Greg Muccio

Director Talent Acquisition Southwest Airlines

Greg serves Southwest Airlines as a Director of Talent Acquisition in the People Department.  In his role, Greg is responsible for leading Southwest's Talent Acquisition Teams, employment branding, workforce development, and hiring strategy. This includes 14 Teams consisting of 120+ Leaders, Recruiters, Specialists, Analysts and Coordinators. Our responsibility includes hiring for all Operations, Corporate positions, Pilots, Maintenance and Engineering, Contingent Workforce, Sourcing, and our Campus Team.

Greg is in his 17th year with Southwest Airlines and has served the entire time in the People Department.  Previous roles have included Manager, Team Leader and SR Recruiter.  Previous to SWA, Greg was in the staffing industry for 3 ½ years with Pro Staff serving as an onsite Manager, Direct Hire Specialist, and Account Rep.

Greg is a graduate of UTA with a degree in Marketing and is married with one daughter. 

Day One: Sunday, September 13, 2020

Sunday, September 13th, 2020

5:25 PM Redefining Your Candidate Experience to Stand-Out in a Competitive Job Market

With unemployment rate well below the 70 year average, and job openings at a 17-year high, a constructive candidate experience is the first step to building an engaged workforce with high retention rates. It is paramount for talent acquisition leaders to build a positive candidate experience that effectively transitions into a positive employee experience. Each step of the hiring process, from the wording on the job description, application process, extending through the interview and job offer, should be seamless and transparent. In this session we will speak with Talent Officers who have revolutionized their candidate experience, and discuss common challenges including: 


The application process in 5 clicks or less – reducing application abandonment 

Improving communication using technology to keep candidates engaged throughout the recruiting process 

Building an on-boarding program that encourages employee retention

Check out the incredible speaker line-up to see who will be joining Greg.

Download The Latest Agenda