Past Presentations

EX Impact Past Presentation Packet

EX Impact Past Presentation Packet

Couldn't make it to the 2018 EX Impact? Check out this packet of 5 past presentations to see what you missed! Includes:

  1. Think Like an Architect: Putting the 'Experience' Into "Employee Experience" by Angela Heyroth, Managing Director, Employee Experience at Charles Schwab
  2. Nokia's Multifaceted Approach to Sustaining Cultural Cohesion Through Times of Change and Upheaval by Chris Colbert, Global Head of Employer Branding and Employee Engagement at Nokia
  3. How HP Developed It's Culture as a Movement, Not a Mandate by Luciana Duarte, VP & Global Head of Employee Communications, Engagement, + Culture, HP and Richard Cordray, Culture Program Manager, HP
  4. Surveys, Action Planning, & More - Staying Agile in Your Engagement Practices by Sam Young, Ph.D., Global Employee Engagement Lead, Avanade and Victoria Blanshteyn, Ph.D. Employee Sentiment & Insights Program Manager, Chevron
  5. LogMeIn Employer Value Proposition by Sarah Main, Head of Employee Experience, Corporate Social Responsibility, Culture & Diversity at LogMeIn
The Employee Experience Revolution: Hacking the Rules of Engagement

The Employee Experience Revolution: Hacking the Rules of Engagement

Employee Engagement is one of the most pressing business issues of our day. Companies large and small are wrestling with how to enhance individual employee experiences to drive overall engagement. Part discussion, part hackathon, this highly informative and interactive workshop will leave participants energized to revolutionize the employee experience at their own organizations and unleash the productivity, satisfaction and engagement of their people. Highlights include:

  • An insightful discussion of the new world of work and what it means for HR professional
  • Actionable ways to inspire brilliance from employees, each explained through vivid examples and compelling statistics
  • An employee engagement “hackathon” in which small teams tackle a common challenge and design a solution, with the winning team receiving a very cool prize!

Presentation by:

  • Ann Melinger, CEO, Brilliant Ink
  • Jackie Berg, Director of Research & Business Development, Brilliant Ink
Using Analytics to Design, Measure, & Evaluate Employee Experience

Using Analytics to Design, Measure, & Evaluate Employee Experience

The fast-growing discipline of People Analytics offers organizations a powerful tool for gaining a deeper and more detailed understanding of the workforce than is possible through surveys and other forms of feedback alone. Analytics can uncover the factors driving positive (and negative) employee experiences and provide a data-driven basis for taking action. Data can also yield insights into the relationship between positive employee experience and other variables, such as productivity, performance, and retention.

  • Teams, tools and technologies: knowing your options
  • Strategies for overcoming common data challenges
  • Analytics options: from descriptive to predictive

Presentation by Balakarthikeyan Nagarajan, HR Executive Director - Employee Experience & People Analytics, GE

Rethinking Performance Management to Boost Engagement and Productivity

Rethinking Performance Management to Boost Engagement and Productivity

Traditional Performance Management is broken. 95 percent of managers surveyed by Mercer were dissatisfied with their organization’s performance management system, with just 3 percent saying theirs delivered “exceptional value.” According to a Gallup survey, only 2 in 10 employees say their performance is managed in a way that motivates them to do outstanding work. Dysfunctional performance management leads to lower employee engagement and productivity and contributes significantly to a poor employee experience. Hear how Allegion is rethinking their performance management process to drive ongoing conversations between managers and employees that focus on strengths, drive engagement and deliver outstanding business results. Learn:

  • How emerging workplace expectations demand a shift from performance management to performance development
  • How to develop and test a prototype system
  • How continual performance conversations, focused on leveraging strengths, drives higher engagement and better business results

Presentation by:

  1. Maigen Rowe, Director, Employee Experience, Allegion
  2. Dodie Sheffield, Manager, Talent Management, Allegion
Transforming Performance Management Into an Engagement Driver at IBM

Transforming Performance Management Into an Engagement Driver at IBM

Think about Performance Management systems that everybody dislikes! Now think about using co-creation, crowd sourcing and design thinking to build a whole new system based on feedback and continuous learning? Join the journey IBM has taken to successfully transform a traditional Performance Management system into an employee engagement driver for the company. You will also learn how this innovative system, supported by a Artificial Intelligence-infused career coach, has become an integral part of career planning and skill building.

Presentation by Horst A. Gallo, VP HR Mobility, IBM

How BuzzFeed Uses Robotic Solutions to Foster Personal Connections

How BuzzFeed Uses Robotic Solutions to Foster Personal Connections

“AI may be more intelligent than humans, but it will never be more loving, more caring, more wise.” This quote from Arianna Huffington reinforces the notion that artificial intelligence need not replace working people, but rather, form a partnership with them. Learn how BuzzFeed’s people team builds bots to ‘automate’ interpersonal connection and make sense of a changing organization.

  • Key misconceptions about “robots” at work
  • Creating a human-AI partnership
  • Lessons learned on the journey

Presentation by Max Brawer, People Analytics Manager, BuzzFeed

Architecting a Positive, Authentic Culture to Drive Productivity

Architecting a Positive, Authentic Culture to Drive Productivity

Every workplace has a culture, for better or for worse, and that culture plays a key role in an organization’s ability to attract and retain (or repel) top talent. It’s up to leaders, including HR leaders, to ensure that culture is a positive dimension of the overall employee experience. In this session, you will hear how you can create a successful culture within your own organization, including:

  • How to assess and evaluate your organization’s culture and identify areas where change may be needed
  • Why no two organizational cultures are alike, and how to build on your organization’s distinctive identity
  • How to ensure your programs and processes align with your organization’s culture

Presentation by Shauna Buckner, Sr. Director, Employee Communications & Experience, Symantec

The Trust Factor: Creating & Sustaining a Positive Employee Experience

The Trust Factor: Creating & Sustaining a Positive Employee Experience

A recent study found that the single most important factor driving employee engagement (a key element of the overall employee experience) is trust in leaders, including immediate supervisors. However only 28 percent of the employees surveyed said their leaders made engagement with employees a priority. Clearly, organizations need to invest in leadership development if they want to succeed in improving the employee experience. Key learnings:

  • Leaders must embody and evangelize the organization’s culture
  • Building communication and engagement between leaders and employees builds trust and deepens connection to an organization’s mission
  • Taking time to understand employees’ values, motivations, and concerns is essential to effective leadership

Presentation by Thomas McCauley, Vice President of Employee Experience, Athletico Physical Therapy