Craig Woll

Senior Director of Enterprise Learning Technology and Design Capital One Financial

Main Conference Day One

Thursday, December 5th, 2019

2:00 PM Balancing Data, Tech and Design Thinking for Successful UX Design at Capital One

With careful balance, the intersection of data, tech and Design Thinking can deliver an excellent learning experience. This case study will look at one of
the most difficult aspects of learning design: overcoming the siloed nature of departments and technology in order to look at the bigger picture of the learning function’s purpose within an organization. Capital One will also discuss:
·         Overcoming the challenge of needing different LMS, LXP and xAPI systems
talking to each other
·         Avoiding the trap of blindly investing in courseware by using Design Thinking
and data to road map the tech journey
·         Building the experience from the ground-up for the learner by looking at the
end-user and working backwards
Followed by a 30 minute Active Learning Session
Using Design Thinking to De-Silo Learning Systems in Preparation for Intelligent Automation 

Check out the incredible speaker line-up to see who will be joining Craig.

Download The Latest Agenda