LEAN
Four Lean Strategies for HR Service Delivery
September 15 by Jim ScullyIf you think Lean is for the factory floor, and certainly not for HR service delivery, think again. Lean is about eliminating waste, and the typical service delivery function expends more than half...
Measuring Your Recruitment Department Using a Single Metric
March 17 by HR Exchange Network EditorWhile most recruitment organizations struggle to define the metrics necessary to measure their business, Fifth Third Bank has developed a Performance Management System (Magellan) that can quantify...