Day Two: Thursday, March 26, 2020

7:30 am - 8:00 am Breakfast

8:00 am - 8:05 am Chairperson’s Opening Remarks

8:05 am - 8:35 am Recruiting Women in Non-Traditional Roles to Build a Diverse and Thriving Workforce

Shannon Taylor - Director, Talent Acquisition, Republic Services
Republic Services is working to create and support an inclusive and diverse workplace with a focused strategy, and in recent years their efforts to create a work environment that attracts and retains the best talent have received notable recognition. Most recently, they were named to Forbes’ 2019 Best Employers for Women, and have made a targeted initiative to increase the number of female drivers, by supporting women in a range of areas, including career development and pay equity. In this session we will discuss the steps that Republic took to grow diversity, including:

•Writing job descriptions that remove implicit bias
•Utilizing social media to convey company culture and benefits
•Creating onboarding campaigns that ensure employee success.


Shannon Taylor

Director, Talent Acquisition
Republic Services

8:35 am - 9:05 am Solve Your Talent Crunch with Money, Data, or Process Change - You Choose! presented by Appcast

We all know finding candidates isn’t getting any easier. On top of that, many talent acquisition teams are still recruiting candidates like it’s 2009 when there was an abundance of candidates for every open job on the market.  But we’re now faced with a candidate economy that is short on supply and ever-increasing in demand.
Join Leah Daniels as she shares 3 actionable ways that talent acquisition leaders can drive better ROI and more candidates on your recruiting efforts.  You don’t want to miss this session as Leah discusses:
  • Why rethinking talent acquisition starts with understanding ‘recruitonomics’ 
  • How you can use the latest recruitment data to identify where you are losing candidates and where you are overspending
  • How technology can scale and automate the efficiency of recruitment so your team can focus on people

Be sure to listen as Leah gives you the details on how to access your copy of Appcast’s 2020 Recruitment Marketing Benchmark Report!

9:05 am - 9:35 am Building Internal Recruiting Capabilities Reducing Time to Hire

Kristen Kessler - Director of Talent Acquisition, Capital One
In order to deliver the support needed to service their partnership with Walmart, Capital One doubled the size of their recruiting team and hired 3500 agents in 9 months across 8 national markets, while making significant improvements in recruiter engagement, candidate acceptance and customer satisfaction. In this session Kristen Kessler will discuss this initiative that resulted in hitting record hiring goals in one of the tightest labor markets in modern history. Topics will include:

  • Building a successful recruiting timeline
  • Process improvement and agile recruiting methods
  • How to gather market intelligence 
  • Amplifying your company brand to attract qualified candidates


Kristen Kessler

Director of Talent Acquisition
Capital One

9:35 am - 10:05 am Delivering what every CEO is asking for: Hiring Success presented by SmartRecruiters

To build a strong business, you need three things: ideas, money, and talent. Look around you: there’s no shortage of money or ideas. In our free-market economy, access to business capital has long been readily available, and there can be no doubt that we live in an age of unprecedented acceleration, discovery, and progressive ideas. As for available talent to drive all this growth? That’s the story we will tackle today.

Jerome Ternyck, the visionary best-selling author of Hiring Success, recruiting industry veteran, three-time founder, and current CEO of SmartRecruiters, will unveil a formula to move recruiting from a “cost-center” to a strategic function that can deliver on what every CEO is asking for. He challenges today’s stale recruiting processes that are far from designed for a digitized, connected world. He walks the audience through some simple frameworks and guiding principles upon which to build their hiring strategy. He makes recruiting metrics simple, actionable and understandable for the boardroom. And finally, he brings all of this to life through a number of proven examples where business leaders have leveraged these frameworks with the right set of skills and technology as an enabler, to make hiring a competitive advantage for their business -- to achieve hiring success.

