How the Candidate Experience Drives Talent Acquisition
Talent acquisition is changing, and HR must change with it. Gartner says TA costs have jumped by 26% over the last few years. How does HR respond? Strengthen the candidate experience.
Talent acquisition is changing, and HR must change with it. In the process, TA costs have jumped by 26% over the last few years according to Gartner. How does HR respond to the shifting balance of power as it moves away from the employer to the candidate?
Strengthen the candidate experience.
Cathy Henesey is the director of Talent Acquisition for AdventHealth. In her Talent Exchange Live presentation entitled How the Candidate Experience Drives Talent Acquisition, Henesey named a series of practices that will help increase the quality of the CX. One thing she mentioned specifically is the need to communicate with candidates as soon as and as often as possible. For instance, if a candidate is rejected they need to know within seven days. Waiting much longer than that can negatively impact the candidate experience.
Also in this session, learn:
- How messaging creates value for the candidate
- How to achieve candidate commitment
- How to give the candidate an offer that can’t be refused
Photo courtesy: StockPhotoSecrets
Presenters:
Cathy Henesey
Director - Talent Acquisition
AdventHealth
Cathy is responsible for all talent acquisition at Adventist Health. She is also a board member of the Association for Talent Acquisition Professionals. Cathy was previously Director of Talent Acquisition at AMITA Health where she was a testimonial client for Brazen, an all-in-one chat software for recruiting.
