PEOPLE EXPERIENCE– Wednesday, 29 July 2020

• Exploring the different elements of Amazonians culture that enable innovation
• Understand Amazonians HR practices to inculcate customer centricity and delivering flawless customer experience 
• Maintaining a capable workforce and development of human resources for long-term competitive advantage through culture

Eric Tachibana

Head of Advisory for APAC & Japan
Amazon Web Services (AWS)

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• Deploying effective employee survey strategies to justify HR tech investments for employee engagement
• Redesigning functions and drive management engagement to ensure buy in from all stakeholders
• Connecting the dots’ between employee and employer to enable close collaboration and communication

Weerapat Sapakarn

Chief Human Resources Officer
FWD Insurance Thailand

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·        Identifying the best blend of technology and content to maximise learning experience

·        Learning to identify and built customised learning roadmap for individuals

·        Exploring the benefits of using VR in enhance learning experience and drive employee experience

Anamika Choudhury

Regional HRBP; Talent Acquisition Lead- Asia Pacific
A.P. Moller - Maersk

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• Exploring methods in communication which allow a true merger of culture and values that are unified, but not forced
• Ensuring new employees go through an ‘incident learning model’ to absorb 20 years’ worth of corporate culture
• Exploring how to nurture corporate culture through digital marketing and enhance the collective well-being while working online in the new normal

Tatsuo Hidaka

Head of People and Culture Lab
Rakuten

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Identifying real talent in the organisation is never easy. The stated organisation chart shows the reporting structure but it does not truly reflect leadership potential. With people analytics, base on data capture reflecting how employee communicate, skills set, level of engagement etc. We can now identify the true 'invisible' or 'uncharted' communication channel and see who possess true leadership potential.

• Embracing AI in identifying talent potential and plot career progression towards success
• Building stronger succession plans and ensuring that employee compensation is aligned with business objectives and ethical principles
• Making sense of global people data for strategic business decision making

Kevin Erikson

Head of People Analytics for Nestlé Asia, Oceania, & Africa
Nestle

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Premium Content! Virtual Masterclass B

Building your HR "Tech-Stack" to Enable E2E Digital Workforce

Given the current COVID-19 Pandemic, HR digital transformation is now the priority. When you approach solution providers, the first question will be “what is your current Tech Stack?”. There is no all-in-one solution and every module is from a different provider. Enabling an end-to-end digital workforce will require you to have at least 4-5 modules plus a HRMS to centralise all data. Yes, "Lego-Style" approach.

This workshop will help you:

• Determine the readiness of your organisation to adopt Digital HR
• Explore the different modules in Digital HR
• Identify which module to prioritise based on your organisation need and objective
• Learn the methods used to justify ROI the approach to stakeholders buy-in

Rahul Kalia

Head of HR APAC
Bayer CropScience

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The Fundamentals and Application of Design Thinking to Create a Great End-to-End People Experience

Design thinking will develop a human-centric mindset that focuses beyond designing programs or processes to create meaningful experiences. Design Thinking brings an innovate approach that will change the way HR teams deliver value, organise work and find solutions.

From recruiting to onboarding, to career path development and offboarding. It’s the impression you leave as an organisation on your people -before, during and after their journey at your company- that defines if people come to you, stay or leave. What makes your employee scream “I LOVE MY JOB!”

To be able to create that people experience, you need to build the competency of Design Thinking.

• Understanding the fundamentals for Design Thinking and tools available to help you re-think HR function and processes
• Mastering the steps in design think and its application
• Learning the different methods to be applied in different phases of design thinking process
• Know what roles and skills you need for your organisation to enable a future-fit workforce
• Exploring how design thinking and employee experience go hand in hand
• Leaning the essentials of Design Thinking in HR
• Applying the process and some tools like-employee journey mapping and empathy mapping

Kaustav Chakravarthy

Executive Director, Global Human Resources
Johnson Controls-Hitachi Air Conditioning

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