Transforming HR: Leveraging Technology to Provide Better HR Services with Fewer Resources and Lower Costs




If your organization is like most, your efforts to transform HR have been challenged by the ability to realign talent away from day-to-day delivery of HR services. What if your employees could answer their own HR questions 80-90 percent of the time?* What if your HR Shared Services Center – or HR Helpdesk / Call Center – could handle higher volume with fewer reps? And answer most inquiries on the first call? What if you could lower your annual hard-dollar HR Service Deli...
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