10:05 am - 10:20 am Networking Break

10:20 am - 10:50 am Business Meetings

10:50 am - 11:20 am Business Meetings

11:20 am - 11:50 am Business Meetings


11:55 am - 12:40 pm AI Plus Human Intelligence – How to Enhance the Candidate Experience
For many companies the first pilots of artificial intelligence are in talent acquisition, as this is the area where companies see significant, measurable, and immediate results in reducing time to hire, increasing productivity for recruiters, and delivering an enhanced candidate experience that is seamless, simple, and intuitive.  


11:55 am - 12:40 pm Redefining Your Candidate Experience to Stand-Out in a Competitive Job Market
With unemployment rates well below the 70 year average, and job openings at a 17-year high, a positive candidate experience is the first step to building an engaged workforce with high retention rates. It is paramount for talent acquisition leaders to build a candidate experience that effectively transitions into a positive employee experience. Each step of the hiring process, from the wording on the job description, application process, extending through the interview and job offer, should be seamless and transparent. In this session we will speak with Talent Officers who have revolutionized their candidate experience, and discuss common challenges including:

•The application process in 5 clicks or less – reducing application abandonment
•Improving communication using technology to keep candidates engaged throughout the recruiting process
•Building an onboarding program that encourages employee retention

12:40 pm - 1:40 pm Networking Lunch

1:40 pm - 2:40 pm Practitioner Roundtables

Earlier in the Exchange, we collected your insights and challenges.  We identified the highest rated topic areas. During this session, you’ll have the opportunity to choose a topic and participate in a small group discussion. You will work in groups to develop an action plan for improvement.

2:40 pm - 2:50 pm Ignite: Behind Every Good Hire is a Robust and Reliable Reference Check presented by Xref

2:50 pm - 3:20 pm Leveraging Technology for Skills-based Hiring

Skills-based hiring is defined as the practice of setting specific skills and competency requirements for a job, instead of relying solely on candidates' credentials. Skills-based hiring may start by changing a job description and removing a degree requirement, but to be successful, it requires shifting mindsets on where and how a company sources talent. In this session we will discuss best practices and tools available to hire skilled talent, regardless of whether or not they have a degree.

3:20 pm - 3:50 pm Driving Your Organization Forward with Systematization, Simplification, and Standardization

Talent Acquisition is the gateway to an organization. At Weatherford, the talent acquisition team have made themselves accountable and responsible to the business needs. They have created a system, elevating a shared service to a business partner; translating costs into efficiency, by reducing the time-to-hire and time-to-efficiency, creating trust among their internal teams. In this session Jason Munoz will discuss how they:

  • Built communication channels to understand business pain points
  • Defining the true candidate – the business needs – and partnering with managers and candidates in the process
  • Cultivating continuing relationship with employees for successful internal recruiting 

3:55 pm - 4:25 pm Business Meetings

4:25 pm - 4:55 pm Business Meetings

4:55 pm - 5:25 pm Business Meetings

5:25 pm - 5:40 pm Networking Break

University recruitment is a staple program in corporations across the globe, but they are evolving to attract the next generation of workers, who have distinctly different drivers than their predecessors. Generation Z is more educated, diverse and much more motivated to work for a purpose than a salary, and view work as a holistic part of their life. In this session we will look how companies have revamped their approach to College and University recruitment, with positive results. In this session we will examine:

  • Identifying your hiring needs and targeting the right institutions and certification programs
  • Building a presence in campus Career Centers and Attracting Students On-Site
  • Building a schedule and deploying resources when they’re most effective
  • Creating attractive offers and effective on-boarding programs to keep to attract and keep top prospects


Hayden Kornblut

Head Of University Relations
Kraft Heinz


Annie Herman

University Recruitment & Partnerships Lead
Anheuser-Busch InBev


Kellen Baker

Ratner Companies
Director of Recruiting Strategy & Systems

6:20 pm - 6:25 pm Chairperson's Closing Remarks

6:30 pm - 7:00 pm Networking Reception