Responding Without Defensiveness

Gregorio Billikopf
Posted: 04/15/2012

There are untold ways that people show disapproval. Some may roll their eyes, insinuate without completing a sentence, or use sarcasm. If you have ever been hurt by what someone has said or done, read on. This article offers some concrete steps for effectively transforming even the most provocative personal attacks into something constructive.

To access this content, please join the HR Exchange Network.
Or if you're already a HR Exchange Network member, sign in below to download.

By entering in your information and submitting the form, you give the sponsor permission to contact you regarding their product and you agree to our User Agreement, Privacy Policy, and Cookie Policy.

Gregorio Billikopf
Posted: 04/15/2012


Join HR Exchange


Southwest Airlines Training & Operations Support (TOPS) Building , Dallas, TX, United States
January 25, 2018
Hotel Palace Berlin, , Germany
January 29 - 31, 2018