Susan Stuart

Human-Centered Design Consultant LightMotif Productions

Susan is a human-centered design consultant, researcher, and writer with over twenty years of experience helping people better understand, benefit from, and interact with complex systems. Her early years at Apple and the multi-disciplinary design firm Fitch helped her develop a holistic approach to designing more useful, usable, and desirable solutions for a wide variety of clients, including startups, SMEs, large corporations and nonprofits. She currently helps impact-driven organizations in the U.S. and abroad better understand and improve their communities’ interactions with complex challenges, from feature-rich software to policy-driven HR processes. Her recent clients include UNICEF, Jobbatical, the Center for Civic Media at MIT, and Bloomberg.

Main Conference Day Two

Friday, December 6th, 2019

10:30 AM Mobility at UNICEF: Improving a Challenging Global Staff Policy Through Design Thinking (Live-stream)

How does an organization serve a critical global mission and ensure staff member wellbeing, while regularly rotating a highly diverse workforce? At UNICEF, Design Thinking was used to investigate and improve the staff experience of its Mobility program. This session will describe:
 
ü the unique value that design thinking methodologies can bring to addressing difficult policy problems 
ü  how design research can be a gateway to discovering unknown organizational culture challenges
ü  practical tips for conducting design research on sensitive topics with a large and highly diverse staff 

Check out the incredible speaker line-up to see who will be joining Susan.

Download The Latest Agenda