Day One - 15 November

9:00 am - 9:30 am SGT RACV CASE STUDY: Invest in People to be the Best

Hannah Conkey - Head of Organisational Capability and Learning, People & Culture, RACV


·       Intro and insight into Hannah’s background and experience and the philosophy around learning

·       Assessing the strategies that enable people to be 1% better each day and the neuroscience behind this

·       How to change the mindset and view of learning as more than a nice to have

·       Insight into the work being caried out at RACV surrounding leadership development

-       Investment and buy-in

-       How the programs are structured

-       Examples of success

-       Demonstrating value

·       How a 360-degree approach can be applied so the learning strategy is aligned with organizational change

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Hannah Conkey

Head of Organisational Capability and Learning, People & Culture
RACV

9:30 am - 10:00 am SGT Personalization: Bridging the Gap between Learning and Performance

Sameer Mishra - VP - India and South Asia, Whatfix

The rise of enterprise application software in the near and long term demonstrates that the trend toward digital transformation is not a one or two year trend, rather it is systemic and long-term. Remote work brought in some much-needed changes to the learning experience. Mandatory week-long training sessions were replaced with more tailored experiences that cater to individual employees’ schedules and needs.


A one-size-fits-all approach is clearly not serving the needs of enterprises. Learners need more frequent and targeted contextual learning experiences to be successful in the long term. Most companies don't have the strategy, content, or technology in place to execute this. Delivering personalization at scale is the key to improving individual performance and organizational performance.


In this session, Sameer Mishra, VP, Head of Sales - India and SE Asia, will talk about how L&D leaders can build an adaptive learning environment that provides people with exactly what they need, when they need it, in order to build knowledge and skills that align with the organizational goals.

 

In this interactive session sponsored by Whatfix, you will learn:

  • Challenges facing L&D in implementing effective software training
  • Moving from an “event” mindset to one focused on continuous learning
  • Making knowledge accessible at the time of need
  • Personalizing knowledge at scale to enable performance and productivity


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Sameer Mishra

VP - India and South Asia
Whatfix

10:00 am - 10:30 am SGT Building a Resilient Workforce with the Right L&D Strategies, Budget and Impact

Amit Gautam - CEO, UpsideLMS

From small and medium sized businesses to big organizations, it has been a persistent challenge to find the right balance between L&D investments and learner needs to generate a measurable and positive business impact.

For organizations to deal with this challenge and create a positive impact on their workforce & business, it is imperative for them to understand the value of strategic learner engagement, L&D budget management, and impact measurement.

Learner Engagement

·       Understanding Learner Needs: Understand how diverse the learners and their learning needs & expectations are.

·       Engaging and flexible learning programs: Keep the learning methods interactive. Let the learners have the freedom to learn anytime anywhere.

·       Personalized and self-paced learning resources: Let the learners learn at their own pace.


L&D Budgeting


·       Increase e-Learning budget allocation: The decision makers need to invest more in e-learning for improving the cost-effectiveness of overall learning budget.

·       Blended Learning approach: A good mix of classroom learning and e-learning can be very effective in upskilling the workforce while saving costs and time.


Impact Measurement


·       Evaluate with the right metrics: Ask the right questions. Before starting with the L&D process set the expectations and objectives that you want to achieve.

·       Derive actionable insights/outcomes: Gather feedback from learners and their learning expectations. With the data, find out the action points to work upon.



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Amit Gautam

CEO
UpsideLMS

10:30 am - 11:00 am SGT CASE STUDY: Creating a Culture of Lifelong Learning and How this Impacts the Bottom Line

Karen Pinili - Sr. Manager, People and Culture (Capability Development & People Operations), PT&T

Continuous learning throughout peoples’ lives encourages them to keep learning, thinking, and improving day to day. Education doesn’t end at graduation. Today, we recognize that skills and competencies can quickly become outdated, and that lifelong learning has become a vital part of a career and business success, for individuals and companies alike.

This session will address:

·       What strategies have been implemented to begin facilitating a culture of lifelong learning and the lifelong learner mindset

·       What steps have been taken to build the right employee skill set to enable employees to meaningfully progress their career?

·       How to enhance capability development to drive a value-based culture, drive performance and enhance CX

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Karen Pinili

Sr. Manager, People and Culture (Capability Development & People Operations)
PT&T

11:00 am - 11:30 am SGT CASE STUDY: Improving Safety with a Virtual Reality Training Package to Maximise the Impact of Work

Matt Adcock - Director, Data61 Immersive Environments Lab, CSIRO

This session will:

·       Explain translating innovations from the research domain into a training platform that gets more out of the immersive display

·       Elaborate on how the new VR training modules will enable researchers to explore hazards and risk scenarios as well as receive feedback on their safety behaviours in a risk-free environment

·       Explain how the project work has already led to new research explorations and university collaborations - particularly around how Artificial Intelligence can assist immersive technologies to adapt to individual users, their needs, and their environments

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Matt Adcock

Director, Data61 Immersive Environments Lab
CSIRO

11:30 am - 12:00 pm SGT INSIGHT: Developing Leadership Learning to Leave a Legacy

Yvette Ryan - Leadership Learning Lead, CSIRO

This session will address:

·       What does developing leadership learning mean at CSIRO?

·       What initiatives have you implemented to develop learning focussed on amplifying impact?

·       What steps have you take to shift behaviours towards learning to enhance the learning culture and strategy?

·       How are you overcoming challenges and creating capabilities in leadership practice with:

-       Hybrid working

-       Decision making

-       Influence

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Yvette Ryan

Leadership Learning Lead
CSIRO