Agenda Day One, Sunday, March 22nd, 2020

10:00 am - 10:30 am Registration

10:30 am - 10:35 am Welcome Orientation

10:35 am - 10:50 am Thoughtexchange Welcome — App Introduction

10:50 am - 11:00 am Chairperson's Opening Remarks

A business’s ability to disrupt or lead rests on its talent. A forward-thinking HR team is critical to an organization’s ability to achieve long-term success. Organizations need their HR leaders to lead the process of internal business transformation in order to create the capability, capacity, and company culture needed to not only weather current market upheavals but also create the foundation for continued profitability.

In the opening session of our Exchange, we will explore the following themes:
•Exploring how workforce management objectives effect business outcomes
•How tailoring your brand messaging to your employee experience ultimately influences your customer experience
•Setting aggressive talent acquisition initiatives that drive innovation and growth to your organization
•Creating an agile workforce through implementation of employee driven initiatives 

Girish Ganesan

Global Head of Diversity and Inclusion; Head of Talent
TD Bank Group


Helen Davies

Head of Human Resources: Innovation, Technology & Shared Services
TD Bank Group

11:30 am - 12:00 pm Creating an Actionable Employee Retention Strategy

Traditionally, HR leaders have supported and implemented processes as a one-size-fits-all workforce management strategy. However, over the last few years, we’ve seen a swift shift, as leadership is realizing the key opportunities being missed when you ignore the fact that every employee is motivated by different things. When we hone in on the growth and development of the individual employee, we have the ability to inspire productivity, innovation, and change like never before

This presentation will explore::
•How to shift your organization’s focus. A step-by-step guide for any employee centric workplace
•Providing opportunities for employee growth & development 
•Fostering a culture of respect in the workplace
•Challenging your employees in a balanced way
•Avoiding the pitfalls: Lessons learned from real life case studies

12:10 pm - 12:40 pm Marketing the Employee Experience to Attract Qualified Candidates

Successful companies have learned that treating candidates as customers and investing resources in brand advertising, also shapes a connection with prospective applicants. Employer branding is the first plan you need to perfect before starting a recruitment drive, to define and communicate what your organization stands for, and what sets your company apart as you compete for resources in a limited talent pool. Create a marketing plan that will guide their perception of your brand and encourage organic interest and inspiration to apply the best practices of marketing and promotion make your company a destination for today’s in-demand candidates and tomorrows leaders. Topics to be reviewed include:
  • Building an engaging website with effective SEO/SEM to attract qualified candidates
  • Mobile recruitment optimization to create a seamless experience to a wider pool
  • Developing effective communication to convey brand value

12:40 pm - 1:40 pm Lunch

1:40 pm - 2:15 pm Transforming the Learning Experience by Leveraging AI: A Journey at CI Financial

Nicole Jensen - Vice President, Learning & Development, CI Investments
During this presentation, Nicole will share the case study of CI’s journey towards AI learning adoption. She will examine the opportunities and challenges on the road to deployment: 

  • Key drivers that led to the adoption of AI in learning programs
  • Key stakeholder engagement 
  • Setting standards and measures of success
  • Managing the deployment 
  • Successes & lessons learned

Nicole Jensen

Vice President, Learning & Development
CI Investments

2:20 pm - 2:35 pm Networking Break

2:35 pm - 3:05 pm Business Meetings

3:05 pm - 3:45 pm Business Meetings

3:45 pm - 4:15 pm Business Meetings

4:15 pm - 4:45 pm Disrupting Learning Models: Using New Technology To Update Your Learning Program

Technology is advancing faster than ever and new learning tech is flooding the market. With so much to choose from, it can be hard to even know where to start. On top of that, it is difficult to know what types of technology will work for your organization, as each company has different needs and priorities. Options like AI solutions, chatbots, mobile learning, virtual classrooms, and more are available and every one of those has benefits for different situations. Learn about some of the latest technology that can help streamline the learning process, create efficiency, and encourage long-lasting results.
It's more important than ever to execute a D&I strategy that that not only highlights the diverse perspectives within your organization, but also reflects a highly engaged employee culture that fosters a spirit of innovation. Join us on this inspiring journey, as panelists, build a roadmap for success and share lessons learned on executing a successful and sustainable D&I strategy. 
Panelists will discuss:
  • Engaging your workforce in building your strategy
  • Creating a roadmap with measurable results 
  • Gaining global alignment within your organization
  • Results of initiatives and lessons learned

Grace Palombo

Executive Vice President, Chief Human Resources Officer
Canada Life


Christine Greco

Vice President Human Resources
Harper Collins Canada & Harlequin North America


Chantal Verbeek

Senior Vice President, Talent

5:45 pm - 5:50 pm Chairperson’s Closing Remarks

6:00 pm - 7:00 pm Dinner