Main Conference Day One | February 28, 2019
7:45 am - 8:15 am Registration and Breakfast
8:15 am - 8:30 am Chairperson's Opening Remarks
8:30 am - 9:30 am CRAVE: How You Can Enhance Employee Motivation in 10 Minutes by FridayGregg Lederman - President of Employee Engagement, Reward Gateway
Many leaders and managers are stressed at work like never before. Too much to do, too little time, and too many distractions. But not everyone is struggling… some have figured out how to create a better place to work where employees are happier, more motivated, and more productive. One where employees are highly engaged and customers have a more consistent experience, leading to more profitable business results.
More than 65% of Gregg Lederman’s clients are on a “best place to work” list. In addition, his clients witness nearly three times the amount of employee engagement than their competitors. This is not by chance. It is by design. There is a recipe for this success that is simple and easy to put into practice. The recipe? Give people what they CRAVE!
Eighty-plus years of research has proven that humans CRAVE three things that enable them to become more motivated:
- Respect: Help me feel respected for the work I do
- Purpose: Show me how what I do has purpose, makes a difference, and is relevant to the organization
- Relationship: Help me build stronger connections with people, especially my immediate manager/supervisor
The audience is introduced to the power of strategically recognizing employees as a way to reduce stress and fuel the work environment with what employees CRAVE. Using real-life case studies with financial impact and highlighting compelling realities managers can relate to, audiences will walk away with a few leadership techniques and feel inspired to put them into practice.
Gregg LedermanPresident of Employee Engagement
9:30 am - 10:15 am Making the Workplace More Human: The New Leader Toolkit for Success in Turbulent TimesAlex Kinnebrew - CMO and Head of Growth Strategy, Waggl, Inc.
10:15 am - 11:15 am Networking Break & Demo Drive
11:15 am - 12:00 pm PANEL DISCUSSION: Why Employee Experience Can Be Your Competitive AdvantageHorst A. Gallo - VP Global HR Mobility, IBM
Shauna Buckner - Senior Director, Employee Communications & Experience, Symantec
Mike Koehler - Chief Human Resources Officer, MU Health Care
12:00 pm - 12:45 pm Architecting a Positive — and Authentic — Culture to Drive Engagement and ProductivityShauna Buckner - Senior Director, Employee Communications & Experience, Symantec
12:45 pm - 1:45 pm Lunch
3:15 pm - 3:45 pm Afternoon Break
Interactive Discussion Groups: Key Touchpoints in the Employee Journey
3:45 pm - 5:15 pm IDG 1. Onboarding
3:45 pm - 5:15 pm IDG 2. Performance Management
3:45 pm - 5:15 pm IDG 3. Learning and Development
5:15 pm - 6:00 pm What EX Can Learn from CX: Why a Great Employee Experience Drives a Great Customer ExperienceCarol Nicolau - Director, Global Employee Experience, Hasbro
Bejoy Mathew - VP Digital Employee Experience, MasterCard
DeLonzo Rhodes - Head of Employee Experience, MoMA
Diogo Novaes - Director, Employee Experience, Abbott