Dr. Susan P. Chen

Senior Vice President & Head of Talent, OD & Transformation Go-Jek

Susan is a business and results-driven Talent, OD & HR practitioner/consultant with over 15 years of global experience from Taiwan, New Zealand, UK, Norway, Singapore and Indonesia. She has operated in both corporate and entrepreneurial environments, and has experience in companies such as Statoil, AIG, Visa, Accenture and now, Go-Jek, focusing on HR and business transformation. 

Susan is also a certified executive coach and researcher with proven track records in delivering HR and business transformation with culture, operating model and talent management focuses. Susan holds a PhD from the University of Stavanger, Norway, with research focus in Knowledge Management in the time of organisational changes. 

Passionate about mentoring and coaching talents for success, Susan is also a keen advocate for thought agility and authenticity. Actively presenting and publishing in both academic and industry arenas, her book, "The Death of Best Practices" is due to be published later this year.


Conference Day Two – Thursday 19 September 2019

Thursday, September 19th, 2019

3:20 PM Case Study: How New-Age Succession Planning Helped Develop Leaders with Foresight

·         Developing and mapping your succession planning strategy with strategic objectives
·         Moving hand-in-hand with leadership and skills development
·         Dispelling myths and overcoming obstacles around succession planning
·         Proactively and continually building a vital talent pool and a solid talent pipeline 

Check out the incredible speaker line-up to see who will be joining Susan.

Download The Latest Agenda