Agenda Day Two, Monday, March 23rd, 2020

7:30 am - 8:00 am Breakfast

8:00 am - 8:05 am Chairperson’s Opening Remarks

8:05 am - 8:50 am Reshaping Your Company Culture can Improve Your Bottom Line

Carolyn Byer - Human Resource Head, Microsoft Canada
As the world of work evolves and changes, culture is a hot topic and an important focus area for companies going through a transformation.  The revitalization of Microsoft under CEO Satya Nadella is one of the great business stories of the 21st Century.  At its heart, it is a story of how to change a culture.
In this session, Carolyn Byer will share some of the key cultural changes Microsoft needed to make in order to adapt to a rapidly changing environment and reconnect with some of the founding principles that had powered its initial growth and made it such a dominant force in technology and business. This process emphasised learning and innovation and has built the culture on a growth mindset, obsessed with the customer, committed to diversity and inclusion and making a difference. This change has involved both clear decisive leadership from the top and change driven by employees.  Gain a better understanding on how Microsoft has embarked on this transformation journey, what they learned about culture along the way, and the benefits the organization is already seeing.  

Carolyn Byer

Human Resource Head
Microsoft Canada

8:50 am - 9:25 am “Let’s Give ‘em Something to Talk About” – The Power of Engaging the Employee Voice

Dessalen Wood - Chief People Officer, Thoughtexchange
Companies today face the challenge of engaging their employees in meaningful dialogue - whether it be due to geography, flex work - or simply that many people feel that speaking up has a cost associated with it. In this talk we will examine:
  • How technology can humanize the employee experience
  • The power of allowing all voices to be heard which results in organizations benefiting from higher engagement 
  • The value of gathering ideas and solutions from a broader, more diverse population

Dessalen Wood

Chief People Officer

9:30 am - 10:00 am Business Meetings

10:00 am - 10:30 am Business Meetings

10:30 am - 11:00 am Business Meetings

11:00 am - 11:20 am Networking Break

11:20 am - 12:00 pm The Future of Work & the Skills to Survive in It: How to Benchmark and Develop the Skills of the Future

Todd Tauber - Vice President, Product Marketing, Degreed
The new reality of work demands that organizations prioritize reskilling and ongoing talent development in order to keep up with the rapid and ever-evolving pace of change. What skills should you focus on now and next? How does that change how you operate? Join us for a workshop-style session where we will share how to engage the workforce more effectively, explore how to access the right talent with the right skills and capabilities, and hear from a learning and talent leader.
Join us for a session and deep dive on how to leverage this opportunity with your workers:
1.How people fuel their careers and build their skills in 2020
2.What our modern workforce wants from their corporate learning teams
3.How innovative organizations are building skills and designing learning experiences not just providing content
4.How you can help your learners align learning to their goals to drive your organization’s success


Todd Tauber

Vice President, Product Marketing

12:00 pm - 1:00 pm Networking Lunch

1:00 pm - 2:00 pm Practitioner Roundtable Discussions

Earlier in the Exchange, we collected your insights and challenges using Thoughtexchange.  We identified the highest rated topic areas. During this session, you’ll have the opportunity to choose a topic and participate in a small group discussion. You will work in groups to develop an action plan for improvement.

As digitalization and other critical factors influence the nature of work and ways of working, the implications of what it means to be a great leader in this new environment is equally important. Disruptors, upstart competitors, the need for breakneck speed and agility, and an increasingly diverse and demanding workforce require more from leaders than what most can offer. This segment will focus on how TD is exploring the changing nature of work in influencing the future of leadership.


Girish Ganesan

Global Head of Diversity and Inclusion; Head of Talent
TD Bank Group


Helen Davies

Head of Human Resources: Innovation, Technology & Shared Services
TD Bank Group

2:45 pm - 3:15 pm Business Meetings

3:15 pm - 3:45 pm Business Meetings

3:45 pm - 4:15 pm Business Meetings

4:15 pm - 4:30 pm Networking Break

4:30 pm - 5:05 pm #MeToo – The impact it has had on the Workplace

Dessalen Wood - Chief People Officer, Thoughtexchange
From disgraced Hollywood moguls to underhanded politicians, the past 2 years have been awash with workplace scandal. 
While many organizations updated their policies, training and investigation methods, we are left wondering what impact has the #MeToo movement really had?
In this talk we will:
  • Review research on how the public views the post #MeToo workplace 
  • Discuss changes to the investigation process
  • Examine how companies are tackling the "old world" mentality
  • Share how we are integrating #MeToo into training programs

Dessalen Wood

Chief People Officer

5:05 pm - 6:05 pm Champagne Roundtables Discussion

During this session, you’ll have the opportunity to choose a topic and participate in a small group discussion. You will work in groups to develop an action plan for improvement

6:05 pm - 6:10 pm Chairperson's Remarks

6:10 pm - 6:40 pm Networking Reception & Dinner