Agenda Day Two, Monday, March 23rd, 2020

7:30 am - 8:00 am Breakfast

8:00 am - 8:05 am Chairperson’s Opening Remarks

8:05 am - 8:50 am Reshaping Your Company Culture can Improve Your Bottom Line

Carolyn Byer - Human Resource Head, Microsoft Canada
As the world of work evolves and changes, culture is a hot topic and an important focus area for companies going through a transformation.  The revitalization of Microsoft under CEO Satya Nadella is one of the great business stories of the 21st Century.  At its heart, it is a story of how to change a culture.
In this session, Carolyn Byer will share some of the key cultural changes Microsoft needed to make in order to adapt to a rapidly changing environment and reconnect with some of the founding principles that had powered its initial growth and made it such a dominant force in technology and business. This process emphasised learning and innovation and has built the culture on a growth mindset, obsessed with the customer, committed to diversity and inclusion and making a difference. This change has involved both clear decisive leadership from the top and change driven by employees.  Gain a better understanding on how Microsoft has embarked on this transformation journey, what they learned about culture along the way, and the benefits the organization is already seeing.  

Carolyn Byer

Human Resource Head
Microsoft Canada

8:50 am - 9:20 am Digital Transformation: Staying Ahead Of The Digital Curve

Shifting to a digital perspective in our VUCA society forces us to constantly look at our people’s performance through the lens of consumers in this digital age. In this talk we will discuss the learning shift in this age of digital transformation.

The presentation will cover: 
  • Achieving efficiency through virtual cohorts
  • Developing modern, relevant content, consistent with today’s learner needs
  • Achieve better trained, more proficient employees 

9:20 am - 9:55 am “Let’s Give ‘em Something to Talk About” – The Power of Engaging the Employee Voice

Dessalen Wood - Chief People Officer, Thoughtexchange
Companies today face the challenge of engaging their employees in meaningful dialogue - whether it be due to geography, flex work - or simply that many people feel that speaking up has a cost associated with it. In this talk we will examine:
  • How technology can humanize the employee experience
  • The power of allowing all voices to be heard which results in organizations benefiting from higher engagement 
  • The value of gathering ideas and solutions from a broader, more diverse population

Dessalen Wood

Chief People Officer

10:00 am - 10:30 am Business Meetings

10:30 am - 11:00 am Business Meetings

11:00 am - 11:30 am Business Meetings

11:30 am - 11:45 am Networking Break


11:45 am - 12:30 pm How the Workforce Learns: 2019 - New Strategies for Building Human Skills in the Age of AI


11:50 am - 12:30 pm Using Technology to Look Inward – Building an Effective Internal Recruiting Program
As technology rapidly evolves and replaces headcount in many industries, companies are taking a second look at mobility within their organizations, becoming more effective in identifying the quiet stars in their workforce who are aligned with the company mission. Recruiting them to take on leadership roles is especially important in specialized or licensed industries, where market knowledge and certifications are needed. In this session we will discuss:
  • How to use existing employee data to target internal talent
  • Building a culture of mobility to develop effective management teams
  • Leveraging your L&D Team to build a leadership pipeline

12:30 pm - 1:30 pm Networking Lunch

1:30 pm - 2:30 pm Practitioner Roundtable Discussions

Earlier in the Exchange, we collected your insights and challenges using Thoughtexchange.  We identified the highest rated topic areas. During this session, you’ll have the opportunity to choose a topic and participate in a small group discussion. You will work in groups to develop an action plan for improvement.

2:30 pm - 3:00 pm Learning Agility: Continuous Development Through Learning Technology and Science

The need to disrupt the learning and development function to allow team members to build the learning agility and adaptability required to keep organizations competitive is becoming a more prevalent necessity every day. With the majority of corporations going through some sort of transformation and the data telling us that only 1 in 7 companies will find a way to grow sustainably and profitably, L&D leaders must make sense of the increasingly complex learning ecosystem to allow our teams to thrive in the age of automation. 

3:00 pm - 3:30 pm Business Meetings

3:30 pm - 4:00 pm Business Meetings

4:00 pm - 4:30 pm Business Meetings

4:30 pm - 4:45 pm Networking Break

4:45 pm - 5:20 pm #MeToo – The impact it has had on the Workplace

From disgraced Hollywood moguls to underhanded politicians, the past 2 years have been awash with workplace scandal. 
While many organizations updated their policies, training and investigation methods, we are left wondering what impact has the #MeToo movement really had?
In this talk we will:
  • Review research on how the public views the post #MeToo workplace 
  • Discuss changes to the investigation process
  • Examine how companies are tackling the "old world" mentality
  • Share how we are integrating #MeToo into training programs

5:20 pm - 5:50 pm Wellbeing: Enabling Peak Performance of Your Leadership and Workforce

The innovativeness and competitiveness of an organization is enabled by many things, namely the intellectual curiosity and agility, emotional intelligence and resilience of its employees.   These attributes are fueled by the mental, emotional and physical wellbeing of the employee.  A broad culture of wellbeing is achieved when leaders at the top of the organization invest in their own wellbeing, which not only catalyzes a culture of wellbeing within the organization but also the leaders’ own ability to thrive in increasingly demanding roles. 
  • Clinically proven wellbeing outcomes
  • Leadership programming that addresses holistic wellbeing (including physical wellbeing, mental and emotional resilience, and character-centered leadership)
  • Wellbeing activation that can be scaled to all levels of an organization

5:50 pm - 6:50 pm Champagne Roundtables Discussion

During this session, you’ll have the opportunity to choose a topic and participate in a small group discussion. You will work in groups to develop an action plan for improvement

6:50 pm - 6:55 pm Chairperson's Remarks

7:00 pm - 7:30 pm Networking Reception & Dinner