August 19 - 21, 2019
Warwick Hotel, Chicago, IL
Becki Cedrone, Director of Alumni & Community Marketing at The Coca-Cola Company

Becki Cedrone


Director of Alumni & Community Marketing
The Coca-Cola Company

Check out the incredible speaker line-up to see who will be joining Rebecca.

Download The Latest Agenda

Main Conference Day 1

Tuesday, August 20th, 2019


11:00 AM SPRINT 2:Use Design Thinking to Journey Map the Employee Experience

Employee Experience Journey Mapping
(Service Design Thinking) can help HR
better understand the specific employee
journeys that need to be met and how they
can be aligned with company objectives. It
is an effective way to reduce staff turnover
in their first six months and retain talent in
the long-term.
·· Learn how to deliver both defined
business objectives and an empathetic
employee experience
·· Understand how Employee Journey
Maps can help redesign projects for
employee interaction tools and help to
create the desired outcome for both
employees and the company
·· Learn through observation and feedback
how we can better understand what
employees want and need in order to
deliver it