

Past Attendee Snapshot: Ex Impact 2020

Take a look at who attended the 2019 EX Impact Event! See companies and job titles so you can get an idea of who to expect to meet and network with onsite February 26-28 in Orlando, FL. To request additional information, email enquiryiqpc@iqpc.com. 

New Content!

Employee Experience 2020 Infographic: Trends, Technology & Strategic Priorities for the Year Ahead

It's no secret that workplaces are evolving. From the rise of millennials to the proliferation of digital tech, the modern work environment is significantly different that it was a decade ago and the pace of change shows no signs of slowing anytime soon. Experts estimate that companies spend over a...

Past Presentations

Unlocking the Power of Emotion at Work

The pursuit of an “emotion-free workplace” undermines that which makes us human: our feelings, including their influence on everyday performance. Each of us, consciously or not, experiences hundreds of emotions each day from the moment we enter work to the time we leave. Imagining that our success in the workplace...

Organizational Transformation Challenges WORKSHEET

Download this interactive worksheet to discover, define and brainstorm about your biggest employee experience challenges. Created by Catherine Cooper, Insight Strategist, EmpathyWise

Design Thinking: Turning the Employee Experience Into the Human Experience

Design Thinking has become a popular term when talking about innovative ways of working: it’s a method that is being adopted by HR to meet current employee demand. But what is Design Thinking and why is it so important to EX?Learn how to use Design Thinking to change workplace dynamicsKnow...

How to Improve your Retention by Enhancing Employee Recognition

According to Robert Half, one-third of job seekers would pass up the perfect job if the corporate culture was a bad fit. From an organizational perspective, continuity and teamwork are the most beneficial outcomes in the longer term for organizations who invest in good culture and retain the employee. In...

Past Presentation Packet: Fall 2019 Edition

Enjoy 4 of our top rated presentations from the 2019 EX Impact Fall that took place this past September. How to Connect HR to the Business StrategyAnil Saxena, Director for Employee Engagement and Coaching, Comcast CableHow Southwest Airlines WOW’s their new Hires by Creating Amazing Onboarding ExperiencesColette Williamson, Manager of Leadership...

Captivate and Engage Employees: Learn from TD Bank, Avande and Chevron

Curious about what last year's presenters spoke on at the 2018 Employee Experience Impact? We have a presentation packet on employee engagement. With speakers from TD Bank, Avande, and Chevron, this e-book offers a wealth of insight on the importance of employee engagement. Learn more at the 2019 event, running...

A Collective Culture: How HP and Nokia Built Thriving Company Cultures

Ever think culture doesn't matter much at work? Think again! At the 2018 EX Impact event, we had presenters from HP and Nokia speak on the importance of a strong company culture and how it impacts employee engagement. See their presentations here, and join us at the 2019 EX Impact,...

Using Employee Engagement to Drive the Consumer Experience

Interested in how Humana approaches employee engagement? Check out a presentation from the 2018 EX Impact on the PeopleFirst Experience to get a firsthand look! PeopleFirst is Humana's approach to the associate experience driving the customer experience.PeopleFirst focuses on how leaders create the environment and model the culture that associates...

The Importance of Developing a Strong Employer Value Proposition

In this presentation from 2018 EX Impact speaker Sara Main, Head of Employee Experience, Culture, Diversity & Employee Brand at LogMeIn, you'll learn why it's imperative that your organization has a strong employer value proposition. From decreased annual turnover rates to competitive advantages, EVPs are crucial for your organization's success.

Additional Content

The Future of CX Employees

From Brian Cantor and the experts at CCW, learn about how customer experience employees are evolving with the times and what implications future advancements will have in the years to come. 

Employee Engagement as the Cornerstone to CX

From Brian Cantor and the Customer Management Practice, this special report highlights why employee engagement is the cornerstone of the customer experience. Better employee experiences lead to improved customer relations and experiences, which results in a stronger bottom line for the company across the board. 

2019's Top HR Trends

This report produced by the HR Executive Network's Editorial Team, explores the hottest HR trends including HR technology, career pathing, and performance just to name a few.     Insight from HR professionals at companies such as Facebook, TransUnion, Elkay Manufacturing, Flex, Atrium Health, Beacon Health Options and Gap, Inc.   ...

How to Boost Employee Experience on a Budget

While large corporations can afford to invest heavily in employee experience programmes, other organisations tend to have smaller budgets available to invest in these programs. Thankfully, budget doesn’t always need to be a factor, below are some low cost strategies that any company can implement to optimize their employee experience:1....

[PODCAST]: Focusing on the Employee with Anheuser-Busch

Alexis Smith, Director of Employer Branding & Digital N.A. at Anheuser-Busch speaks to the importance of replacing the focus on the employee. Recommitting to the employee experience and remembering that the only way to reach your customers is through your employees is what makes or breaks a company.

Mapping Out The Employee Journey

The lifeblood of the organisation is the employee, making employee journey-mapping a crucial part of the HR toolset. You can take the employee experience journey on your own terms with this zoom-able and interactive Prezi presentation. With real world examples and data featuring engagement, the Employee Journey prezi will take...

The Importance of Employer Branding with Alexis Smith, Anheuser-Busch

Ahead of the 2018 EX Impact Fall Summit, we sat down with Speaker Alexis Smith, Director of Employer Branding & Digital N.A. at Anheuser-Busch to discuss the impact of employer branding on the employee experience. Download this interview to learn:Marketing’s contributions to developing employer brandHow Anheuser settled on an “escape...

Featured Reading

Does Financial Stress Impact Your Job Performance?

Everyone has personal stresses that can be brought into the workplace, but did you know that one of the leading stresses is caused by personal finances? Financial Stress can cause distraction at work and lead to other problems that will affect your job performance. Download this report for the ins...

3 Reasons why EX Initiatives Fail

Is your employee experience approach working? This summer we sat down with two employee engagement experts, Kathleen Zamora, the Director, Employee Engagement at Luxottica, and Colin Haupt, SVP Employee Engagement at PURE Group of Insurance, to discuss best practices for measuring the success of EE programs and what you can...

The Future of Work: Strategy, Culture and HR’s Role

There are three converging forces that will shape the workforce and workplace of the future: the type of talent you need, the impact of technology on how people work, and rapidly changing marketplaces.CultureIQ collaborated with Bloomberg to survey 300 senior executives about the Future of Work. Our aim was to...

The Resounding Cost of a Silent Culture

The folks at Cylient were curious to discover why people don’t talk to each other, what happens when people don’t have meaningful conversations and whether learning “in the moment” coaching and feedback skills fostered more open, trusting communications —and cultures. Download this in-depth report full of actionable advice on how to...

How to Solve a Toxic Workplace

Do you need to transform your work culture from a negative one to a positive one? Download the report and learn how to define the characteristics of your work environment and potential strategies and solutions to improve it. 

Strategic Recruitment: Top Recruiting Trends for 2019

Learn the top recruiting trends for 2019. Gain insights and strategies to keep your HR department and recruiting competitive.

Craft and Update the Employee Experience: Design Thinking in Action

An organization's response to major business and workforce disruptions can mean all the world when it comes to the employee experience. HR leaders need to understand the link between their company's business strategy, customer service, and employee engagement. Applying design thinking to overhaul the employee experience as a means to...