Additional Content

The Future of CX Employees

The Future of CX Employees

From Brian Cantor and the experts at CCW, learn about how customer experience employees are evolving with the times and what implications future advancements will have in the years to come. Join us at the EX Impact running February 27- March 1, 2019 at The Florida Hotel & Conference Center in Orlando, FL.

Better Work Space, Happier Workforce

Better Work Space, Happier Workforce

Having a properly designed workspace can make all the difference in the happiness of employees and greatly impact the overall employee experience. Learn about workspace trends, office design, and the value of an environment that supports its employees. Hear from industry leaders from General Electric, Liverperson, Concur Technologies, and more!
EX Leaders from Johnson & Johnson, HP Inc and Southwest at EX Impact!

EX Leaders from Johnson & Johnson, HP Inc and Southwest at EX Impact!

New York, New York December 21, 2018 – The International Quality and Productivity Center (IQPC) is pleased to announce that the first EX Impact took place on February 19-21st, 2018 in San Diego, California!

How Recognition Drives Appreciation and Retention at Eaton

How Recognition Drives Appreciation and Retention at Eaton

Eaton, founded in 1911, is a leading global power management company with approximately 95,000 employees around the world. With an innovative vision of improving quality of life and the environment through the use of power management technology and services, Eaton products are used by customers in more than 175 countries. At the heart of Eaton’s success is the Eaton Business System – a common set of practices that make the entire organization more efficient and innovative. Employee recognition is a key part of the Eaton Business System, enabling all employees the opportunity to give and receive recognition.