September 30 - October 02, 2019
San Diego, CA

Main Conference Day Two l October 2, 2019

8:45 am - 9:00 am CHAIRPERSON’S WELCOME & OPENING REMARKS

9:00 am - 9:30 am OPENING KEYNOTE From Talking to Doing: A Short Guide to the Digital Transformation Behind Employee Experience

Christopher Lind, Head, Global Digital Learning at GE Healthcare

Christopher Lind

Head, Global Digital Learning
GE Healthcare

9:30 am - 10:00 am PANEL DISCUSSION What Not To Do: Learn from the Experts to Avoid these Common Mistakes in EX Projects

Jennie Shephard, Worldwide Head of Talent Acquisition & Mobility at Gilead Sciences

Jennie Shephard

Worldwide Head of Talent Acquisition & Mobility
Gilead Sciences

10:00 am - 10:15 am 15 Minute Insight How to Recognise the Signs and Symptoms of a Stroke

According to the American Heart Association, about 795,000 people in the United States suffer a stroke each year (about 610,000 first attacks and 185,000 recurrent attacks).With timely treatment, the risk of death and disability from stroke can be lowered. It is very important to know the symptoms of a stroke and act in time.

10:15 am - 10:45 am CASE STUDY Future of Work: Redefining and Reskilling the Professional of the Future

10:45 am - 11:15 am MORNING NETWORKING BREAK

Group 2

Yesterday we used the Thought Exchange platform to answer open-ended questions by the Chair. Today the audience will break up into groups according to the top four answers voted on to form the basis of discussion for today’s roundtables. These facilitated discussions will optimize peer-to-peer learning by ‘crowdsourcing’ practical solutions and build upon one another’s expertise.
 
Attendees choose two of the topics below with 25 minutes to discuss each topic

4:30 pm - 5:30 pm NETWORKING LUNCHEON


1:00 pm - 1:30 pm CASE STUDY: Adopting an Agile Fluency Model to Navigate a High Pace Environment

1:00 pm - 1:15 pm 15 Minute Insight: Recognise the Signs and Prevent Burnout at the Workplace

1:45 pm - 2:15 pm CASE STUDY Which Came First, Employee Experience (EX) or Customer Experience (CX)?

2:15 pm - 3:00 pm AFTERNOON NETWORKING AND COFFEE BREAK

3:00 pm - 3:15 pm CLOSING REMARKS AND END OF MAIN EVENT

3:15 pm - 3:45 pm SITE TOUR DEPARTS

The Site Tour is complimentary for the All-Access Pass Holders