Articles & Reports

Embracing Social Media as a Means to Achieve Employee Engagement

The HR Exchange Network, recently, conducted a poll surrounding technology in the HR space. The purpose of the poll was to get a better idea as to what technologies companies were embracing and how. To learn which specific HR technologies are being utilized to engage employees and more, download this article.  

Re-Imagine & Craft the Employee Experience: Design Thinking in Action

Check out this content piece on reimagining and crafting the employee experience, written by leaders at Deloitte! 

Inside you will find expert insights on:

  • The importance of employee experience to your business strategy
  • Deloitte's employee experience framework
  • Key principles for effectively engaging the workforce
  • and much more!

Employee Experience Management: 4 Pillars for EX Success e-Book

What’s in the ebook?

Today’s workforce has shifted. Organizations now need to create a place where people want to work. In a world where money is no longer the primary motivating factor for employees,

focusing on employee experience is the difference between a thriving and a failing organization.

In this ebook you’ll learn how to increase the effectiveness of people initiatives and the four core principles of EX: 

  • Executive Alignment and Culture
  • Experience Feedback Systems
  • Engagement and Accountability
  • Expansion and Scale

To receive a copy via email, please contact

Creating an Integrated Employee Experience Program

This report consists of excellent thought leadership by HR Leaders with expertise in managing an engaging employee experience (EX) strategy, as well as ways to shift departmental and company mindsets toward the necessary organizational changes. Challenges include creating an exceptional and positive onboarding experience through learning and design thinking, continuously measuring and analyzing the employee experience using the pulse survey model and creating a high impact learning environment. The end goal:  to ensure positive employee interaction that drives a consumer-focused experience.

If you would prefer a copy via email, please contact

Critical Touchpoints in the Employee Experience You Don’t Want to Skip

This interactive presentation takes you on a journey through key employee touchpoints and shares best practices for leveraging each point to successfully create a positive employee experience.

The Top 5 Employee Experiences & Perks That Draw In Millennials

Who runs the world? Millennials. According to U.S. Census Bureau data, 35% of the workforce is between 21 and 36, making them the largest generation in the U.S. labor force. With their innovative ideas and tech-savviness, this group dictates major changes from the working world. Numerous reports indicate that when evaluating job offers, millennials place the heaviest focus on the employee experience, citing it as their top priority. In order to attract more of this massive talent group, hiring managers and HR professionals must understand the top employee experience factors that drive millennials today.

Download this piece to learn about the top 5 employee experience factors that draw millennials to any organization and how your company can implement them to create a more holistic corporate experience.

Linking EX with CX to Boost the Bottom Line

What comes first, your customers or employees? As the face of your business, employees serve as the ultimate brand ambassadors. From EX to CX, this piece will discuss how the employee experience impacts customer experience and why that improves the bottom line for the company. It will highlight how a more positive employee experience leads to increased productivity, employee engagement, and a more conscious company as a whole. Includes real-world examples of how customer experience leaders such as Adobe, Chick fil A and Amazon develop, roll out and optimize customer-centric employee engagement initiatives. 

Culture Your Culture

Organizational culture isn't just a hot topic-it's an untapped asset and potential liability for all businesses. And yet, for all its potential to make or break, few know how to manage cultures with proficiency. Culture Your Culture: Innovating Experiences @Work provides the much-needed "how-to" with Design of Work Experience (DOWE). Tapping into human-centered design, interdisciplinary innovation concepts, and other research, this leading edge approach partners employees and their employers in unprecedented ways to co-create solutions and differentiating experiences that are customized, relevant, and profoundly impactful to the organizations for which they are intended-all while building employee engagement, learning agility, and capability.

Download to read an excerpt from Karen's book Culture Your Culture or email for a copy sent to your inbox.

How to Hire & Retain the Right Talent in 2019

Our co-located event, HR Metrics & Analytics, created a well-rounded report on the current state of people analytics and data privacy.

In Part 1, 150+ HR leaders were surveyed across a wide range of industries to gain an understanding of the current state of people analytics. Respondents were asked to benchmark their analytics maturity level, specify how they manage employee records and data to HR activities, and describe the largest impact people analytics has had on their business. HR leaders were also asked to share current priorities and obstacles preventing the successful implementation of analytics.

In Part 2, an anonymous survey of 100+ full-time employees was conducted to gather their thoughts on data collection in the workplace. Employers are increasingly gathering data on employees–from workplace behavior to social media use and other personal information—to produce insights that benefit the business. The findings in part 2 explore employee perceptions of workplace privacy and protection in 2018. 

Workplace Privacy and Protection: Impacting the Employee Experience

Our co-located event, HR Metrics & Analytics, created this report to raise awareness to the employee perspective of data collection in the workplace. Employers are increasingly gathering data on employees – from workplace behavior to social media use and other personal information—to produce insights that benefit the business. This raises a significant question. Is your employer watching your every move? The findings in this report explore corporate use of employee data, metrics, and analytics, and employee perceptions of workplace privacy and protection in 2018. All of which should be kept in mind to ensure a positive employee experience.