The “consumerization of HR” is a rather broad topic but, at its core, its bringing what the employee or associate is used to experiencing in their non-work life and bringing that into the workplace. Its providing an experience that replicates what they’re used to in the marketplace when they use Uber, Amazon or a United App. We sat down with with Kelvin Lovely , HR Advisory Solution Consultant, ServiceNow to discuss what the consumerization of HR means and how it will help shape the way HR services are delivered for years to come.
Plus! As an added bonus, we've included a past presentation on "Uberization - Attracting Millenials by Speaking Their Language."
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