Responding Without Defensiveness

Gregorio Billikopf
Posted: 04/15/2012

There are untold ways that people show disapproval. Some may roll their eyes, insinuate without completing a sentence, or use sarcasm. If you have ever been hurt by what someone has said or done, read on. This article offers some concrete steps for effectively transforming even the most provocative personal attacks into something constructive.

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Gregorio Billikopf
Posted: 04/15/2012

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